Another day, another security breach at a technology company. But this one has hit Zendesk, a company providing customer service software, which means others are also being affected.
As first noted in an email from Tumblr to affected customers Thursday night, Wired is reporting that a security breach at Zendesk also affects Twitter and Pinterest users as well -- but apparently, only customers who have had interaction with customer service at some point in the past.
"We’ve become aware that a hacker accessed our system this week," a blog post from Zendesk reads. "As soon as we learned of the attack, we patched the vulnerability and closed the access that the hacker had."
Zendesk has narrowed the scope of the attack to the three clients above, with email addresses and email subject lines potentially stolen from customers who contacted these companies for support.
Three isn't such a big number considering Zendesk touts more than 25,000 clients on its website, and the hack does not appear to involve passwords of any kind. Wired sources also claim Tumblr, Twitter and Pinterest have yet to report any user accounts that have been compromised as part of this attack.
Zendesk is a service that allows companies to essentially outsource some of its customer service using software.
Follow this article’s author, J.R. Bookwalter on Twitter
