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#1 2008-01-09 11:32 pm
- bratboy
- attorney-at-law
- Royal Wombat
- From: Austin, Texas
- Registered: 2003-01-19
- Posts: 30818
Powerbook battery issues
Anyone know the standard steps to go through when dealing with a battery issue?
I started noticing a few days about that my battery would cut out around 30-40%. I checked it's health today, and found this:
Cycles: 0
Health: 0%
Well that can't be good. This is the replacement battery that I received through a recall.
This is a 1.33 GHz PowerPC g4 powerbook, 12-in.
"One thing we've learned is there's a difference between being disappointed and having madmen in authority."
--Paul Krugman
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#2 2008-01-10 1:27 am
- D'Eyncourt
- OMGDICTATOR
- Registered: 2001-12-27
- Posts: 8265
- Website
Re: Powerbook battery issues
I'd say:
call Apple at 800-275-2273 between 8:00 a.m. and 8:00 p.m., central time, seven days a week
(from this page).
Make sure that you have the paperwork from your previous exchange handy so you can give them enough details to show that the battery you got in exchange from Apple has had problems.
If that doesn't work, e-mail sjobs@apple.com with the details and you may get an Apple VP handling your situation.
BOYCOTT SONY
"I think the question now is not whether you went to Vietnam or whether you didn't, whether you fought in the war or fought against the war. I think the only question is whether we can find a president smart enough never to make a mistake like that again"--Molly Ivins, way back in 1992
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#3 2008-01-22 7:41 am
- Daddyo
- hoochie coochie man
- From: the last juke joint
- Registered: 2004-01-24
- Posts: 1595
Re: Powerbook battery issues
If you end up buying a new battery I suggest the one's from NuPower - these are the best in my experience.
"You got the first mainstream African-American who is articulate, bright and clean and a nice looking guy." -Joe Biden
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#4 2008-03-05 11:30 pm
- bratboy
- attorney-at-law
- Royal Wombat
- From: Austin, Texas
- Registered: 2003-01-19
- Posts: 30818
Re: Powerbook battery issues
Hmmm, I'll try this again. Anyone have any idea how to fix this? I've replaced the old battery with a new one I had lying around, same issue (the battery works fine and charges, but the cycle and health count remain at 0).
"One thing we've learned is there's a difference between being disappointed and having madmen in authority."
--Paul Krugman
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#5 2008-04-11 4:44 am
Re: Powerbook battery issues
hey i had the problem for a bit but i did a clean install and it went away, and i never saw it again
Core Mini 1.66ghz 2048ram 320gb
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