Can't Check Gmail on iPhone 3GS
Posted 11/11/2009 at 10:38am
| by Scott Rose
I just got an iPhone 3GS, and I can’t connect to my Gmail in the Mail app. This worked just fine on my old iPhone, but now I’m getting an error message that says, “Cannot connect using SSL.” I can connect just fine to Gmail using Safari, but I’d prefer to use Mail.
We’ve noticed the same problem at the ScottWorld offices as well. It appears that Gmail has implemented some sort of new security restriction, but there’s an easy fix.
First, double-check that IMAP access is still enabled for your Gmail account. To do this, log in to Gmail in Safari, click Settings in the upper-right corner of the screen, click the Forwarding And POP/IMAP tab, and ensure that Enable IMAP is selected.

Then, on your iPhone, use Safari to go to Google’s account unlocking webpage at www.google.com/accounts/DisplayUnlockCaptcha. Type in your email address, your password, and the letters that you see in the image. Then tap Unlock.
Note that you must go through this unlocking process on your iPhone. After doing so, you may also have to delete and re-create your Gmail account from the Mail, Contacts, Calendars section of your iPhone’s Settings.