Consumer Reports Survey: AT&T Takes Last Place in Customer Satisfaction

3

Comments

+ Add a Comment
avatar

chsoundman

AT&T is kind of like Windows. Everyone tells them they have a crappy product/service and they [have to] realize they have a crappy product/service. But, instead of pumping money into R&D to fix the crappiness, they instead put all of their chips into marketing (PR) to try and convince people that their product/service is not crappy.

I would LOVE to have an iPhone but not at the expense of putting up with the worst cell phone carrier in the nation!

avatar

Ben

After having my iPhone since last May, I really haven't had too many problems with it/the service. The only major thorn in my side is the text plans, but in the day of text terrorism, I am finding my usage climb closer to that magical 1500 (I mean, come on, I have over 1200 roll-over minutes).

Home is in Toledo, school is in Bowling Green, and everywhere in between I have pretty good coverage given that it's Ohio. On that note, the only time I've totally lost coverage was when I had to go to some rural/podunk town for work one day. It was actually kind of nice... until I got coverage again... damn text messaging.

avatar

stevengu

I would not buy a new iPhone, unless they have it available on the Verizon network. Until then, I might just get an iPod Touch.

Log in to Mac|Life directly or log in using Facebook

Forgot your username or password?
Click here for help.

Login with Facebook
Log in using Facebook to share comments and articles easily with your Facebook feed.