I have a Sony Cyber-shot P150. It is about eight years old, and I cannot seem to get my pictures downloaded to my iPad from the camera. The memory sticks are not compatible with the SD card reader, so I’m relying on the USB connection, but it gives the following error when trying to connect: “Cannot use the device. The connected device is not supported.” Is there an easy way to download these pictures, or is the camera simply too old?
In the Setup menu, you will see an option for USB Connect.
With some Sony cameras, the USB connection mode is typically set to Normal. With this connection mode enabled, the camera causes the iPad to display the error message you described. To get around this, you’ll need to change the USB connection mode to PTP (Picture Transfer Protocol), which allows the iPad to connect to and download pictures from the camera. Open the Setup screen on your Sony camera and find the option for USB Connect (you may need to consult the manual for your particular camera model). Change the setting from Normal to PTP. After changing this setting, your iPad should recognize the camera properly, and allow you to transfer the images.
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naomiq
May 11, 2012 at 2:22am
I have been looking for months for a solution to this. I was looking around for a portable method of connecting to the iPad so I can have a lighter device than my laptop to dump my images and continue shooting. I went to the Apple Store three times to ask different people, and I called Sony tech support, and nobody knew about this. The guy at Apple today asked if I wanted to return both the iPad and the Camera Connection Kit since he was sure there was no solution after the universal card reader he tried came up saying the device required too much power. I saw a possible solution using a card reader, but that would require access to an outlet, so wouldn't work if I'm shooting outdoors. As a last resort, I was looking for a memory-stick-only card reader, or a battery powered card reader in the hopes that the "requires too much power" message would not come up, and then I ran across this article. Joy, oh joy! It works!
