Apple Retail Eliminating Restocking Fees, Adding Mac Personal Setup
Posted 01/10/2011 at 8:04am
| by J.R. Bookwalter
Over the weekend, Apple retail stores were advised of a couple of changes during staff meetings -- one at long last eliminates the restocking fees, while the other introduces personal Mac setup along with the one offered for iOS devices.
MacRumors is reporting that Apple’s retail stores have been busy over the weekend holding staff meetings to initiate two major changes to the way they do business. The first is the elimination of Apple’s often lamented 10 percent restocking fee for Mac products, which is going bye-bye on Tuesday, January 11 -- yes, ironically the same date that Verizon plans to announce the iPhone.
“Typically, when you return an opened product to an Apple Store you will be charged a 10 percent restocking fee,” 9to5Mac reports. “Well, come Tuesday, this will all be in the past as Apple is cutting restocking fees from their retail chain.”
To ease new Mac buyers, Apple retail stores will also start offering personal Mac setup at the time of purchase, which has been a popular option for iOS devices in recent years.
“When you purchase a Mac at an Apple Retail store an employee will help you setup your e-mail accounts, walk you through the Mac App Store, setup an iTunes account for you, and show you the basic pointers of owning a Mac,” 9to5Mac also reports. “Some stores will even have dedicated Mac setup stations.”
Both changes are certainly welcome ones, continuing to make the experience of buying a Mac far more special than picking up a PC at your local big box retailer.
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(Image courtesy of MacRumors)