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#1 2005-03-12 6:10 pm
- shoeman
- when did this happen?

- From: somewhere new
- Registered: 2002-02-04
- Posts: 7372
iPod keeps freezing
so, I plug my ipod into my computer and it happily begins to update the new songs from off of iTunes.
All goes well until my iPod freezes half way through updating which naturally causes iTunes to freeze up as well. Alright. Fine. So I take my 3rd gen iPod off its dock, restart it and connect it back to my computer.
iTunes freezes up and so does my iPod.
Alright.
Fine.
I'll just restore it.
I unfreeze my iPod and place it back onto the dock and open up software updater to restore. My iPod freezes. I unfreeze it and try it again. Success! it starts restoring. And then my iPod freezes half way through.
About 20 minutes later of fussing around, I successful restore it without it crashing. The software installs perfectly, iTunes launches automatically and a rainbow appears on the horizon.
and then it crashes while updating my songs. smurf smurf smurf.
Any questions, comments, concerns, threats against my family?
Last edited by shoeman (2005-03-12 6:12 pm)
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#2 2005-03-12 6:11 pm
- shoeman
- when did this happen?

- From: somewhere new
- Registered: 2002-02-04
- Posts: 7372
Re: iPod keeps freezing
(oh, and resetting your iPod by holding down Play/Pause and menu while it still sits in the dock causes a happy Kernel Panic. Or at least that's what happens to me)
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#3 2005-03-14 2:37 am
- TheConfuzed1
- Faking Sanity

- Registered: 2000-04-19
- Posts: 20194
Re: iPod keeps freezing
Wow... I have reset my iPod in the dock without any problems at all. I can't say that I have an answer for you, but I have a thought...
Maybe your iPod's hard drive has become corrupted? Have you tried reformatting it? Of course, if you do this, you'll want to make sure that first you have a back-up of your music.
Good luck.
The storm starts when the drops start dropping. When the drops stop dropping, the storm starts stopping.
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#4 2005-03-14 9:41 am
Re: iPod keeps freezing
TheConfuzed1 wrote:
Wow... I have reset my iPod in the dock without any problems at all. I can't say that I have an answer for you, but I have a thought...
Maybe your iPod's hard drive has become corrupted? Have you tried reformatting it? Of course, if you do this, you'll want to make sure that first you have a back-up of your music.
Good luck.
He said he restored it. 
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#5 2005-03-14 7:26 pm
- shoeman
- when did this happen?

- From: somewhere new
- Registered: 2002-02-04
- Posts: 7372
Re: iPod keeps freezing
I restored it with disk utility as well.
But now it's completely dead. It won't turn on, and my computer won't even recognize it. It looks like a sad end for my iPod.
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#6 2005-03-15 11:13 pm
- JackSkellington
- Member

- From: Gotham City
- Registered: 2002-07-05
- Posts: 641
Re: iPod keeps freezing
Mine just did the same thing. No reformating, no software restore seems to do anything. It just locks up my system and I have to force restart. This is a Loaner till my replacement comes in so I am not too worried but it means 5 to 10 days wait.
Who knows what evil lurks in the hearts of men? The Shadow Knows!
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#7 2005-03-16 12:41 am
Re: iPod keeps freezing
Wipe the drive completely. I suspect you have some residual data causing corruption or some bad blocks. Use 'Disk Utility' to erase the drive. Be sure and use the options to write zeros to every sector of the drive. Then do a normal iPod restore.
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#8 2005-03-16 3:23 am
- TheConfuzed1
- Faking Sanity

- Registered: 2000-04-19
- Posts: 20194
Re: iPod keeps freezing
justine wrote:
TheConfuzed1 wrote:
Wow... I have reset my iPod in the dock without any problems at all. I can't say that I have an answer for you, but I have a thought...
Maybe your iPod's hard drive has become corrupted? Have you tried reformatting it? Of course, if you do this, you'll want to make sure that first you have a back-up of your music.
Good luck.He said he restored it.
I meant what Kirk said. Only he said it more eloquently than I. 
The storm starts when the drops start dropping. When the drops stop dropping, the storm starts stopping.
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#9 2005-03-17 10:52 am
- knobtwirler
- Anthropocentric Temporal Chauvinist

- From: NYC
- Registered: 2003-07-28
- Posts: 3266
Re: iPod keeps freezing
Sounds very similar to mine when the HD was no longer functional and iTunes froze while updating. TTP4 showed over 300 bad blocks just on the very front of the drive and that took 6 hours to evaluate. I sent mine back for warranty repair and they sent me a new one. My Gen 3 whose drive died is still dead though since I don't feel like spending the $200 or so to fix it with a new drive.
If you look around the table and can't tell who the sucker is, it's you.
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#10 2005-03-17 9:23 pm
- TheConfuzed1
- Faking Sanity

- Registered: 2000-04-19
- Posts: 20194
Re: iPod keeps freezing
If someone posts an answer in here, will shoeman ever know?
Last edited by TheConfuzed1 (2005-03-17 9:23 pm)
The storm starts when the drops start dropping. When the drops stop dropping, the storm starts stopping.
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#11 2005-03-17 11:58 pm
- JackSkellington
- Member

- From: Gotham City
- Registered: 2002-07-05
- Posts: 641
Re: iPod keeps freezing
I been struggling with this loaner for a few days now and with no success. It does the same thing-freezes up when attempting to download music. I tried reseting it to zeros which helped marginally. I can install the iPod software and a few songs before it dies.
Apple care said it sounds either like a dead iPod or a bad firewire cable. I have two cables and each give the same reaction. Dragging a standard file into the ipod to test if it is just something to do with iTunes gets the same results; Freeze.
Techs at the Apple store said it was fine but I can install the software on it too and it lasts long enough for that.
Hard to say what it is other than a bad iPod. It also makes a loud whine (loader than usual pods) when spinning up, so I suspect a bad drive. Thank goodness this is a loaner.
Who knows what evil lurks in the hearts of men? The Shadow Knows!
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#12 2005-03-18 12:07 am
Re: iPod keeps freezing
There's one last thing to try before declaring it bad. Clean the contacts on the iPod. Use Q-tips dipped in isopropyl alcohol to wipe any crud off the gold plated terminations. Try to connect it up one more time.
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#13 2005-03-18 1:29 am
- TheConfuzed1
- Faking Sanity

- Registered: 2000-04-19
- Posts: 20194
Re: iPod keeps freezing
Could the problem be with the computer?
The storm starts when the drops start dropping. When the drops stop dropping, the storm starts stopping.
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#14 2005-03-18 12:26 pm
- JackSkellington
- Member

- From: Gotham City
- Registered: 2002-07-05
- Posts: 641
Re: iPod keeps freezing
No the Computer is fine. Did a check on the whole system and everything is working well.
My music files is on an extranal firewire drive and I tested that by draging a 1 gig file off (Read) and copying it to my towers drive. This worked with no problems and reversing (Write) it showed no issues either. Swiching around connections to other firewire ports had the same issue with the iPod.
So, it's the iPod or the cables.
Who knows what evil lurks in the hearts of men? The Shadow Knows!
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#15 2005-03-19 2:32 am
- knobtwirler
- Anthropocentric Temporal Chauvinist

- From: NYC
- Registered: 2003-07-28
- Posts: 3266
Re: iPod keeps freezing
See if a surface scan shows you bad blocks. I suspect the drive just won't write to some parts. If you use something like TTP to scan the drive you will know immediately whether it is the drive or not. However, if it is the drive, immediately could take forever if you actually have a bad drive and want the whole thing scanned.
If you look around the table and can't tell who the sucker is, it's you.
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#16 2005-03-19 11:41 am
- JackSkellington
- Member

- From: Gotham City
- Registered: 2002-07-05
- Posts: 641
Re: iPod keeps freezing
As an aside- Dicks Smith's make-up from the Exorcist? Just commenting on your avatar.
I tried running disc warrior over it and doing I didn't do a surface scan. Frankly it would take forever and this is still only a loaner. It just bugs me is all.
Who knows what evil lurks in the hearts of men? The Shadow Knows!
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#17 2005-03-20 12:31 am
- knobtwirler
- Anthropocentric Temporal Chauvinist

- From: NYC
- Registered: 2003-07-28
- Posts: 3266
Re: iPod keeps freezing
Yeah I guess our avatars make a good match.
If you look around the table and can't tell who the sucker is, it's you.
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#18 2005-03-27 12:44 am
- JackSkellington
- Member

- From: Gotham City
- Registered: 2002-07-05
- Posts: 641
Re: iPod keeps freezing
Threads not dead sad to say.
I got my replacment iPod and the same damn thing happens. IPod freezes during download.
Tried three different firewire cables and a usb 2 cable-same results.
Tried it on both my Macs, tower and Powerbook-same results.
I even did a archive install on my tower and yeah, same results.
Spoke with a tech at Apple and we removed the iPod extenstions plus the latest os X update and reinstalled-nothing.
Now in most cases the iPod won't even show up on the desktop to be mounted. Can't even run a utility on it.
Something is seriously hosing my iPod and I can;t figure out what and neither can Apple.
This sucks.
Who knows what evil lurks in the hearts of men? The Shadow Knows!
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#19 2005-03-27 7:25 am
- knobtwirler
- Anthropocentric Temporal Chauvinist

- From: NYC
- Registered: 2003-07-28
- Posts: 3266
Re: iPod keeps freezing
That sounds insane. So do all of your computers have all the same installations on them? Do you have a free partition to boot a clean install and then try?
If you look around the table and can't tell who the sucker is, it's you.
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#20 2005-03-27 2:37 pm
- JackSkellington
- Member

- From: Gotham City
- Registered: 2002-07-05
- Posts: 641
Re: iPod keeps freezing
Both Tower and Powerbook are running the latest versions of Panther. Again, nothing bothered my previous iPod with these versions.
I don't have a free partition to install Panther on that would be able to boot. My other drive is a firewire drive.
And yes it is freaking insane. I installed about a gig worth of music on my power book to try and get the iPod to load from that seperate from my tower's system and yes, you guessed it-froze up.
The real test is that if locks up just moving a file to the iPod. So it's not the music as it is the read/writing to the iPod. Again, all cables have been checked and swapped. The odds that they are all bad are low. I tried other firewire ports so that is not it. Besides I can move files back and forth between my internal & external drives with no trouble.
The most tinkering I done was on the tower as per Apple's instructions but the Powerbook wasn't touched. Not to mention with a fresh install on the tower, I should have a clean OS to work with.
frankly, I am getting to the point I will have to wait to Tiger to (hopefully) get this straightened out. Or i pitch the iPod into the East River.
Who knows what evil lurks in the hearts of men? The Shadow Knows!
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#21 2005-03-30 11:33 am
- sethmachine1
- Member
- From: New York Underground
- Registered: 2004-10-20
- Posts: 46
- Website
Re: iPod keeps freezing
Oh thank goodness I am not alone on this!! I have had this problem for a while I kept searching posts for solutions.
I have a 3rd Gen 15 giger that I have to constantly do a full restore on everytime I want to update my tunes.
I changed firewire cables and updated softwares and reformated over and over with that spining beach ball of frozen death always coming back half way down my songlist as its being updated?
I am happy to see that its not just me, but it still kinda sucks.
You are my only hope.
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#23 2005-03-30 6:04 pm
- JackSkellington
- Member

- From: Gotham City
- Registered: 2002-07-05
- Posts: 641
Re: iPod keeps freezing
Did that. Nothing.
I did happen to notice that on both my Powerbook and Tower that in the extensions window in system profile the drivers for the ipod are not "loaded" but they are verified as being from Apple.
Almost sound like and old OS9 extension conflict. Except their is no way to turn them on or off. At least that I am aware of.
Who knows what evil lurks in the hearts of men? The Shadow Knows!
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#24 2005-03-31 10:42 pm
- JackSkellington
- Member

- From: Gotham City
- Registered: 2002-07-05
- Posts: 641
Re: iPod keeps freezing
Good news! Well, for me at least. brought my pod in and the tech was too busy to look at it so he just gave me a new one.
Works perfectly.
So all that crazyness and checking cables and installing and uninstalling iTunes, iPod extensions, updates, archive install of the OS...
No, just two bad iPods in a row.
It's kinda funny, you buy a new device and a extended warranty and something happens and you get a rebuilt device back. Well at least it;s in good shape (not as good as my old one- a couple swirls/scratches on the back) though it works perfectly.
One last rant. My 3rd gen ipod was bought at Chump USA. Bought an extended warranty. Had a problem and they initally tried to weasel out of it but eventuall honored the repair/replacement. But told me that was it, my warranty was void after the replacement.
Man they suck.
Last edited by JackSkellington (2005-03-31 10:42 pm)
Who knows what evil lurks in the hearts of men? The Shadow Knows!
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#25 2005-04-02 2:10 pm
- jeffreypan
- Member
- From: stamford, ct, usa
- Registered: 2000-06-08
- Posts: 97
Re: iPod keeps freezing
Hey Jack,
Thank goodness I found your post. I've been having this problem with my iPod 4g from the beginning and it is driving me insane. I sent my iPod in and apple did a "super restore" for me (whatever that means), but it's crashing more than ever. I'm suspecting this is a hardware problem, but I'm writing zeros to the disk right now to double-check. How did you get a new iPod? Do you think I could refer your case too?
Jeff
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