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#1 2008-06-11 11:10 am

Some1
The flying moleman.
From: Montral
Registered: 2003-05-17
Posts: 2700

Microsoft comes clean about RRODs

http://www.megagames.com/news/html/cons … rate.shtml

And I find this out the day after I bought an Xbox 360.
Here's to hoping that my version doesn't have this problem.

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#2 2008-06-11 1:39 pm

elpato84
is Heavy Weapons Guy
From: red team
Registered: 2002-05-25
Posts: 3307

Re: Microsoft comes clean about RRODs

I never thought Microsoft would stoop to lowering quality for the sake of saving money.


"I personally think that with the budget they've planned, Halo [the movie] will be a failure. I think Halo will not make the money back in the end."
-Uwe Boll (made the films: Alone in the Dark, House of the Dead, Bloodrayne, Far Cry, Postal)

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#3 2008-06-11 3:04 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

An MS-designed PCB...

::shudders::


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#4 2008-06-11 3:41 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

Some1 wrote:

http://www.megagames.com/news/html/console/thereasonbehindxbox360exceptionalfailurerate.shtml

And I find this out the day after I bought an Xbox 360.
Here's to hoping that my version doesn't have this problem.

Doubtful. This seems likely to be the reason Xenos is still at 90nm. The rumored August 'Jasper' mobo will be the one with the redesigned 65nm Xenos.

Meanwhile, at least the heatsinks have been improved. Enjoy the 3 year warranty; in 3 years the price of a reliable replacement should be low, with the '720' in the offing or already on sale.

I'm hoping I have time to increase the airflow in mine meanwhile. Summer here is hot.


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#5 2008-06-11 5:20 pm

NightCougar_37
For Gallia!!
From: The back of my Twilight Drake
Registered: 2001-07-22
Posts: 9140

Re: Microsoft comes clean about RRODs

Ya I bought a 733 knowing it was one lot before the new model. But it has held up fine so far. I keep it in cool spots and don't use it nonstop. I do think about doing a fan replacement but then I remember the years I got left on warranty and I quickly forget about it.


http://www.xboxlc.com/cards/sig/blueice/NC37.jpg

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#6 2008-06-11 7:56 pm

Random User
One of those Internet guys
From: Houston, TX
Registered: 2002-06-17
Posts: 1151

Re: Microsoft comes clean about RRODs

The RROD is the main reason I haven't bought a 360. And I don't foresee that changing any time soon.


"Blu-ray is just a bag of hurt." - Steve Jobs

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#7 2008-06-12 10:57 am

Earendil the Mariner
Mahjong owns my soul
From: Minnesota
Registered: 2001-05-17
Posts: 4540

Re: Microsoft comes clean about RRODs

Mine is working just fine ~7 months after purchase, but I keep it in an abnormally cool area of the house and have been using it mostly for watching movies lately.


http://www.xboxlc.com/cards/sig/simplegreen/Nellisoft.jpg

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#8 2008-06-12 11:18 am

Booksley
Zombie Genocidest
From: Toronto, Ontario
Registered: 2001-02-16
Posts: 5037

Re: Microsoft comes clean about RRODs

I abuse my Xbox 360 like any of my other consoles. If it breaks, the 3 year warranty covers it. I don't see any problem with this at all

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#9 2008-06-12 7:47 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

Well, with mine, it broke (just after the new 3 year warranty was announced) and got fixed. Then it broke again and didn't come back until after H3 launched whaa and, since it had already been fixed once, I was told it was warranted for one year after the manu date of the returned unit... it was therefore recommended that I buy the extended warranty before that was up. That was up end of April, so no more free repairs for me.

Dont'cha love fine print? hmm


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#10 2008-06-12 10:56 pm

Mr. T
Best of both worlds
From: omnipresent
Registered: 2002-04-02
Posts: 4224

Re: Microsoft comes clean about RRODs


while (1) {fork();}

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#11 2008-06-14 3:37 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

Mr. T wrote:

http://www.youtube.com/watch?v=caVhBCsZqr0&feature=related

http://www.youtube.com/watch?v=v70WHi5Jt9A

I like the first one better.

Then here's one for your cool-runnin' 8800 back atcha...

You can fry an egg on a GPU
Video proof inside    Saturday, 31 May 2008, 3:51 PM

HOW MANY GRAPHICS cards does it take to fry an egg?

One, at least according to this YouTube video.

Sent in by an anonymous troublemaker, it has a few flaws, enough so that you shouldn't take it literally, but it still is pretty humorous.

In any case, it is worth a look and a laugh, especially if you have tried to cool a modern gaming PC lately. µ

http://www.theinquirer.net/gb/inquirer/ … ry-egg-gpu

http://www.youtube.com/watch?v=IDoOV0FFPvA

tongue


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#12 2008-06-14 5:02 pm

Mr. T
Best of both worlds
From: omnipresent
Registered: 2002-04-02
Posts: 4224

Re: Microsoft comes clean about RRODs

eek

That is a 9800 GX2, but nevertheless my card is quite hot indeed.  Adding insult to injury, there was initially a bug in the 8800GT's BIOS where the fan would not speed up as the card got hot -- and believe me, it got hot.  After playing Crysis for 10 minutes, I touched the heatsink and almost burnt my finger.  For shiz, that should've been a double-slot card.


while (1) {fork();}

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#13 2008-06-16 2:05 am

Some1
The flying moleman.
From: Montral
Registered: 2003-05-17
Posts: 2700

Re: Microsoft comes clean about RRODs

I hear that even though you're not covered if you don't get RROD'd and something else breaks after 1 year, it's possible to force the console to RROD and make it seem like it died of natural causes.

Something along the lines of running it while covered in towels.

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#14 2008-06-24 7:58 am

nayrk
User Error
From: Outland
Registered: 2004-05-01
Posts: 769

Re: Microsoft comes clean about RRODs

While expensive, I just rent an Xbox 360 whenever there is a new game I want to play that I can't get for my Wii or PS3.

oh and by "rent" i mean abuse the WalMart 90 day return policy.

Just make sure you keep all the packaging, and re-set the consoles memory.

mwahahahaha

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#15 2008-06-24 12:05 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

Mr. T wrote:

eek

That is a 9800 GX2, but nevertheless my card is quite hot indeed.  Adding insult to injury, there was initially a bug in the 8800GT's BIOS where the fan would not speed up as the card got hot -- and believe me, it got hot.  After playing Crysis for 10 minutes, I touched the heatsink and almost burnt my finger.  For shiz, that should've been a double-slot card.

I've noticed early reviews of the HD 4850 note very high temps even at idle... since it looks like re/e-tailers threw it out a week before the scheduled launch date, and there is now a hotfix for the 4xx0s, I suspect the latter corrects the temp-sensed fan speed adjustment early drivers seem not have had baked into them. Just a guess, but the fans have been noted to not change speed much except on boot.


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#16 2008-06-24 3:27 pm

NightCougar_37
For Gallia!!
From: The back of my Twilight Drake
Registered: 2001-07-22
Posts: 9140

Re: Microsoft comes clean about RRODs

nayrk wrote:

While expensive, I just rent an Xbox 360 whenever there is a new game I want to play that I can't get for my Wii or PS3.

oh and by "rent" i mean abuse the WalMart 90 day return policy.

Just make sure you keep all the packaging, and re-set the consoles memory.

mwahahahaha

You are the bane of the returns department...


http://www.xboxlc.com/cards/sig/blueice/NC37.jpg

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#17 2008-06-26 1:29 pm

nayrk
User Error
From: Outland
Registered: 2004-05-01
Posts: 769

Re: Microsoft comes clean about RRODs

NightCougar_37 wrote:

nayrk wrote:

While expensive, I just rent an Xbox 360 whenever there is a new game I want to play that I can't get for my Wii or PS3.

oh and by "rent" i mean abuse the WalMart 90 day return policy.

Just make sure you keep all the packaging, and re-set the consoles memory.

mwahahahaha

You are the bane of the returns department...

So far I've only done it once. I consider it fair, after all if they would pay me more money I would be able to afford to keep it. /lame excuse.

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#18 2008-09-08 12:53 am

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

Xbox 360 RROD Explained [September 07, 2008, 1:16 pm ET]
Xbox 360 defects: an inside history of Microsoft’s video game console woes on VentureBeat is an extremely in-depth article by Dean Takahashi looking at the hardware problems on the Xbox 360 that result in the notorious "red ring of death." The article offers a pretty scathing look at Microsoft's approach to the situation, saying they were well aware of hardware issues before launch, but were too intent on beating the competition to the market to address them properly, instead counting on their ability to improve upon the design as they went along, but failing to allocate enough resources to properly do this. This prompts a quote from an anonymous veteran manufacturing executive saying: “Fundamentally, their thinking shows that they are a software company at heart. They put something out and figure they can fix it with the next patch or come up with a bug fix." The article talks about the extent of these hardware problems, and Microsoft's extreme resistance to admitting to the problem, and even now Takahashi says he contacted MS for comment on 35 specific points from the article, and received a statement in reply saying: "This topic has already been covered extensively in the media. This new story repeats old information, and contains rumors and innuendo from anonymous sources, attempting to create a new sensational angle, and is highly irresponsible." Thanks Mike Martinez and Gizmodo.

Right... Dean's moved on from the San Jose Mercury News, but he's still the unaffiliated go-to guy on matters XBox. He literally wrote the book[s] on the first two.

http://www.bluesnews.com/cgi-bin/board. … adid=91144


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#19 2008-09-16 4:42 am

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

Microsoft fires game test contractor who talked to VentureBeat

Robert Delaware was the only named Microsoft worker (a contract employee) who talked — without permission — to VentureBeat for our story last week on the Xbox 360 defects.

Microsoft had him fired on Wednesday. Delaware worked as a game tester at Microsoft but was employed by the temp agency Excell Data. He reported directly to a Microsoft manager, who told him he was being let go because of the VentureBeat article.

Delaware, a 29-year-old Seattle resident, expects to face civil charges from his former employer VMC (which tests games for Microsoft) and Microsoft as well. He will likely have to hire a lawyer. Microsoft spokesman David Dennis said the company does not talk about personnel issues.

“I don’t regret it,” he said in a phone call on Thursday. “I’ll fight it. If they want to come after me, bring it on.”
...

But this kind of witch hunt mentality is wrong-headed. People like Delaware are more useful hunting down bugs and fixing problems. I think the company really should apply their energy in different directions, like making sure that consumers are treated right. The firing disappoints me, and I wish Delaware well.

http://venturebeat.com/2008/09/12/micro … nturebeat/


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#20 2008-09-16 9:34 am

LLEVIATHANN
Itch you can't scratch
From: 22 Acacia Avenue
Registered: 2001-03-14
Posts: 7158

Re: Microsoft comes clean about RRODs

I know Bat is on #3 but others are on #8 and a pair of 11s. eek
Makes me wonder how I got lucky with #2 still running ok and how much is due to environment. Mine is kept in the open in a nice cool basement. I know others lock'em up in entertainment cabinets with all the other heat producing components.


Let us be thankful for the fools; but for them the rest of us could not succeed. - Mark Twain

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#21 2008-09-16 12:25 pm

mrreet2001
Member
From: NW Ohio
Registered: 2005-05-25
Posts: 4334
Website

Re: Microsoft comes clean about RRODs

I have had RROD twice ... both times it came back to life with a restart.

Mine lives on it's side, on a sheet of glass, nothing but it's own wires within 2 inches, in a room with an ambient temp around 64 - 68 deg F. in low humidity.


oh I got it about 2 to 4 weeks after the release date so it's an original.


2.66Ghz QuadCore-Nehalem w/24"LED CD ---2.2Ghz BlackMB---15" 2.4Ghz MBP(work)
Dual 2.3Ghz G5 (4G Ram, 2x 250G HD)(10.5 server)--- 400Mhz G4 PM (10.4 Server)
1.5GHz Powerbook---1.6Ghz G5 iMac
"So he fels down in a poisoning gas."

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#22 2008-09-16 5:13 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

LLEVIATHANN wrote:

I know Bat is on #3 but others are on #8 and a pair of 11s. eek

Close. I've had 3 die, so I'm on #4.

I sure hope the Jasper board is in the newly price-dropped units, but I've heard nothing specific. Maybe they dropped prices a little ahead of Jasper.


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#23 2008-09-24 12:16 pm

IcarusFountain
Damned Portals!
Royal Wombat
From: Stuck in 1 Infinite Loop
Registered: 2003-12-27
Posts: 6253
Website

Re: Microsoft comes clean about RRODs

I got mine before they hit shelves, and I've never had to have it repaired.  Never cracked it open to improve it, either.  It sits horizontally on a coffee table, with the HD-DVD drive on top of it.  Its in a corner, and I try to keep the cables out of the way.  When I have it running (and the HD projector with it), the room its in gets really warm after about an hour of gaming (between 80-90 ºF, even when the house A/C is set for low-mid 70s).  It gets even warmer when the room is full of people playing Rock Band.

So while I sympathize with people who have had lots of RRoD issues, I can't help but wonder exactly how extensive the problem really is.  Anyone who's worked retail (or run a website/forum) knows that the angry are often the most vocal.  People who have had good experiences with their 360 are less likely to hop online and post to forums about how their console works exactly as expected, than disgruntled customers are to hop online and spew how much they hate the Xbox and MS and want their money back.  (not that they're out of line; I'd be pissed if that kind of investment got me a system that needs to be repaired/replaced 11 times).

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#24 2008-09-24 3:47 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

IcarusFountain wrote:

I got mine before they hit shelves, and I've never had to have it repaired. [..]

So while I sympathize with people who have had lots of RRoD issues, I can't help but wonder exactly how extensive the problem really is. [..]

You are a lucky guy, altho no one's said the failure rate to date is 100%. Up to 30% last summer, when

Microsoft replaced these machines for free under the warranty that it announced on July 5, 2007, for defective Xbox 360s exhibiting what it more politely called the “three flashing red lights.” That warranty program cost Microsoft up to $1.15 billion

Whatever the rate- and it's been dropping with each rev, minor or major- over a billion dollars worth. That's a lot of 360 repairs, and with partly-salvaged parts. That's an official figure, too, a one-time charge against profits on MS' balance sheet.


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#25 2008-09-24 4:00 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Microsoft comes clean about RRODs

Oh, and

IcarusFountain wrote:

It sits horizontally on a coffee table, with the HD-DVD drive on top of it.  Its in a corner, and I try to keep the cables out of the way.  When I have it running (and the HD projector with it

The 360's video subsystem lacks the UVD/UVD2 video processor on more recent ATi cards, so the CPUs run all three cores when decoding HD video. It's more CPU-intensive than any game... fortunately it's usually not the CPU that induces board failure, tho it can kick out a lot of heat. Still, it's not doing the Box any good- might want to limit that with your warranty nearing that 3-year-free mark.


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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