What Apple Could Learn from Microsoft
Posted 07/11/2012 at 1:00pm
| by Florence Ion
Competitors have been taking cues from Apple for years; maybe it’s time Apple took a few from them

While you may be very excited about Mountain Lion and iOS 6, Apple isn’t the only company with interesting new products on the way. Microsoft is slated to release its long-awaited (and undeniably cool-looking) Windows 8 operating system for desktops later this year, with bona fide Surface tablets and a mobile release of Windows Phone 8 arriving shortly thereafter. So let’s take a look at what the competition is up to, and see where Apple could maybe learn a thing or two.
Entertainment Everywhere
Microsoft is adding new features to its Xbox media center that will make the Xbox 360 gaming console a key player in living-room entertainment. First up is the new SmartGlass interconnectivity app, which will allow users to control content via their iOS, Android, and Windows Mobile devices. It’s like a combination of the Remote app for iOS that lets you control your Apple TV and iTunes, and the TiVO app that displays essential information about what you’re watching.
SmartGlass not only lets you use the touchscreen on your mobile device as the remote control, but it also helps you discover TV shows and movies that you might be interested in. The app will even display any bonus content that’s available for the program you’re viewing, as well as who is watching with you over Xbox Live, just in case you need a friend to get through the horrible, inconclusive ending of LOST.
Microsoft also announced that users will be able to talk to its Bing search engine via the Xbox console’s mic-equipped Kinect accessory to find out where a specific show is available for streaming, so you’ll know straight away whether you can find the Battlestar Galactica series on Hulu Plus or Netflix. There are a few new content partners coming on board the Xbox platform, too, such as Nickelodeon, Comedy Central, Paramount, and Univision, all of which will further bridge the gap for users who are still weighing the cost of cable versus streaming subscriptions. With on-demand access to their favorite programs from various media companies, picking a flick for movie night will be easier than ever.
While the Apple TV is a useful mediator for beaming entertainment from iTunes or an iPad to the television, it doesn’t offer enough options to be a content provider on its own. Microsoft has an edge by offering the Xbox 360 as a complete package for the living room--games, movies, television, music, and social networking--all from one remote (or in this case, controller).
The Devil's in the Keys

The Touch Cover will feature multi-touch keys and can recognize its orientation.
The Touch Cover for Microsoft’s Surface tablet is right out of a science fiction movie. The cover will snap on to the Surface tablet via magnetic latches, similar to how Apple’s Smart Cover binds to the second- and third-generation iPad. The Touch Cover doesn’t include physical keys, but multi-touch sensors that offer immediate feedback without any delay. Surface goes into Standby when the cover is removed, and when it’s folded back the keyboard knows to turn off so you don’t accidentally type while holding it.
We weren’t too excited with Apple’s cover for the first iPad, and while the Smart Cover is innovative and cool looking, it doesn’t do much other than prop up the iPad. Since more and more iPad users are adopting the tablet for work, it would make sense for Apple to follow suit with its own keyboard cover. Though the iPad has third-party keyboard offerings available from companies like Logitech, it would be nice to see a standardized solution with Apple’s elegant touch.
UI Change We Can Believe In

The new Windows Phone 8 Start screen will feature resizable Live tiles and an infinite amount of customization.
Perhaps the most coveted feature of Windows Phone 8 is the new Start menu--Microsoft’s version of the Home screen. Users can arrange resizable “Live” tiles that show up-to-the-minute information on email, friends, social networks, the weather, traffic, and more.
Not only are the tiles highly customizable, they are also unlimited--users will be able create a grid of app icons as dense as the iPhone’s Home screen if they keep the tile sizes small. That means not having to use the Search button to find what should be immediately accessible information, and not worrying about whether or not you’ll have to ban a frequently used app to the second page because it didn’t fit. The ability to perfectly customize your phone’s screen with unlimited bits of information sounds like a luxury in the mobile world, but Microsoft has made it a reality. Instead of all phones appearing only slightly different, each will be infinitely customizable, with no two Start screens looking alike.
It’s clear that Apple won’t budge on this feature anytime soon, if ever. The iPhone’s Home screen will keep its 4x4 app grid, at least until its screen size gets larger. While Apple’s UI design has proven to be simple and effective, we wouldn’t mind the adoption of a “Live” tile here or there--something that provides quick-check information (like the current temperature) without having to drag down the Notifications panel or look for the prominent red badge.