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#1 2007-04-24 9:07 am

Count Fartula
Member
Registered: 2007-04-09
Posts: 13

Apple Store Thieves!

I recently purchased a MacBook Pro from the the online Apple Store. Two weeks ago to be exact. I used a credit card that I only use for large purchases. This was the first time I used the card in quite some time. I got a call Sunday morning from the fraud department associated with this card. Someone tried to make a .99 purchase at the iTunes store that morning but entered the wrong expiration date.
The lady said thieves use the iTunes store frequently to see if a card will work before ordering bigger stuff. So i'm guessing someone employed by Apple is horking card numbers.
That sucks.

Last edited by Count Fartula (2007-04-24 9:07 am)

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#2 2007-04-24 9:15 am

sturner
Royal High Poobah
Moderator
From: Carrollton, TX USA
Registered: 2000-01-31
Posts: 13809

Re: Apple Store Thieves!

Notify Apple.


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#3 2007-04-24 9:51 am

macnuke
just a plano guy
Moderator
From: North Dallas 40
Registered: 2004-05-16
Posts: 7134

Re: Apple Store Thieves!

sturner wrote:

Notify Apple.

++

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#4 2007-04-24 10:58 am

bastion72
Member
From: purgatory
Registered: 1999-10-21
Posts: 261

Re: Apple Store Thieves!

Buy another computer there and blame it on the credit card fraud...it's a win win situation! wink

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#5 2007-04-24 2:20 pm

D'Eyncourt
OMGDICTATOR
Registered: 2001-12-27
Posts: 8808
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Re: Apple Store Thieves!

I agree that you should notify Apple if only as a precaution, but note that an employee at Apple who would have access to your credit card number would likely also have access to the expiration date.

Some other possibilities: your credit card statement may have been intercepted and the credit card number was taken from that (and then the statement was resealed and sent to you).

Once I had my mail "stolen" (stupid thief only took the credit card letters, which is why I noticed) although those payments did go through. I did change my bank account and those credit card accounts as soon as I could.


BOYCOTT SONY

"I think the question now is not whether you went to Vietnam or whether you didn't, whether you fought in the war or fought against the war. I think the only question is whether we can find a president smart enough never to make a mistake like that again"--Molly Ivins, way back in 1992

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#6 2007-04-24 3:22 pm

justine
Elitist Beer Lover
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From: Sac'to
Registered: 1999-12-23
Posts: 28764
Website

Re: Apple Store Thieves!

There's not a lot you can do. The credit card compamy should've already cancelled your account.

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#7 2007-04-25 5:35 am

Count Fartula
Member
Registered: 2007-04-09
Posts: 13

Re: Apple Store Thieves!

They cancelled the card account right away and issued a new card. I already fired off a e-mail to Apple about it. No response as of yet.

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#8 2007-05-06 6:28 pm

MacBoy4139
BHA
From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Apple Store Thieves!

I thought you have to have that 3 digit code on the back of the card in order to make purchases like iTunes.  It's been about 3 years since I signed up for an iTunes account, but that is usually the way it goes.

Did the use one of those EZ Pay systems?  That would have transmitted the card # wirelessly vs. the hardwired POS computers.


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I'm still trying to figure out if you're a girl posing as Macboy4139, or a boy posing as a girl, and a bit confused sexually. <shrug> laughinol

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#9 2007-06-05 12:15 am

bs98909
Member
Registered: 2007-06-04
Posts: 6

Re: Apple Store Thieves!

My understanding about the code is that it is a hash based on teh card number. Meaning if you know the schema then you can generate correct ones all day long. Te expiry is a better check.

But Yes contact Apple and your credit card companies... but remember that even apple most likely uses a clearing house to clear their charges so it didn't have to be an employee at the store or at apple at all.

Cheers!

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#10 2007-06-05 12:19 am

justine
Elitist Beer Lover
Moderator
From: Sac'to
Registered: 1999-12-23
Posts: 28764
Website

Re: Apple Store Thieves!

bs98909 wrote:

My understanding about the code is that it is a hash based on teh card number. Meaning if you know the schema then you can generate correct ones all day long. Te expiry is a better check.

But Yes contact Apple and your credit card companies... but remember that even apple most likely uses a clearing house to clear their charges so it didn't have to be an employee at the store or at apple at all.

Cheers!

Looks like he took care of that over a month ago. hmm

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#11 2007-06-19 3:50 pm

StrawHand
Member
From: Florida USA
Registered: 2000-08-17
Posts: 626
Website

Re: Apple Store Thieves!

Trust me on this one...

If you ever RECEIVE a call from the Fraud Department of your credit card, call them back on the number from the back of your CC yourself before discussing ANY personal information.

My credit card info was stolen TWICE (yes fool me twice) by a phony "fraud department" who had my basic CC info and number from a receipt they obtained somewhere. I gave them the rest of what they needed in some "verification" bs.


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