5 Online Storage Services -- Which is Best for Keeping YOUR Data Safe?
Posted 07/21/2009 at 5:37pm
| by Susie Ochs
Carbonite
External and network drives are Carbonite's Kryptonite.
Similar to Backblaze,
Carbonite lives in your System Preferences, with an icon in the menubar
for checking backup status, pausing a backup for 24 hours, or launching
the System Preference. By default, Carbonite backs up your whole hard
drive (excluding applications, operating system files, and temporary
files, just like the other services reviewed here), but the file
browser is clear and easy to understand, making it a snap to assemble a
custom backup set.
Carbonite excludes any file over 4GB, as well
as any video file by default, but you can add them to your backup set
manually. You can’t back up external drives or network volumes. You get
unlimited storage, though, so go ahead and back up the entire 4TB in
your Mac Pro that we’re so jealous of.

If
you click the Automatically Manage Backups button, Carbonite backs up
your whole hard drive. Or you can manually select your backup set, as
we're doing here.
Once the initial backup is done,
Carbonite keeps an eye on things and backs up changes automatically. If
you need to free up system resources, you can pause Carbonite, which
stops the uploads but keeps monitoring your drive for changes, or you
can disable the
app, which stops it completely. But we didn’t
notice any lag or system sluggishness on our 2.4GHz MacBook Pro while
Carbonite was doing its thing.
To restore backed-up files, just
click the Restore tab in Carbonite, choose which files to restore and
where you want them saved, to their original locations or anywhere else
you like. Each Carbonite subscription is tied to one computer (you can
purchase subscriptions for additional computers using your same
log-in). You can transfer your subscription to a new Mac by logging in
to Carbonite.com,
and clicking Restore. This walks you through installing Carbonite on
the new machine, and the app starts in Recover Mode, which freezes the
backup part so that Carbonite doesn’t think all your files are missing
because you erased them. You can’t change your backup sets during that
time, but when you’re done restoring, you just change the main
Carbonite status from Recover Mode to Enabled, and your backups resume.
A handy Restore Assistant can even copy all the files from your
Carbonite backup to an existing or new user account on your new Mac.

Click Get Info when browsing your files under the Restore tab to see more about the file.
Carbonite
has Remote Access to let you view and download your files from a
browser, but we had trouble getting it to work. Your files are supposed
to be available soon after they’re backed up, but ours didn’t appear. Carbonite.com said that new users might need to wait 24 hours for Remote Access to kick in, but several days later, we still had nothing.
Backed-up
files you delete from your Mac are removed from your Carbonite backup
after 30 days. And if you tell Carbonite to stop backing up a
particular file, it’ll hold on to it an extra 72 hours, in case you
change your mind. The service doesn’t support versioning, only keeping
the most recent iteration of any file. And you can’t schedule backups,
although the company plans to add that function in the future.
The price is right for unlimited storage, and we like the convenience
of controlling everything from System Preferences. The service is
similar to Backblaze, but doesn't match all of Backblaze's features,
lacking support for versioning and scheduling.
Carbonite
COMPANY: Carbonite
CONTACT: www.carbonite.com
PRICE: $54.95/year per computer. Discounts: $99.95 for two years; $129.95 for three years.
REQUIREMENTS: Intel processor, Mac OS 10.4 or later

Affordable, unlimited storage. You can pause or disable the app to free
up resources. Restore Assistant transfers your data to a new or
existing user account.

Intel Macs only. No support for versioning or scheduling. Can't back up
external drives. Video files excluded by default, but you can add them
back in.
NEXT: Dropbox