According to Mac Rumors, Apple is currently conducting an investigation into Monster headphones that uses the inline microphone and remote control. A leaked internal Apple bulletin shows that the company is currently investigating problems whereby iPhones, iPods, and iPads behave erratically when they have Monster headphones plugged in.
The bulletin notes, "Several Monster headphone models using Apple's Remote and Mic technology do not meet Apple's technical specifications. These headphones use conductive flanges, which can result in electrical shorts that cause an iPod or iPhone to pause and play erratically. Customers may not be aware that the issue is caused by the headphones and may believe that the iPod or iPhone is defective instead. There are no known safety concerns and no known risk of damage to the iPod/iPhone or headphones."
The internal notes go on to list over a dozen different Monster headphones from three main product lines, including: Lil Jamz, Jamz, Turbine, and Heartbeats.
The memo did not list any course of action for customers, but if you are having problems with erratic behavior with your iPhone, iPod, or iPad, you should presumably contact Monster.
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