8-Year-Old Girl Racks Up $1400 Bill Buying Smurfberries in Smurf's Village

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lbarouf

I would see best fit to have in-app purchases controlled on a per app basis, similar to the current "Allowed Content" in the Restrictions section, and defaulted to disabled. Apple as a good corporate citizen enforce this change. While I may want to subscribe to the version 32 of the daily (finally not crashing anymore), I may not want to have my niece buy $1M of SmurfPoop.

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txSketcher

How long does it take to rack up that kind of bill? Maybe that's to long for a 7 year-old to have their "brain" glued to a digital device. Ya think? That is one expensive babysitter!
Be a parent, fix the settings to protect your child from their bad decisions.
But at least they are learning the lesson: If you make purchases you can't afford and don't read the instructions/disclaimer, you can still get a bail out because "it's not your fault". (see all the commercials for bailing folks out of their credit card charges)
Get a box of legos, some playdough, a doll, a dot2dot book, a bike, a real game that you play with other real children - in person, you know like Candyland. You will still come out way ahead on $ and your child have social skills, develop their imagination and motor skills. yeah!

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MacAddict4Life

Your kids will not, however, learn English or grammar that way.

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aksupertiger

This is called parenting.
People should not give their children an unrestricted iOS device or they will suffer consequences. However, smurfs village is trying to get money out of parents, which isn't right. Parents just need to be more careful.

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tbird1710

THANKKKKK YOUUUUUUUUU

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opiapr

WTF there are many safeguards to prevent this from happening. Like not giving the iTunes passwords to kid is just like given them your credit card. Also adjusting apps and devices setting.

But there are many irresponsible parents that blames anything but there ignorance.

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stevengu

What the frack? They really need to fix this issue. Otherwise, there will be many other cases similar to Madison's.

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mac_fanatic

What about a required parental control option for kids games ?

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zachsterza1994

hard to say, should they be band for how people purchase the app? If my little sister went to iTunes and pushed the buy button over and over again on a movie and it rakes up a few hundred $, should iTunes be band? Parents should keep a eye out for things like that. I have a little sister and I don't trust her with my iPhone without any payment options on someone with credit should watch out twice as hard.

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Major1

Whoa, what happened to "parental responsibility"?????

Why would any parent allow any child the iTunes password to d/load a game? And if the parent in question d/loaded the game for the child why would they not first login and examine the game and it's features?

And finally why would a parent give their child and unrestricted iOS device?

I have an 8 year old and a 4 year old niece. Both have an iPod touch which are set up correctly. Also, when I give them my iPhone I make sure I change the settings.

And ignorance is absolutely no excuse as Apple has 1 year FREE support to explain how to do these things. Come on people, personal responsibility. It's really pathetic that in the 21st century people are unaware of the risks of technology.

Stop blaming others and look in the mirror.

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PiaMom1

Let me tell ya about "parental responsibility." I have 5 year old twins. I am a teacher and therefore think I closely watch what my children do. I also think exploration is important and I can see how tech savvy young people are, due in part to these devices being commonplace in their worlds. I downloaded the app onto my iPad and was exploring it while the one twin looked on. A few minutes in, my other son asked me to install it on the iTouch. He sat on the other side of me. Literally 5 minutes in to building "my" 1st garden in the village on the iPad, I discovered that they could purchase the berries. I deleted it immediately off the iPad, and then the iTouch. To say it was on there a total of five minutes would be generous. A few days later, we got a $144 bill on the touch! We also disputed it and it was removed, but there is NO PASSWORD to make these purchases. Once the app is on there, you are free to buy as you wish. The disclaimer, if it was even on there yet, was not in view because I read the opening paragraph of the app's description. It's not ignorance, it's busy parents getting robbed on an app that is clearly there to sneak in a few charges. Why does anyone really need $99 in SMURF BERRIES??? Especially a game geared toward young children.
I agree parents need to monitor what their child is doing, but you can't blame others when you haven't walked in their shoes.

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txSketcher

right on

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irvghady

I'd say in this specific case, banning them, would be fair

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MindsCave

$90 is perfectly reasonable for berries. Come on - there is only one reason for purchases of virtual berries are at $90 bux. The company that created the program wants to profit off of kids. We all know that this can be disabled but they are obviously taking advantage of people. Enough said - this app should be buried.

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iMac.27

Yes, they need to fix this.
These developers know the average player is going to be 5 yrs old.
The purchase part should be locked by default and have to be unlocked with iTunes password.
If the parent gives the password to the kid then it's their fault.

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TechnoFlubber

It does have to be unlocked by the iTunes password. Every time a purchase is made. On every app.

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