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Reviews
Apple MobileMe
Posted 11/10/2008 at 3:34:00am | by Susie Ochs

screen shot of mobileme
The Web interface supports dragging and dropping and other advanced features.

Apple’s $99-per-year MobileMe service, the successor to the popular but aging .Mac, experienced some highly public growing pains after its release in July, but now MobileMe’s cloud is starting to show its silver lining.

The new Web interface (www.me.com) is gorgeous, combining rich Web apps on one well-designed page. Buttons in the toolbar let you jump to your mail, contacts, calendar, gallery (of photos and videos), iDisk (file storage), and account info. The website supports drag-and-drop—you can drag email messages between folders and drag calendar items to different times.

The MobileMe Gallery looks great—you can upload images (GIF, JPG, PNG) or movies (MOV, M4V, MP4, MPG, MPEG, AVI, 3GP, 3G2) through the Web interface or upload images through iPhoto ’08 or Aperture 2 and movies through iMovie ’08. Plus, you can let people email images right to your Gallery—perfect for collecting all your friends’ photos of one event.

You now have the option to wirelessly sync your MobileMe email, contacts, and calendars to your iPhone or iPod touch. That means any changes made to that account in Mail, Address Book, or iCal on your Mac; in the MobileMe Web interface; or on your iPhone or iPod touch are updated automatically everywhere else. (Apple originally called this “push” service, but had to stop since it doesn’t sync data with the cloud instantly, syncing every 15 minutes instead.) The drawback to syncing contacts and calendars over MobileMe is that it’s all or nothing—you can’t specify certain contact groups or calendars to include or exclude. If you sync your contacts and calendars with your iPhone through iTunes, you do have that control, although your changes are only synced to your device when you connect it to your Mac.

We waited to review MobileMe, after reports surfaced about syncing problems and lost data when the service launched in July. In August, Apple admitted that the launch had not been their “finest hour,” and gave every subscriber a three-month extension. Happily, we didn’t experience any problems in our testing; everything worked as it should. Don’t expect the same over-the-air syncing speed that BlackBerry or Microsoft Exchange users enjoy, but for $99 a year, we’re happy with MobileMe’s functionality.

THE BOTTOM LINE
If the bug reports scared you away, give MobileMe another try, especially if you’ve got an iPhone or iPod touch. Apple offers a free 60-day trial.

COMPANY: Apple
CONTACT: www.me.com
PRICE: $99 per year. Family pack is $149 per year. Storage upgrades available.
REQUIREMENTS: Mac, PC, iPhone, or iPod touch. Macs need Mac OS 10.4.11 or later; Firefox 2 or later or Safari 3. iPhone/iPod touch needs 2.0 software, iTunes 8.0.1 or later.
Sync IMAP email, contacts, calendars, and files between computers. Sync mail, contacts, and calendars to your iPhone/iPod touch wirelessly. Early sync problems seem to be fixed. Galleries work seamlessly with iMovie ’08, Aperture 2, and iPhoto ’08. Attractive, powerful Web interface.
Doesn’t “push” your email instantly, rather every 15 minutes. Customer service can be tough to reach.
4/5
COMMENTS: 5
TAGS:  MobileMe
COMMENTS
avatarMobile me

Back to My Mac is the reason I paid for Mobile Me and after hours of phone calls,etc. I have decided to not renew my subscription.
I have a Seimens wireless modem/router and I am connecting an Apple Time capsule to it by ethernet. Either I get a NAT problem or a 2 NAT problem but no one I have spoken to can help me connect. Therefore I am not renewing.
Any suggestions?

Leonard

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avatarNot Renewing

1. Cost for the family is too high now days. Budget Cuts. MobileMe is a
luxury.
2. Stopped being able to access web mail from work on IE 6.
3. Don't need all of the bells and whistles that goes with MobileMe.
4. My internet provider is offering most of the things we use without any
additional cost.
5. Lack of person to person support when there are problems.

PS. Bento 2 is not a upgrade but a bug fix. Don't buy it.

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avatarChat

As a brand new MobileMe user ive' found that on the MobileMe support page you can chat with a MobileMe tech. I've done it twice with good results. You can also get a transcript emailed to you.

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avatarWhat's missing from MobileMe

Rich Cassadywww.cass69.comrich_cassady69@mac.com I was a .Mac user who was upgraded to MobileMe. Although I do agree, MobileMe is much better than it used to be. I don't understand why everyone is ignoring a fundamental feature that .Mac had that MobileMe took away. Shared calenders are something exchange has had as a feature since the beginning. .Mac also had shared calendars on your iPhone. The day MobileMe came out, you stopped being able to access shared calendars on your iPhone. You can't even get your birthdays to show up on your iPhone calendar. It is ridiculous to take this feature away and then call it exchange for the rest of us. Apple, please, fix this now!!!!

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