With Orange becoming the second officially iPhone carrier in the UK, O2 is sealing up a new deal to cope with losing its exclusivity contract. O2 has begun offering unlocking options for iPhone customers, including making it easier to switch over to their services by making it free.
The unlocking service does have some drawbacks, however. Existing customers are still obligated to carry out the terms of their contract and prepaid customers have to wait 12 months to even be considered, as well as pay a fee, which is factored into the customer’s account balance. All unlocks are expected to take two weeks and are confirmed by text message.