Lowe’s Arming Employees Nationwide with 42k iPhones
Posted 09/09/2011 at 5:49am
| by J.R. Bookwalter
Next time you drop into your local Lowe’s for some home improvement needs, don’t be surprised if you see the cashier ring you out with the iPhone held in their hand -- the company is adding 42,000 iPhones in an effort to streamline the way they do business and help their customers.
9to5Mac is reporting that Lowe’s has purchased 42,000 iPhones in an effort to “process payments and answer customers’ questions.” According to Bloomberg, that equates to about 25 iPhones per retail store, who is also enhancing their existing website as part of an initiative to catch up to number one home improvement retailer Home Depot.
“Next month, Lowe’s will introduce its MyLowes online tool that customers will be able to use to store owner’s manuals, warranties and paint formulas,” Chief Information Officer Mike Brown explained in an interview with Bloomberg. “The Mooresville, North Carolina- based company is arming workers with 42,000 iPhone 4s to answer shoppers’ questions and ring up purchases.”
The retailer also plans to replace 72,000 computer screens with flat panels in more than 1,700 stores, also adding (presumably free) Wi-Fi for shoppers to access their own smartphones.
Let this be yet another reminder to Android: It’s an iOS world, and you just live in it.
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(Image courtesy of 9to5Mac)