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#1 2008-07-01 2:18 pm

ame
Human Pincushion
Registered: 2002-04-04
Posts: 3474

Im regrettin my update to CS3

So...every time I save a .Tif file in Photoshop it makes it a .tif right?

Well evidently not. Because at least half of them won't reopen or be read anymore.

I get the error:
"Could Not Complete the Request Because The File is Not a Tif File".

Um, yea it is, the mac even says it is.

So, it's cost me HOURS of work that I have to in turn rebuild from scratch. It's hit or miss, and sometimes it works fine but then if I make a change to the file, I lose it all the next time I need it.

Why is it doing this and how to I fix it?


bullsmurf! I can't hear you. Sound off like you got a  pair.

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#2 2008-07-01 2:35 pm

user
Your plastic pal who's fun to be with
From: I'm not getting you down, am I
Registered: 2001-10-15
Posts: 15976

Re: Im regrettin my update to CS3

Have you tried saving as an eps instead just to get through this job? However, I'm thinking that there is something serious wrong with the CS3 install and maybe even with the hard drive itself (anything else strange happening?).


Aw, he's no fun, he fell right over.

Unless you become as little children, there's no way you will believe this crap.

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#3 2008-07-01 2:38 pm

ame
Human Pincushion
Registered: 2002-04-04
Posts: 3474

Re: Im regrettin my update to CS3

Nothing else strange, and I have tried saving it as PSDs EPSs JPGS, everything adn it happens to each one.

It just started happening last week, suddenly out of nowhere.


bullsmurf! I can't hear you. Sound off like you got a  pair.

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#4 2008-07-01 2:43 pm

Colonel Panic
You need to restart
From: The bowels of code
Registered: 2003-10-12
Posts: 533

Re: Im regrettin my update to CS3

Clear caches, delete plist?


Have you tried repairing permissions?

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#5 2008-07-01 3:02 pm

ame
Human Pincushion
Registered: 2002-04-04
Posts: 3474

Re: Im regrettin my update to CS3

Which Plist? Where do I clear caches?


bullsmurf! I can't hear you. Sound off like you got a  pair.

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#6 2008-07-01 3:09 pm

Colonel Panic
You need to restart
From: The bowels of code
Registered: 2003-10-12
Posts: 533

Re: Im regrettin my update to CS3

I run yasu and clear my caches every time Photoshop slows down/acts weird.
User/library/preferences/com.adobe.photoshop.plist
If that didn't fix it for me I'd reinstall (don't forget to deactivate)


Have you tried repairing permissions?

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#7 2008-07-01 3:17 pm

ame
Human Pincushion
Registered: 2002-04-04
Posts: 3474

Re: Im regrettin my update to CS3

Ok I deleted the PLIST and Ill see what happens.


bullsmurf! I can't hear you. Sound off like you got a  pair.

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#8 2008-07-01 3:48 pm

pottymouth
Uncreative
Moderator
From: JP, MA
Registered: 2002-02-06
Posts: 17403
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Re: Im regrettin my update to CS3

Are you saving them to the internal drive? Can we rule a bad hard drive as the culprit?

Honestly, I've given up on TIFs. The cool kids just stay PSD all the way.

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#9 2008-07-01 6:58 pm

Graphic Autist
Scumdog of the Universe
From: Antarctica
Registered: 2003-06-08
Posts: 1002
Website

Re: Im regrettin my update to CS3

Evidently Leopard had a Photoshop (and Illustrator) corruption issue when you save to a server. The OS X 10.5.4 update has supposedly fixed this.


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#10 2008-07-01 8:31 pm

Ralph the Dog
Member
Registered: 2001-12-22
Posts: 447
Website

Re: Im regrettin my update to CS3

Try opening the file with Graphic Converter and then copy and paste back to PS.

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#11 2008-07-02 12:01 pm

Antonio
Now with more cowbell!
From: San Francisco, CA
Registered: 2007-01-16
Posts: 689
Website

Re: Im regrettin my update to CS3

Graphic Autist wrote:

Evidently Leopard had a Photoshop (and Illustrator) corruption issue when you save to a server. The OS X 10.5.4 update has supposedly fixed this.

Ah, that's why I'm scratching my head.
I'm also using CS3, but have no clue what's going on here.
I stuck with 10.4.11. This is reason no.547 why I'm glad I did.

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#12 2008-07-02 6:35 pm

Graphic Autist
Scumdog of the Universe
From: Antarctica
Registered: 2003-06-08
Posts: 1002
Website

Re: Im regrettin my update to CS3

Antonio wrote:

Ah, that's why I'm scratching my head.
I'm also using CS3, but have no clue what's going on here.
I stuck with 10.4.11. This is reason no.547 why I'm glad I did.

Nothing wrong with Tiger. It's solid.


Mac Pro 2.66 ghz Quad Core - 9 GB RAM - Mac OS X 10.6.1 & 10.5.8
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#13 2008-07-02 8:26 pm

macforme
The Terror of Zombies Far & Wide
From: Malton, Zombie Central
Registered: 2001-08-04
Posts: 362

Re: Im regrettin my update to CS3

I've been on CS3 at work since it came out, I use .tifs all the time, and I've never had that error. I'm running a dualie 2GH G5 with 10.4.11. You may need to pick up a copy of Tech Tool Pro and check out your system. I would guess you're having some hard drive issues, Tech Tool Pro should make it right as rain.

My IT guy found some bad sectors on my HD among other things, and TTP fixed everything up, and my system is more responsive now.


"You are coming to a sad realization, cancel or allow?"
...sigh.. "Allow."

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#14 2008-07-02 10:05 pm

Graphic Autist
Scumdog of the Universe
From: Antarctica
Registered: 2003-06-08
Posts: 1002
Website

Re: Im regrettin my update to CS3

macforme wrote:

I've been on CS3 at work since it came out, I use .tifs all the time, and I've never had that error. I'm running a dualie 2GH G5 with 10.4.11. You may need to pick up a copy of Tech Tool Pro and check out your system. I would guess you're having some hard drive issues, Tech Tool Pro should make it right as rain.

My IT guy found some bad sectors on my HD among other things, and TTP fixed everything up, and my system is more responsive now.

The OP never stated what OS they use. If it's Tiger, I'm stumped. If it's Leopard, it could be the culprit.


Mac Pro 2.66 ghz Quad Core - 9 GB RAM - Mac OS X 10.6.1 & 10.5.8
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#15 2008-07-07 4:48 pm

ame
Human Pincushion
Registered: 2002-04-04
Posts: 3474

Re: Im regrettin my update to CS3

Leopard. 10.5.3 currently.  At home I am on Tiger, and no problems.


And Pottymouth:
I can't use PSDs unless I save a .Tif after it's all made. Most of our printers want .TIF layered files. Which is lame but whatever.


bullsmurf! I can't hear you. Sound off like you got a  pair.

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#16 2008-07-07 5:02 pm

danielb0101
Member
Registered: 2001-09-29
Posts: 2207

Re: Im regrettin my update to CS3

ame wrote:

Leopard. 10.5.3 currently.  At home I am on Tiger, and no problems.


And Pottymouth:
I can't use PSDs unless I save a .Tif after it's all made. Most of our printers want .TIF layered files. Which is lame but whatever.

Are you saving to a server? If so upgrade to 10.5.4 now.

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#17 2008-07-07 7:25 pm

Graphic Autist
Scumdog of the Universe
From: Antarctica
Registered: 2003-06-08
Posts: 1002
Website

Re: Im regrettin my update to CS3

I can vouch for not wanting PSD files. We use Rampage as our RIP at work and it just spits them back. I WISH we could use PSDs...then I wouldn't need to resave them as TIFFs and update them.


Mac Pro 2.66 ghz Quad Core - 9 GB RAM - Mac OS X 10.6.1 & 10.5.8
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#18 2008-07-08 8:38 am

pottymouth
Uncreative
Moderator
From: JP, MA
Registered: 2002-02-06
Posts: 17403
Website

Re: Im regrettin my update to CS3

Eh? No PSDs? Why would a printer even care? Are you submitting application files instead of PDFs?

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#19 2008-07-08 9:18 am

Graphic Autist
Scumdog of the Universe
From: Antarctica
Registered: 2003-06-08
Posts: 1002
Website

Re: Im regrettin my update to CS3

pottymouth wrote:

Eh? No PSDs? Why would a printer even care? Are you submitting application files instead of PDFs?

Most people don't know how to make a press-ready PDF to save their life.


Mac Pro 2.66 ghz Quad Core - 9 GB RAM - Mac OS X 10.6.1 & 10.5.8
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#20 2008-07-08 11:24 am

sturner
Royal High Poobah
Moderator
From: Carrollton, TX USA
Registered: 2000-01-31
Posts: 13702

Re: Im regrettin my update to CS3

I do. But then I'm not most people.


I'm not dead yet.
There are 3 types of people, those who can count and those who can't.
"There are few things graven in stone, excepting your date of death."

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#21 2008-07-08 1:40 pm

Mr. Happypants
Member
Registered: 2001-11-14
Posts: 1318

Re: Im regrettin my update to CS3

We're in the process of "training" clients to get on board with PDFs tailored to our workflow. God help me, time to buy stock in beer & liquor.

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#22 2008-07-08 4:11 pm

sturner
Royal High Poobah
Moderator
From: Carrollton, TX USA
Registered: 2000-01-31
Posts: 13702

Re: Im regrettin my update to CS3

That's why they call you Mr. Happypants. Isn't that why you get paid the big bucks?
lol


I'm not dead yet.
There are 3 types of people, those who can count and those who can't.
"There are few things graven in stone, excepting your date of death."

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#23 2008-07-08 7:48 pm

Daniel
[dp] design#
From: Melbourne, FL
Registered: 2000-11-21
Posts: 9685
Website

Re: Im regrettin my update to CS3

sturner wrote:

I do. But then I'm not most people.

I didn't realize it was that difficult.

Then again, every time I send a press-ready PDF to Kinko's and they make me re-do it because they can't figure out how to use it, I die a little inside.


Airman Dan
Private Pilot, Instrument Airplane Single-Engine Land
http://homepage.mac.com/dp.design/.Pictures/atat/AtAT-Banner.jpg

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#24 2008-07-08 7:57 pm

pottymouth
Uncreative
Moderator
From: JP, MA
Registered: 2002-02-06
Posts: 17403
Website

Re: Im regrettin my update to CS3

Daniel wrote:

sturner wrote:

I do. But then I'm not most people.

I didn't realize it was that difficult.

Me neither. confused

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#25 2008-07-08 10:04 pm

Graphic Autist
Scumdog of the Universe
From: Antarctica
Registered: 2003-06-08
Posts: 1002
Website

Re: Im regrettin my update to CS3

pottymouth wrote:

Daniel wrote:

sturner wrote:

I do. But then I'm not most people.

I didn't realize it was that difficult.

Me neither. confused

Have you ever WORKED at a print shop?

The customers are smurfing idiots 75% of the time.

I don't blame anyone for requesting the native files they were created in. You can't trust the designers to do what you need to give them what they WANT when you get a PDF.

Last edited by Graphic Autist (2008-07-08 10:05 pm)


Mac Pro 2.66 ghz Quad Core - 9 GB RAM - Mac OS X 10.6.1 & 10.5.8
MacBook Pro 2.4 ghz Intel Core 2 Duo - 4 GB RAM - Mac OS X 10.6.1
G4 MDD Dual 1.25 ghz - 2 GB RAM - Mac OS X 10.5.8

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