5 Online Storage Services -- Which is Best for Keeping YOUR Data Safe?
Posted 07/21/2009 at 5:37pm
| by Susie Ochs
Choose the right virtual warehouse for your data with our hands-on tests of five online back up services.
Stop us if you’ve heard this one: You should be backing up your Mac. OK, OK, you’ve heard that one before--we all have. But a huge number of Mac owners use notebooks, and backing up to an external drive isn’t always convenient. Online backup services let you back up to an off-site server (which romantics also call “the cloud”) over any Internet connection, meaning you can keep your files backed up over Wi-Fi, no wires required. Your data is encrypted for safety and stored in a secure location until you need to access it--or you stop paying your bill, whichever comes first.
Besides being incredibly convenient, some of these online data-backup services include other features, such as synchronizing and sharing files between two or more computers, accessing your files through a Web-based interface, displaying a gallery of your photos, backing up external hard drives, and so on. We’ll help you compare five Mac-friendly services, to find the right cloud for you and your precious bits and bytes.
Backblaze
Set-it-and-forget-it
Backblaze really wants to back up your entire hard drive, although you
can exclude anything you want. It automatically excludes applications,
disk images, the operating system, and temporary files, both according
to where they are located (nothing in the Applications or Library
folders, for example) and what their file extension is (no .log, .iso,
.exe, and others). You can’t include anything that Backblaze excludes
by default, but you can expand the list of exclusions. Backblaze will
never back up a file larger than 4000MB, but you can nudge that ceiling
down.
Backblaze lives in your System Preferences, with a
status/shortcut icon in the menubar. Its Settings window has a slider
where you can throttle the backup speed, request a reminder if you
haven’t backed up in a certain number of days, and view a log showing
everything scheduled for backup, plus a list of recent activity. To
restore, you log in online, where you can browse your backed-up files
and request a ZIP file to download (you get an email when it’s ready),
a DVD mailed to you (4.2GB max, and you’ll pay a whopping $99 for it,
including overnight FedEx), or get your files on a USB hard drive
(500GB max, $189, also including overnight FedEx). Four weeks worth of
changes are included, and you just “roll back” the date in a drop-down
menu to find older versions of files. Backblaze even dates the files in
the browser, which is a huge help.

Backblaze defaults to backing up all your files, but you can exclude certain folders or file extensions here.
Files
you delete from your Mac are deleted from Backblaze after 30 days. You
can back up external drives (except for Time Machine drives), but as
with Mozy,
be sure to reattach the drive within 30 days of removal, or Backblaze
will think you deleted the “missing” files and trash them from your
backup. You can’t back up network volumes, although it did offer to
back up our iDisk, since that appears on our Mac as a local volume and
then is synced periodically to MobileMe’s servers. (Which is why we,
naturally, declined to back up iDisk.)
Your data is kept safe on
Backblaze by 128-bit AES encryption throughout its encoding, transfer,
and storage, in a secure storage facility with biometric security, a
raised floor on seismic pedestals, and other cool-sounding stuff. In
the Settings you can opt to add a personal encryption key, but
Backblaze doesn’t have a copy, so you can’t ever lose it, or no one
will be able to recover your data.

After you choose a set of files to restore, Backblaze prepares a ZIP archive and emails you a link when it's ready to download.
We
liked Backblaze’s thoroughness and the ability to restore our backed-up
files to any computer. If you only want to back up a few folders, the
interface is a little trickier than Carbonite’s (see facing page),
since you need to exclude folders from the default set. Carbonite lets
you start with an empty backup set and then add folders. And Backblaze
won’t let you totally exclude your main Macintosh HD volume, so if you
only want to back up your external drive and not your main one, you’re
out of luck.
Backblaze is affordable, attractive, and reliable. We especially
appreciated its thorough documentation, down to a list of every file
and process it puts on your machine and why.
Backblaze
COMPANY: Backblaze
CONTACT: www.backblaze.com
PRICE: $5/month per computer. Discount: $50/year per computer.
REQUIREMENTS: Intel processor, Mac OS 10.4 or later

Web-based restore of backups can be done from any computer. Reasonable cost.

Intel Macs only.
Next: Carbonite