Once you get a certain reputation for knowing things about computers, it isn’t long before your grandpa or your Aunt Marge out in Skokie are calling up, wanting you to help them remotely. The phone rings constantly as relatives, older co-workers, maybe even that cute girl who lives two blocks over (you wish), call up. Here’s the thing, though: getting them to navigate where they need to go to gather information about their system can be a real chore. Not anymore.
Sure, you’ve got all this data memorized, maybe even made it your forum tagline, but not everyone is quite, ahem, as into their computers as you are. Via Lifehacker, Support Details is website that does a quick and easy system check and coughs up a bunch of details about your browser, your OS version, even if you have Java and cookies enabled. And while that stuff may be old hat for some, Support Details goes it one further, offering options to export as a PDF, as a CSV, or to email the details. Direct your noobs in question to the site, have ‘em plug in your email, press send, and you’re on your way.
Now if we could just find a way to stop people from installing toolbars....
