20 Real-World Uses for Google Wave
Posted 01/13/2010 at 3:25pm
| by Cory Bohon

15. Translate Between Languages
Google Translate has been around for years, but when it comes to automatically translating between languages, software can be iffy. Google is presently working on a bot for the Wave called Rosie, but it hasn’t yet been released to the public. Fear not, however, as another developer has created a substitute that is just as good and still uses Google Translate.
To translate any email, simply add aunt-rosie@appspot.com to the Wave you’re editing. A tiny drop-down menu will then instantly be added to the message. Select the language you’d like and Aunt Rosie will go to work. Soon enough, you’ll have a new message in the wave with the translated text you requested. In our testing it worked rather well, but remember that it’s translating to the requested language. Aunt Rosie will detect which language it’s written in automatically.
16. Chat Room
Realtime collaboration is extremely vital for many companies and is especially important for individuals who telecommute for work. Some companies use chat rooms that will allow employees to communicate with each other in a real time space. A lot of the functionality of a chat room, however, can be replicated in Google Wave.
With Google Wave, chatters have the ability to send messages back and forth to each other in real time, but recipients can also backtrack to look at past messages, even if they weren’t online when the message was sent. The Playback function in Google Wave allows people to view a timeline of messaging history. But the ability to keep an indefinite log of chat history is a nice perk to using Google Wave as a chat room.
17. Customer Support for Companies
Good customer support is a must if you wish to stay in business. With many companies, users must dial in, stay on hold for an agent, get transferred to the appropriate agent, and so on. This communication might be convenient for some, but many people prefer the textual communication of email. If companies could start looking at the potential uses of Google Wave for customer support communication, then the whole market could effectively be changed for the better.
With Google Wave, support representatives could share information from the web, from a map, etc. right from the same application. Plus, support professionals could video or audio chat with clients, if that is demanded.
Of course, the biggest downfall for this sort of communication is that Google Wave isn’t quite “there” yet. This means that Google Wave users can send messages between each other, but not with outside email accounts like Gmail, Yahoo, or MSN. If users could submit support tickets using Google Wave, then corporate-customer communication could really change to become more efficient.

18. Take Notes
Google Docs is a great place to type documents, but if you want to keep everything in one place, Google Wave can help. Notes that are on a particular topic and contain multiple sections can be easily organized with Google Wave.
Google Wave features a good text editor that can be used to place bullet points, indentations and more into your notes. Then, when/if you need to share your notes, you can share them by sending other Wave users the notes, or by embedding them on a page for anyone to see.

19. Instant Messenger Replacement
Instant messaging is a great communication tool, but some may find it difficult to keep up with chat logs for future reference. You could potentially use Google Wave to keep up with all of your communications needs, even chats and the resulting logs. You are able to see the contacts who are online by looking at their profile picture. If there’s a green dot in the lower-left hand corner, then they’re currently in their Wave account. When you send a Wave to them, they’ll be able to see it appear instantly in their inbox. If they’re not online, they will get the message as soon as they log in.
Google Wave includes many of the same text formatting features as iChat, Adium, or other clients, but also includes things not found in instant messaging. Things like the ability to embed gadgets, games, and YouTube content. Plus, the ability to share files images without the need for pesky file transfer mechanisms that often don’t work well is a huge plus. When you want to refer to the logs, simply use the Playback function. The date and time is automatically included in every message in the Wave.

20. Video Chat
Video chatting from your web browser has been around for a while, and is available in your Gmail inbox, but just because you’re using Google Wave doesn’t mean you have to sacrifice video chatting. With a free extension, the Wave can do just as good a job as Gmail.
Start by opening Settings > Extension Settings and install the Video Chat Experience Extension. Next, create a Wave as you would normally, adding the newly installed extension to the Wave. When you enable this, you can add up to 6 people inside of a chat “round.” To join that chat, simply select a virtual seat around the table, and the chat begins. In addition to video chatting, you can also text chat using the input field above the video. The textual chat will display over top of the video while chatting. The video chat service and extension is provided by 6-rounds.com.