iPhone and iPad Tips of the Week - May 27, 2010

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Doc Izzy

Why do all you Mac publishers & blogs get this so wrong? You should ONLY do a hard reset when the iPhone /Touch/Pad is completely unresponsive. In the scenario you are describing the iPhone/Touch/Pad should be power cycled by holding down ONLY the sleep/wake button then sliding the red slider on the screen to power off the device. Wait a few seconds then hold down the sleep/wake button to turn it back on. Check out Apple's own article here http://support.apple.com/kb/HT1430 in which they say, "If you can't turn your iPhone or iPod touch on or off: You may need to reset. Note: Only reset your iPhone or iPod touch if it is no longer responding."

When you do a hard reset as you describe it is the same as yanking the plug out of the wall on your iMac while it's in the middle of working. Doing the hard reset at any time other than when absolutely necessary can corrupt the system (and 3rd party) software causing you to have even more problems. Trust me, I know. This is straight from Apple's own documentation.

Please stop telling people to hard reset their iPhones/Touches/Pads!!!!! You're causing more problems and Genius Bar appointments than your helping!! Admins/Authors can contact me if you want proof I know what I'm talking about.

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mattc986

I can't say that the first tip isn't true on all iPod touches, but on iPhone OS 3.1.3 on a first-gen iPod touch there is no Accessibility menu in Settings > General. So is this something that was included in OS 3.1.3 on different hardware? Or perhaps no on iPod touch at all?

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