Apple Addresses 3GS Overheating Problem

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LeighGus

Last February, 2009, I purchased two 16GB iPhones 3G's, one for myself and one for my wife. One is white, the other is black. The phones have the same DLO Jam Jackets. I've had to replace the white iPhone three times. We're on our fourth white iPhone in five months.<br><br>The white phones seem to run generally warmer than the black one but not hot. The first two were replaced because over a period of weeks as they developed too much heat to hold comfortably, they seemed to get warmer over time. The third ran warm too but actually developed a static charge on the screen about a week ago and the next morning the phone would not charge or run, even when directly connected to power. All I got was the near empty battery graphic but couldn't run any software or even log on to the phone. The phone was not running abnormally hot but the static was something new. It wasn't significant but created a warm and tingly feeling in the finger tip. The screen quality was normal, no dark pixels.<br><br>Genius Bar tests at the Brea Mall, CA, store say the issue is with the battery though I doubt this. The problem seems more like a faulty component drawing too much power somewhere near the back center of the phone. In any case the phone will not hold a charge for more than a couple hours of use. The black phone has been a rock, even in the face of having been dropped twice onto concrete. (I can't say enough about the DLO Jam Jacket.)<br><br>I have to wonder if there are supply chain differences between the black and white phones. The Fox stories below seem to point to the majority of problems being with the white phones though I haven't heard of a clear connection.<br><br>I will also point out that we both use these phones far more often than any other type of smart phone we've ever had. We use these much more like a small Mac rather than a large phone. My wife loves to play Scrabble and I use mine to access my Mac remotely on a near constant basis. I find that accessing Outlook in Windows XP running under Fusion via RemoteTap or Jaadu is a far better email experience than my Blackberry hauling friends experience.<br><br>Apple has struck it just right with the Mac, iPhone and OS X. They need to resolve this overheating issue. I did notice the latest replacement phone came in a white box, not the retail iPhone box. I wonder if this points to a recognition of sufficient faulty phones that some are shipped as spares or if this phone in particular might have been a refurb.<br><br>Recent Fox news stories about the heat issue:<br>http://www.foxnews.com/story/0,2933,529705,00.html<br>http://www.foxnews.com/search-results/m/24008307/too-hot-to-handle.htm<br><br>DLO Jam Jacket:http://www.dlo.com/Products/jj_iPhone3g_Prod.tpl?command=showpage&cart=1246823032496733

avatar

LeighGus

Last February, 2009, I purchased two 16GB iPhones 3G's, one for myself and one for my wife. One is white, the other is black. The phones have the same DLO Jam Jackets. I've had to replace the white iPhone three times. We're on our fourth white iPhone in five months. The white phones seem to run generally warmer than the black one but not hot. The first two were replaced because over a period of weeks as they developed too much heat to hold comfortably, they seemed to get warmer over time. The third ran warm too but actually developed a static charge on the screen about a week ago and the next morning the phone would not charge or run, even when directly connected to power. All I got was the near empty battery graphic but couldn't run any software or even log on to the phone. The phone was not running abnormally hot but the static was something new. It wasn't significant but created a warm and tingly feeling in the finger tip. The screen quality was normal, no dark pixels.Genius Bar tests at the Brea Mall, CA, store say the issue is with the battery though I doubt this. The problem seems more like a faulty component drawing too much power somewhere near the back center of the phone. In any case the phone will not hold a charge for more than a couple hours of use. The black phone has been a rock, even in the face of having been dropped twice onto concrete. (I can't say enough about the DLO Jam Jacket.)I have to wonder if there are supply chain differences between the black and white phones. The Fox stories below seem to point to the majority of problems being with the white phones though I haven't heard of a clear connection.I will also point out that we both use these phones far more often than any other type of smart phone we've ever had. We use these much more like a small Mac rather than a large phone. My wife loves to play Scrabble and I use mine to access my Mac remotely on a near constant basis. I find that accessing Outlook in Windows XP running under Fusion via RemoteTap or Jaadu is a far better email experience than my Blackberry hauling friends experience.Apple has struck it just right with the Mac, iPhone and OS X. They need to resolve this overheating issue. I did notice the latest replacement phone came in a white box, not the retail iPhone box. I wonder if this points to a recognition of sufficient faulty phones that some are shipped as spares or if this phone in particular might have been a refurb.Recent Fox news stories about the heat issue:http://www.foxnews.com/story/0,2933,529705,00.htmlhttp://www.foxnews.com/search-results/m/24008307/too-hot-to-handle.htm DLO Jam Jacket:http://www.dlo.com/Products/jj_iPhone3g_Prod.tpl?command=showpage&cart=1246823032496733

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ptgn123

I did a test. 95 degree temp here in Louisiana. Ran ipod music and google maps while walking in the town i live in. My iphone barely got warm. Nowhere near hot.

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