10 Fifteen-Minute How-To's for Macs
Posted 01/13/2011 at 11:33am
| by J.R. Bookwalter, Cory Bohon, Scott Rose, Ray Aguilera, Adam Berenstain and Paul Curthoys
Solve Common Mac Problems
Macs are, ahem, flawless, right? Yeah, not always. But these surefire solutions will resolve many of the issues you might encounter.
Maintaining your Mac means preventing problems and knowing what to do when they strike. The four tips are our four best ways of solving common issues and keeping your Mac healthy.
1. Determine the Integrity of Your Hardware
If you suspect a hardware problem unrelated to your Mac’s hard drive, troubleshoot with these three steps:
Run the Apple Hardware Test to confirm or deny your suspicions. Instructions for MacBook Air owners can be found at support.apple.com/kb/ht2644. Owners of other Macs can follow these directions: support.apple.com/kb/ht1509.
Reset your SMC (System Management Controller) to alleviate common problems with fans, power management, sleep, or lights with these steps: support.apple.com/kb/HT3964.
Resetting your PRAM and NVRAM (support.apple.com/kb/HT1379) can alleviate problems with volume, screen resolution, and startup disk selection.
2. Repair Your Hard Drive
If your computer is running slowly, files are disappearing, or you get a question mark at startup, the problem may be your hard drive. Try these two things before buying a new one:
Use Apple’s free tools to repair your drive. Boot in Safe Mode, run Disk Utility from your Mac OS X Install disc, or run fsck. These functions are described in detail at support.apple.com/kb/TS1417.

Disk Warrior is a must-have disk utility that has saved our butts more than once!
Use Disk Warrior ($100, alsoft.com) to rebuild the drive’s directory, which can repair corruption and prolong the life of your drive.
3. Maintain Your System
A few megabytes of prevention are worth a gigabyte of cure. Here are two ways to prevent a trip to the Genius Bar:
Use Cocktail’s ($15, maintain.se) Pilot function to perform UNIX maintenance scripts on your Mac, clear all the caches on your system, and repair disk permissions.

With just one click, Cocktail’s automated Pilot will clean, repair, and optimize your system.
If you want to feel like your very own Genius, run Drive Genius 3 ($99, prosofteng.com), which offers a variety of system maintenance tools and is used by Apple’s Genius Bars in their ProCare Yearly Tune Up.
4. Reinstall Snow Leopard
When all else fails, try reinstalling Mac OS X 10.6 from the original installation DVD, performing what was formerly known as an “Archive and Install” of your operating system. This process doesn’t require much time and can often solve big problems that aren’t hardware related. Afterward, be sure to update your software by choosing Apple Menu > Software Updates.

One of our favorite catch-all solutions is to reinstall Snow Leopard from scratch.