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#1 2008-01-26 2:38 am
- General_K
- Intentionally Left Blank
- From: /home
- Registered: 2004-11-18
- Posts: 489
Hello...Dell?
I decided to buy a new PC from Best Buy after looking at the new Dell offerings there. I'm a Mac user, but I thought it might be a bit of fun to muck around with Linux again on a new box.
The Inspiron 530 desktop I bought is actually a really nice machine. Intel Core 2 Duo @ 2.33GHz, 3GB of RAM, 500GB SATA hard drive, etc.
Before I opened the box, I heard something that didn't sound quite right. After removing the packaging, I took off the side panel to see what was up.
I couldn't believe what I saw. Of the four screws that attach the cpu HSF to the motherboard, only one was still loosely screwed into the motherboard. The other three screws were not screwed in at all. The whole HSF assembly was flopping around loose, only just barely held on by one very loose screw.
Oops.
I guess quality control isn't what it used to be? 
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#2 2008-01-26 2:41 am
- test
- Member
- From: Collingwood, Ont., CANADA
- Registered: 2002-12-13
- Posts: 5300
Re: Hello...Dell?
No responsible organisation uses the term "Quality Control" any more. It is now "Quality Assurance". This is because quality cannot be controlled, only assured. As in, "There, there Quality, don't cry, everything will be OK"
Patience is a virtue of the weak for it makes them stand still long enough for the strong to crush them with ease.
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#3 2008-01-26 3:26 am
- Light Speed
- Doubter of Einstein
- Registered: 2002-08-17
- Posts: 3694
Re: Hello...Dell?
QA is more like Quality Abatement.
It's almost as though they try to make things as badly as possible.
Not specifically dell but just manufacturing in general.
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#4 2008-01-26 4:58 am
Re: Hello...Dell?
Well, that's what happens when it gets outsourced to third world countries...
It is an odd thing, but every one who disappears is said to be seen at San Francisco. It must be a delightful city, and possess all the attractions of the next world.
- Oscar Wilde
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#5 2008-01-26 5:11 am
- General_K
- Intentionally Left Blank
- From: /home
- Registered: 2004-11-18
- Posts: 489
Re: Hello...Dell?
What I found interesting was that the packaging looked fine. The box didn't show any signs of rough handling. I don't think I want to exchange it for another one. 
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#6 2008-01-26 12:45 pm
- dv
- Negusa Negest
- Moderator
- From: Minneapolis, MN
- Registered: 1999-08-30
- Posts: 18092
Re: Hello...Dell?
If it works, it works.
I installed ten new HP machines at work - two of them had loose parts.
"Now commences the process of cutting off the head, which generally takes from an hour to an hour and a half by an expert workman with a sharp blade." -Reuben Delano, Wanderings and Adventures
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#7 2008-01-26 1:19 pm
- Daddyo
- hoochie coochie man
- From: the last juke joint
- Registered: 2004-01-24
- Posts: 1881
Re: Hello...Dell?
robco wrote:
Well, that's what happens when it gets outsourced to third world countries...
They don't know how to screw in third world countries?
A million seconds is 12 days.
A billion seconds is 31 years.
A trillion seconds is 31,688 years.
Hope and change could be forever.
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#8 2008-01-26 2:49 pm
- FutureDreamz
- 1.1.2.3.5.8.13.21.34.55
- From: カナダ
- Registered: 2007-01-07
- Posts: 4511
Re: Hello...Dell?
Daddyo wrote:
robco wrote:
Well, that's what happens when it gets outsourced to third world countries...
They don't know how to screw in third world countries?
they don't know how to screw properly.
Thanks for clicking.
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#9 2008-01-26 5:20 pm
- CrashingtehWarehouse
- Dismember
- From: The Frozen Tundra
- Registered: 2006-08-11
- Posts: 1134
Re: Hello...Dell?
That's messed up.
I don't think I'd ever by a PC from either Best Buy or Circuit City, only due to the numerous BAD and or refurbished products I've unwrapped from there that they sold as new.
My most recent irritation from them (BB) was a new Seagate HDD that still had someone else's files on it. It was even shrinkwapped in plastic, but no....still had junk on it.
Alright, now, who wants to be transistorized?
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#10 2008-01-26 7:12 pm
Re: Hello...Dell?
CrashingtehWarehouse wrote:
That's messed up.
I don't think I'd ever by a PC from either Best Buy or Circuit City, only due to the numerous BAD and or refurbished products I've unwrapped from there that they sold as new.
My most recent irritation from them (BB) was a new Seagate HDD that still had someone else's files on it. It was even shrinkwapped in plastic, but no....still had junk on it.
What was on it?
I remember fixing someone's mac - he brought it in, told us to call his office when it was ready to be picked up, etc.
When we fixed it (bad clock battery of all things) and booted it - old MacOS would always start the finder to the way you had left it - a folder full of quicktime porn is what came up. Guess that's why he was insistent we call his office and not his home - didn't want the wife coming to pick it up.
In her right hand Jenny held the Bible of her mother
Jenny had a pistol in the other
-- Steve Taylor
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#11 2008-01-26 10:06 pm
- CrashingtehWarehouse
- Dismember
- From: The Frozen Tundra
- Registered: 2006-08-11
- Posts: 1134
Re: Hello...Dell?
Just some random stuff, Nothing interesting.
Alright, now, who wants to be transistorized?
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