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iPhone Activation Slows to a Crawl
Posted 07/11/2008 at 11:18:56am | by
Lisa Weddle
After a long night on the streets of San Francisco, those waiting in line for their iPhone 3G’s at the San Francisco Apple Store on Stockton Street had to wait just a little bit longer than expected.
The first activation didn’t take place until 8:32 a.m. causing some anxiety among the excited iPhone aficionados in the queue. Apple Store staff took the opportunity to remind those in line of the plethora of accessories they could consider for their new device while they wait. (As if the long night on the sidewalk wasn’t enough time for that already.)
According to an AP report, a spokesman for AT&T Inc. admitted that the 30 minute delay in iPhone activations in New York was caused by “a global problem with Apple Inc.’s iTunes software that prevented the phones from being fully activated in-store as had been planned.” New Yorkers were being sent home with their new iPhone and told to make the last step in the activation process from home.
The three-hour time zone difference doesn’t seem to have helped those waiting in line in San Francisco. In-line reports have told of customers walking out with iPhones that have not been activated. Apple Store employees are still trying to work on the issues with AT&T and despite the initial delay, the line is now moving.
not activated in store
Submitted by bigbowood on Fri, 2008-07-11 09:29
i just bought my iPhone at an at&t store in los angeles, and was told that iTunes was currently down so i'd have to activate it on my own at home.... while i'm amused that at&t's somewhat evil (yet understandable) plan to force everyone to be tied to their sometimes questionable service, i'm a little frustrated that i can't even play with my new toy until iTunes is back up.
Well be glad you got one. I
Submitted by nayrk on Fri, 2008-07-11 10:40
Well be glad you got one. I work 3rd shift and was really hoping to be able to get one since I get off at 7am. I was thinking I could beat the huge rush to my local AT&T store, alas I was w.r.o.n.g.
I guess I'll still be waiting a few weeks.
Submitted by rufus28 on Fri, 2008-07-11 11:51
Spent 4.5 hours in line. Once store opened they spent 45mins doing press with the guy who was first in line. Then waited another 3 hours in the store because Rogers Sales software crashed. They finally did a manual upgrade over the phone but were not able to do the iTunes unbricking. I have been trying for an hour now and still no love.
UPDATE:
No sooner did I click post on this comment and the phone unbricked. iTunes is still trying to connect to the store and I still cannot configure any sync settings in iTunes but the phone works....
UPDATE 2:
It finally came up with the registration page. Now working...
Total time spent trying to activate: 1 hour 50 mins.
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