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#1 2006-03-26 6:02 pm
- Nefarious
- Tuning Fork
- Moderator

- From: 45°22"N 84°57"W
- Registered: 2002-09-30
- Posts: 7998
Slow low-end Gateway
I'm looking at a friend's Gateway which is about a year or so old. It's low-end, running Windows XP home edition and it's a slug opening even just My Documents. There's hardly anything on it.
Is there an XP equivalent to OS X Activity Monitor to see what's chewing up CPU ?
It's on Yahoo DSL and they are not too computer-literate. I suspect the thing is massively infected. I don't even think they have a virus checker.
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#2 2006-03-26 8:37 pm
- hawaiian717
- Mac Addict

- From: san diego
- Registered: 2004-06-08
- Posts: 1134
- Website
Re: Slow low-end Gateway
Yeah there is. Control-Alt-Del and then click Task Manager. The processes tab is like the Activity Monitor.
My first throught was "not enough memory." My uncle has a low end eMachine, much more than a year old though, that had only 128MB of RAM. Upgrading memory was a major help.
I would not be surprised at a lack of protective software. Grab some antispyware software and antivirus software (AVG is good, and has a free version) and see what you can find and clean up.
Be sure when you're done you've got them setup with some antivirus software, the firewall is at least on, and that you've got Firefox set as the default browser. Also be sure that everything is current with Windows Update, and since they're not very computer literate, you might want to go ahead and set Automatic Updates to automatically download and install.
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#3 2006-03-26 10:01 pm
- Nefarious
- Tuning Fork
- Moderator

- From: 45°22"N 84°57"W
- Registered: 2002-09-30
- Posts: 7998
Re: Slow low-end Gateway
Thx. Where's the firewall ? How do I check for RAM ?
They are college-educated and can get around on the computer in a basic way.
I want to break the bad news to them gently.
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#4 2006-03-26 10:18 pm
- dv
- Negusa Negest
- Moderator

- From: Minneapolis, MN
- Registered: 1999-08-30
- Posts: 18092
Re: Slow low-end Gateway
When you open the task manager, under "performance" it will say "Physical Memory" - it lists the amount of RAM in KB.
"Now commences the process of cutting off the head, which generally takes from an hour to an hour and a half by an expert workman with a sharp blade." -Reuben Delano, Wanderings and Adventures
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#5 2006-03-27 10:40 am
- LLEVIATHANN
- Itch you can't scratch

- From: 22 Acacia Avenue
- Registered: 2001-03-14
- Posts: 7158
Re: Slow low-end Gateway
Nefarious Bidding wrote:
Where's the firewall ?
Settings for the firewall are in the Control Panel.
Let us be thankful for the fools; but for them the rest of us could not succeed. - Mark Twain
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#6 2006-03-28 4:21 pm
- Nefarious
- Tuning Fork
- Moderator

- From: 45°22"N 84°57"W
- Registered: 2002-09-30
- Posts: 7998
Re: Slow low-end Gateway
Interesting. The Delete in Ctrl Alt Delete is the backspace key, right ? No task manager popped up.
I'm still baffled about the firewall control panel. Anyway, they've got PC semi-pros in their family. I'll just inform them of the problem and let somebody else fix it.
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#7 2006-03-28 8:46 pm
- Booksley
- Zombie Genocidest
- From: Toronto, Ontario
- Registered: 2001-02-16
- Posts: 5037
Re: Slow low-end Gateway
nonono, it's the actual "delete" key. It's to the bottom left of the backspace key on an extended keyboard.
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#8 2006-03-28 9:56 pm
- dv
- Negusa Negest
- Moderator

- From: Minneapolis, MN
- Registered: 1999-08-30
- Posts: 18092
Re: Slow low-end Gateway
Booksley wrote:
nonono, it's the actual "delete" key. It's to the bottom left of the backspace key on an extended keyboard.
bottom right.
"Now commences the process of cutting off the head, which generally takes from an hour to an hour and a half by an expert workman with a sharp blade." -Reuben Delano, Wanderings and Adventures
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#10 2006-03-28 11:59 pm
- Nefarious
- Tuning Fork
- Moderator

- From: 45°22"N 84°57"W
- Registered: 2002-09-30
- Posts: 7998
Re: Slow low-end Gateway
okay, I get the picture 
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#11 2006-03-29 11:10 am
- dv
- Negusa Negest
- Moderator

- From: Minneapolis, MN
- Registered: 1999-08-30
- Posts: 18092
Re: Slow low-end Gateway
Hey, Jimmy. No offense, but...
Lotion.
"Now commences the process of cutting off the head, which generally takes from an hour to an hour and a half by an expert workman with a sharp blade." -Reuben Delano, Wanderings and Adventures
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#12 2006-03-29 12:25 pm
- Booksley
- Zombie Genocidest
- From: Toronto, Ontario
- Registered: 2001-02-16
- Posts: 5037
Re: Slow low-end Gateway
er, bottom right. I knew that. I was just testing your skills. yeah.
:shiftyeyes:
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#13 2006-03-29 3:15 pm
- Nefarious
- Tuning Fork
- Moderator

- From: 45°22"N 84°57"W
- Registered: 2002-09-30
- Posts: 7998
Re: Slow low-end Gateway
Now, I am upset. (not really)
The Ctrl-Alt-Delete, correct keys found, says that the function has been disabled by the administrator. Is this probable ?
I'm waiting until this weekend to dump the bad news on them.
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#14 2006-03-29 3:23 pm
- derekm
- Apathetic Zealot
- Registered: 2004-07-28
- Posts: 47
Re: Slow low-end Gateway
Nefarious Bidding wrote:
Now, I am upset. (not really)
The Ctrl-Alt-Delete, correct keys found, says that the function has been disabled by the administrator. Is this probable ?
I'm waiting until this weekend to dump the bad news on them.
You can also try right-clicking on the Taskbar to get to the Task Manager. It works for Win2000. Sorry, no picture included
And yes, it sounds like you are working off a standard user account instead of an admisistrator one. The only control panel I can access right now is "Regional and Language Settings" so you know I'm locked down pretty tight.
derekm
Team MacAddict
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#15 2006-04-01 3:08 pm
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#16 2006-04-01 3:37 pm
- dv
- Negusa Negest
- Moderator

- From: Minneapolis, MN
- Registered: 1999-08-30
- Posts: 18092
Re: Slow low-end Gateway
Altivec - you need a new username, now.
"Now commences the process of cutting off the head, which generally takes from an hour to an hour and a half by an expert workman with a sharp blade." -Reuben Delano, Wanderings and Adventures
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#17 2006-04-02 12:22 am
- Bat
- Flawless Cowboy
- Royal Wombat

- From: Björk, Björk
- Registered: 2001-05-14
- Posts: 28541
Re: Slow low-end Gateway
OSXSIMD? 
If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw
"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."
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#18 2006-04-08 4:32 pm
- Nefarious
- Tuning Fork
- Moderator

- From: 45°22"N 84°57"W
- Registered: 2002-09-30
- Posts: 7998
Re: Slow low-end Gateway
Confirmed. Massive infection by Ad-Aware (117 items, probably 50 of which are "tracking cookies") and 470 items found by Spy Doctor.
The owners were baffled by Mozilla going MIA, but never mentioned to me or thought it a sign of danger.
I repeatedly warned them today of the dangers of identity theft and trojans. Their PC professional brother is too busy to help. They have enough money to take drive to Alabama and Georgia for a week, but complain of their debt.
I gave up; fortunately I had an important meeting to attend so that was the end of my spiel.
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#19 2006-04-09 5:33 am
- Bat
- Flawless Cowboy
- Royal Wombat

- From: Björk, Björk
- Registered: 2001-05-14
- Posts: 28541
Re: Slow low-end Gateway
Full backup and reinstall. Nuke from orbit.
They won't, but need to.
If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw
"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."
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#20 2006-04-09 7:13 am
- Nefarious
- Tuning Fork
- Moderator

- From: 45°22"N 84°57"W
- Registered: 2002-09-30
- Posts: 7998
Re: Slow low-end Gateway
Roger that.
I did get an email from them last night, asking me to let them know if I sell my Mac. hmmmmmm...... I've been planning to hang on to this one. The G4 iMac screen adjustment fits me well. Anyway, that's another thread someday.
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