Forums | MacLife

I've never actually done a shop (I know, why did I sign up?), but [url=http://www.mysteryshops.com/]CRI[/] hasn't stolen my identity or robbed me in the several years I've been signed up. And they are constantly sending me new shops.

Oh, boy! They responded to my complaint! Here's what they had to say:

"Recently you requested personal assistance from our on-line ZoomPanel Member Support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 3 days.

Thank you for allowing us to be of service to you.

Click here to add information, update or check the status of your question.


Subject
Your "rewards" suck.

Discussion Thread
Response (ZoomPanel Member Support)    01/11/2008 04:08 AM


Dear Panelist,

Thank you for your email. The awarded points for this survey have been delayed due to technical difficulties. You should have received your points by now.

We apologize for the inconvenience this might have caused you.

Please let us know if this issue is not related to Points or if you still see Points not being credited to your account.

Thank you for your continued participation.




Title: How do I update my profile information, including my email address?<br>
URL: Steps to update profile including change email address<br><br>


For your ZoomPanel login information please click on the Link "Forgot your Password" on the login screen and enter your email address through which you subscribed on http://www.ZoomPanel.com. Your Username and Password details will be sent directly to your email.<BR><BR>


Sincerely,
ZoomPanel Member Support


Customer (Bren)    12/18/2007 05:56 AM
I really hate to have to tell you this, but every time I look at the cheap crap for which my Zoom-points can be redeemed, I seriously wonder why the Hell I even bother to fill out any of your surveys. Your competition pays people actual money for filling out surveys; two, three, or five dollars per survey, generally. You, on the other hand, will give me some piece-of-smurf ear-buds for an iPod, or a cheap, 35mm film camera? What, you couldn't even pop for a low-end digital camera? For Christ's sake, nobody uses actual film anymore!

But hey, what the heck, if I really work and strive and spend all my time filling out your surveys, maybe I can save up 2000 or even 2500 Zoom-points, at which point I can really step up to the big leagues and get a "Pizza Peel & Pizza Cutter Set," or "Sports Armband for Nano!"

Gee, whiz! That stuff's worth at least fifteen bucks, easy, and it'll only take me how many weeks or months to acquire it? For crying out loud, your "rewards" are the kinds of products that drop-shippers and wholesalers routinely sell for mere pennies on eBay. This is stuff that people can't even give away for free on Craigslist because nobody freaking wants it.

Invest actual money, Zoompanel. Show that you have a modicum of class and offer us some real rewards while you still can.

Auto-Response    12/18/2007 05:56 AM
This is an autoresponse. Your support request has been received and we will be responding soon."