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If you love your iPad but hate all of the Wi-Fi problems you’ve been experiencing, Apple is listening and will soon address the situation.
AppleInsider is reporting that iPad maker Apple Inc. has issued a new support document regarding Wi-Fi problems with the new device, even going so far as to promise that a forthcoming software update will fix the issues -- but doesn’t say when it will arrive.
“A very small number of iPad users have experienced issues with Wi-Fi connectivity,” the support document reads. “This article outlines workarounds for these issues. Apple will also address remaining Wi-Fi connectivity issues with a future iPad software update.”
Among the proposed solutions for now:
1. Verify your Wi-Fi router firmware is up to date.
2. If your router's security encryption is WEP, try WPA or WPA2, as WEP can cause intermittent disconnects with the iPad which requires retyping a password.
3. Make sure the iPad screen brightness is not at the lowest level.
4/ Obtain a new IP address by going into Settings, Wi-Fi, accessing the settings of the current network, and choosing "Renew Lease."
5. Finally, if these steps do not work, users are recommended to try turning Wi-Fi off and back on.
If these fixes don’t solve your problem, users should contact Apple support to help troubleshoot the issues.
iPad Wi-Fi problems first surfaced within days of the device first being available on April 3rd, but have been hard to pin down. The issues arise with a range of different routers, including Apple’s own AirPort Extreme, and manifest themselves in many ways, including a weak signal or the inability to connect to a network at all.