IN THIS MONTH'S ISSUE!
January 2008
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Apple and AT&T Dragged Into Another iPhone Lawsuit
Posted 11/17/2008 at 12:25:28pm | by
Danny Estrada
Image Credit: Nevin Styre
We here at Mac|Life, do solemnly swear to tell the truth, the whole truth, and nothing but the truth. We're guilty of occasionally cursing the heavens because of AT&T's lackluster 3G performance. Still, we wouldn't dare give up our iPhones.
Well, there are at least 5 people out in the wide expanse of America who probably feel it's time for a phone, and carrier change. A 23 page suit, filed in New York's district court by Avi Koschitzki, joins the on going conga line of complaints filed earlier this year from Alabama, San Diego, New Jersey, and Arkansas. Each charging Apple, and its exclusive carried AT&T, with misrepresenting the performance of the new 3G handset by advertising it as "twice as fast" as its predecessor.
"Based upon information and belief the 3G iPhones demand too much power from the 3G bandwidths and the AT&T infrastructure is insufficient to handle this overwhelming 3G signal based on the high volume of 3G iPhones it and Apple have sold," Koschitzki's attorneys wrote.
It's obvious that the huge number of 3G iPhone users are overloading the network, which usually bumps users off the 3G network onto EDGE network. Koschitzki is claiming that this is only allowing users to be able to use the 3G network for a short time in areas said to be full of 3G network coverage.
Koschitzki is also claiming that he, among a sea of other iPhone users, have noticed several hairline cracks form on the iPhone 3G's casing, some have even noticed the cracks upon opening their iPhone box's for the first time.
Some of the complaints state that "although Apple was and is aware that the iPhones were and are defective, and that consumers have experienced repeated instances of cracked housing, Apple has nevertheless allowed the defectively designed iPhones to be sold to the public."
So far, we've been spared the pressure-crack syndrome here at the Mac|Life compound. As for network issues... we would much rather be on AT&T instead of Verizon... having a whole army of mobile network technicians following us every where we go asking if we can hear him now makes us very uncomfortable... especially during showers.
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wow...
Submitted by bryan1884 on Mon, 2008-11-17 16:12
From the looks of the rest of the phone (basically the hold switch) it looks like its very beat up. So why does this guy think he can sue apple/att because he beat up his own device? I don't buy the whole "some of them were cracked right out of the box" line. Anyone who noticed this would surely be smart enough to return the device upon seeing such a thing. and im sure apple would have no problem swapping them with a brand new one! People....
Return policy....
Submitted by kevkevallen on Mon, 2008-11-17 16:16
Apple has a very nice return/exchange policy that coincides with AT&T. When you open your iPhone, and you see scratches or dents or something, SPEAK UP, tell the sales person and they will go get you another one and send the defective iPhone back to Apple. If after 30 or 60 or 90 days (I can't remember which, I'll have to check...) your not happy with your iPhone because you've got cosmetic defects, then your screwed you've got the phone for the next two years. If the cosmetic defects happen after the iPhones guarantee, has it ever crossed your mind that its YOUR fault the crack or scratch is there? I honestly don't know why there are so many lawsuits against Apple about cosmetic issues, if you don't like the phone (my personal favorite to pick on is the RAZR for its lack of stability and cheap manufacture) then switch phones and/or services! Just something to think about.... -Kevin Duncan
Submitted by kevkevallen on Mon, 2008-11-17 16:22
The only reason I DON'T have an iPhone is because its not available on the Verizon Wireless carrier.
As soon as Apple and Verizon hook up, so will I.Until then, I'll stick with my Verizon and my Samsung Alias.
-Kevin Duncan
Submitted by colinc on Mon, 2008-11-17 18:35
@bryan1884: That's exactly what I thought, that hold switch looks jacked up! I just looked at my switch and it looks fine (and I just throw mine in with my keys or in my backpack...so yeah).
@kevkevallen: I don't blame you, I love my iPhone but I miss Verizon's network. Personally I liked an "army of mobile network technicians" following me around, my cell reception in the shower was awesome.
I hate AT&T
Submitted by terryzx on Mon, 2008-11-17 20:10
I just HATE AT&T. They are not knowledgeable about ANYTHING to do with ANY phone. I left them a while back for Verizon and they can’t come close to Verizon’s coverage or service or customer service. BUT I do have to agree that I also HATE the way Verizon nickle’s & dime’s you to death for everything that they can. But overall, I’d rather pay a bit extra and get GOOD service and coverage. SO as soon as the iPhone is allowed on Verizon, I will get one. I expect that by then it will FINALLY have VIDEO and CUT & PASTE and the ability to send and receive photos in message aside from the need to do it in email.
Submitted by tbowman52 on Sat, 2008-12-20 08:45
I have battery problems with the 3G phone. It will not stay charge. I have taken it back to the apple store and they have given me three different phones. All have the same battery problem.
The older model phone I did not have this problem.
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