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It seems the new MacBook Air just can't get a break. Less than a month after reports surfaced that users were having trouble connecting to the system's Wi-Fi (after which Apple quickly released a patch), we now hear via 9to5Mac that several MacBook Air owners are experiencing issues with video playback on the lightweight notebook.
For specifics, the complaints center on fluctuations in the volume level when users play video files. The issues don't affect every video, but they do seem to lie in the system itself, as the problem's been reported across almost every media platform, including QuickTime, VLC, Vevo, and Hulu. It even pops up while watching videos on Safari or Chrome. Worse yet, MacBook Air owners have also encountered the problem while playing videos on the beta version of Mac OS X Mavericks.
On the bright side, Apple seems eager to discover the source of the problem--even to the extent of offering immediate replacements if you send in a defective unit. As a caveat, however, they offer no guarantee that the replacement unit won't suffer from the same problems.
As 9to5Mac notes, it also doesn't seem to affect as many units as the Wi-Fi issue judging from the participation on the Apple Support Communities forums alone, as the relevant thread has so far only attracted 96 replies. That's considerably less than the Wi-Fi issue attracted over the same time frame, although that could merely spring from the fact that the issue isn't as immediately obvious as a dead Wi-Fi connection.
Follow this article's writer, Leif Johnson, on Twitter.