If customers aren't on fire after todays iPhone 4 pre-ordering fiasco this just might light them up. Gizmodo is reporting that todays "iPhonecalypse" is due to what an AT&T insider says was caused by "a major fraud update that went wrong. " The result: exposure of an unknown number of users' private AT&T account information.
Gizmodo received three cases of mistaken identity along with screen snapshots showing users that had logged into their AT&T accounts only to find that the AT&T website was displaying the account information for a completely different customer. That information included addresses, phone calls, and bills which along with other private information was exposed to completely random strangers! Ouch!
The problem apparently stemmed from an alledgedly untested software update according to an unknown AT&T insider. The update was applied to the servers this last week end and wreaked havoc on AT&T systems on Saturday and Sunday.
We recommend that you read the entire post at Gizmodo and take a look at the additional reader testimonies about their having seen another users information after logging into their AT&T accounts. Pretty scary stuff especially after the recent iPad security breach.
Consumers need to be aware of these problems and hold corporations accountable for these breaches. Perhaps it is time for all of us to write a letter to AT&T CEO Randall Stephenson, but maybe not since if you if you send the AT&T CEO Too Many E-Mails, You Get A Free Cease And Desist Order!
