How to Claim Your Free Copy of Mountain Lion for a New Qualifying Mac

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tide9

I submitted my proof of purchase information yesterday morning and I'm still waiting on my validation code. So far, Apple's handling of this mess has been bush league. First, it was malfeasance to allow it to happen at all, and Apple has made it worse by not informing affected customers of what's going on and when they can expect to receive their codes.

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Toray Henry

6 hours later no email. -_-

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Benisjamin

haha yeah, 20 hours later, no email.

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mgkerr

The process forces you to upload pictures of the proof of purchase! This is silly. Why can't you just use serial numbers. If you have over 20 systems to register why not let us use the serial numbers of those systems? Apple continues to just not care about enterprise users!

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DustyCraine

You forgot the step where the code they sent you has already been redeemed and you need to wait for support to mail you a new code in the next day or so.

I followed this process, got a redemption code and when I redeemed it in the App Store it said it was already used. There are other articles online reporting that a lot of folks are seeing this problem.

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sooner75

I didn't have to upload my proof of purchase, but I'm still waiting on my email.

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Benisjamin

Still no email here. So much for updating today.

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Benisjamin

Same here

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tide9

Me too.

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Duo

I'm stuck at the upload proof of purchase step. I've clicked on the + button and selected my file and see what appears to be a blank thumbnail. Initially, I thought it fills out as the upload progresses but I've been sitting on the same screen for a while now and nothing's happening. Clicking continue does nothing. Please help!

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