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Susie Ochs

Choose the right virtual warehouse for your data with our hands-on tests of five online back up services.

 

Stop us if you’ve heard this one: You should be backing up your Mac. OK, OK, you’ve heard that one before--we all have. But a huge number of Mac owners use notebooks, and backing up to an external drive isn’t always convenient. Online backup services let you back up to an off-site server (which romantics also call “the cloud”) over any Internet connection, meaning you can keep your files backed up over Wi-Fi, no wires required. Your data is encrypted for safety and stored in a secure location until you need to access it--or you stop paying your bill, whichever comes first.

Besides being incredibly convenient, some of these online data-backup services include other features, such as synchronizing and sharing files between two or more computers, accessing your files through a Web-based interface, displaying a gallery of your photos, backing up external hard drives, and so on. We’ll help you compare five Mac-friendly services, to find the right cloud for you and your precious bits and bytes.

Backblaze

Set-it-and-forget-it Backblaze really wants to back up your entire hard drive, although you can exclude anything you want. It automatically excludes applications, disk images, the operating system, and temporary files, both according to where they are located (nothing in the Applications or Library folders, for example) and what their file extension is (no .log, .iso, .exe, and others). You can’t include anything that Backblaze excludes by default, but you can expand the list of exclusions. Backblaze will never back up a file larger than 4000MB, but you can nudge that ceiling down.

Backblaze lives in your System Preferences, with a status/shortcut icon in the menubar. Its Settings window has a slider where you can throttle the backup speed, request a reminder if you haven’t backed up in a certain number of days, and view a log showing everything scheduled for backup, plus a list of recent activity. To restore, you log in online, where you can browse your backed-up files and request a ZIP file to download (you get an email when it’s ready), a DVD mailed to you (4.2GB max, and you’ll pay a whopping $99 for it, including overnight FedEx), or get your files on a USB hard drive (500GB max, $189, also including overnight FedEx). Four weeks worth of changes are included, and you just “roll back” the date in a drop-down menu to find older versions of files. Backblaze even dates the files in the browser, which is a huge help.


Backblaze defaults to backing up all your files, but you can exclude certain folders or file extensions here.

Files you delete from your Mac are deleted from Backblaze after 30 days. You can back up external drives (except for Time Machine drives), but as with Mozy, be sure to reattach the drive within 30 days of removal, or Backblaze will think you deleted the “missing” files and trash them from your backup. You can’t back up network volumes, although it did offer to back up our iDisk, since that appears on our Mac as a local volume and then is synced periodically to MobileMe’s servers. (Which is why we, naturally, declined to back up iDisk.)

Your data is kept safe on Backblaze by 128-bit AES encryption throughout its encoding, transfer, and storage, in a secure storage facility with biometric security, a raised floor on seismic pedestals, and other cool-sounding stuff. In the Settings you can opt to add a personal encryption key, but Backblaze doesn’t have a copy, so you can’t ever lose it, or no one will be able to recover your data.


After you choose a set of files to restore, Backblaze prepares a ZIP archive and emails you a link when it's ready to download.

We liked Backblaze’s thoroughness and the ability to restore our backed-up files to any computer. If you only want to back up a few folders, the interface is a little trickier than Carbonite’s (see facing page), since you need to exclude folders from the default set. Carbonite lets you start with an empty backup set and then add folders. And Backblaze won’t let you totally exclude your main Macintosh HD volume, so if you only want to back up your external drive and not your main one, you’re out of luck.

 

THE BOTTOM LINE
Backblaze is affordable, attractive, and reliable. We especially appreciated its thorough documentation, down to a list of every file and process it puts on your machine and why.

Backblaze
COMPANY: Backblaze
CONTACT: www.backblaze.com
PRICE: $5/month per computer. Discount: $50/year per computer.
REQUIREMENTS: Intel processor, Mac OS 10.4 or later
Web-based restore of backups can be done from any computer. Reasonable cost.
Intel Macs only.
4/5

Next: Carbonite
COMMENTS: 16
COMMENTS
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Carbonite

EVERYONE seems to love Carbonite. Am I wrong to think that I want to be able to control my backups, and be able to schedule them when I want them to run? Carbonite for Windows allows scheduling - but not for Mac.

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5 Online Storage Services -- Which is Best for Keeping YOUR Data

Guess I'll just keep "Mozying along" Always there, always backing things up. Love it!!

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Dropbox Referral Link

Just wanted to say I LOVE dropbox. I've been using it for a few months now. It's nice to be able to host a file somewhere easy when I need it. I also like using the "copy public link" option to send people download links for large files.If anyone need a referral link so you start with an extra 250 megs of space here it is:https://www.getdropbox.com/referrals/NTI4NDc0MzY5

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Correction to Comparison Chart

The summary chart at the end of the article shortchanges Dropbox on a few points: (1) Dropbox does keep deleted files. Till recently it kept them forever, but now free accounts only keep deleted files 30 days, while paid accounts keep them forever. (2) It does have a speed throttle; go to Dropbox menubar icon -> Preferences -> Network. I've heard the "Automatic" setting is 70% of your upload speed.

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Mozy stinks!

I tried Mozy based on this review. I had trouble from the start - backups not going to their server, file retrieval failed. It never seemed to work properly. And when I contacted support, I was ignored. No response to my e-mails, no one answers their phone (kept getting voice mail). AVOID THEM. I'm trying Backblaze, hope they do a better job.

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Great article, personally as

Great article, personally as a new Mac user I have recently started to use Carbonite and without a single complaint, its very good. I would recommend fellow Mac users to make the change to Carbonite

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I have online account with

I have online account with backupandshare.com.It is the easiest and user friendly service I have seen so far but with almost everything you need as an online backup application. They are also providing Windows mobile backup solution free for their users. So far very good experience, no wonder they are the current topper in http://top10onlinebackup.com

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In my opinion carbonite is

In my opinion carbonite is the way to go, never had any problems so far.

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Online Backup

Although DriveHQ does not have a Mac client it is still very useable.See http://www.DriveHQ.com.
See also my website for more lists and links on the subject of online backup.(http://www.online-data-backup-info.com)

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online storage

I found a good place where I can backup everything and makes folder to share things with my customers. Its called STOCKLii! You can go see by yourself at http://www.stocklii.com/en. Its A1 ;)

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DriveHQ now offers cloud storage and cloud IT Solution 5.0

www.DriveHQ.com cloud service is also available on Mac. In fact, DriveHQ offers online storage, online backup, online sharing and collaboration, FTP Server hosting, email server hosting, web server hosting and WebDAV drive mapping services. Most of features are available on Mac, except DriveHQ FileManager; you can still use any FTP Client software, such as FileZilla (http://www.drivehq.com/ftp/ click on software tab) to access DriveHQ cloud storage. On Mac, WebDAV drive mapping is also supported. For more info, please visit:
http://www.drivehq.com/mapdrive/

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