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#1 2008-10-10 3:35 am

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Entourage looking odd

Hi

We are using Entourage to connect to an Exchange server and sometimes, whether on launching or selecting an e-mail, Entourage seems to go mad, displaying the e-mail over the entire window, like this:

http://www.ulysses.cwc.net/entourage.jpg

Is this a network problem, an Entourage problem?   Can it be fixed?

Any ideas would be really helpful.   Cheers


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#2 2008-10-10 8:41 am

LukeLucas
has his head in a cannon
From: Montgomery, AL, USA
Registered: 2002-08-28
Posts: 3233
Website

Re: Entourage looking odd

what version of entourage is that?


suck it, trebek.

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#3 2008-10-10 9:23 am

Nefarious
Tuning Fork
Moderator
From: 45°22"N 84°57"W
Registered: 2002-09-30
Posts: 7998

Re: Entourage looking odd

You could, in theory,

1. quit Entourage
2. Backup all of these:  Identities folder, any plist files, and Entourage itself.         Delete Entourage and the plist files.  Do not delete the Identities folder.
3. Reinstall Entourage.

Or, it might be just that a simple deletion of any Entourage plist file would be enough.   Of course, quit Entourage before messing with the plist file.

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#4 2008-10-10 11:09 am

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Entourage looking odd

Thanks.   It's 2004.   I've rebuilt the the database and verified it as ok.   If Entourage shows this 'error' it is restarted and all is fine (hence my thinking it was network/exchange related).


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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