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#26 2008-12-01 6:08 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Apple Acknowledges Video Problems in New MacBooks

avkills wrote:

Vista runs fine at work on the MacPro with nVidia 8800; although I have not stressed it all too much.

-mark

I'd expect that; the G92s in well-cooled desktops will live a lot longer than the mobile chips. Meanwhile, there are better fans and other, more exotic cooling solutions available. It'd make sense to thin the profit margin a bit while the new line gets established and the chips improve. It has potential.


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#27 2008-12-01 6:24 pm

knobtwirler
Anthropocentric Temporal Chauvinist
From: NYC
Registered: 2003-07-28
Posts: 3242

Re: Apple Acknowledges Video Problems in New MacBooks

So, I just ordered a new MBPro, should be here in about a week. Is this primarily a gaming issue? This will become my main computer and audio on the go workhorse, but but no gaming.


If you look around the table and can't tell who the sucker is, it's you.

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#28 2008-12-01 6:35 pm

ScifiterX
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From: NW Palm Bay, Florida
Registered: 2000-02-10
Posts: 18088
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Re: Apple Acknowledges Video Problems in New MacBooks

I suspect this scenario plays into it a large degree. In deference to the profits they can get from gamers, graphics chip makers are pushing the display power as much as they can lately without a real focus on thermal & electrical efficiency. In a well ventilated tower they can get away with it but in something a bit more compact it has repercussions. Apple pushes thing a little further than most space wise and fan wise so they have more incidents but thing are far from limited to them.

Sound right Bat?

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#29 2008-12-01 6:51 pm

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Apple Acknowledges Video Problems in New MacBooks

knobtwirler wrote:

So, I just ordered a new MBPro, should be here in about a week. Is this primarily a gaming issue? This will become my main computer and audio on the go workhorse, but but no gaming.

Primarily gaming but not exclusively. The heavier the video workload, the greater the thermal stress. 3-D apps will definitely cause more than 2D/video playback, and switching in the 9600 will cause more. Remember even the desktop is 3D these days, as well as the iTunes Visualizer, tho those aren't terribly demanding.

The 9400 video is, like Intel's, integrated into the core logic chips (NV has been making those as well since '01). The aux 9600 is a bit separate but closely associated, electrically and physically on the board.


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#30 2008-12-01 7:06 pm

Bat
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Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Apple Acknowledges Video Problems in New MacBooks

Uh-oh.

Please note the last three characters, the "-B2" part, this means the Macbooks are using the B2 stepping of chips. The letter connotes a major revision, the number a minor stepping, counting from zero. Parts start out with 'first silicon' being labeled A0, then minor fixes make A1, A2... Ax. GPUs and chipsets are usually marketed by A1 or A2 silicon. Seeing a B probably means something went really pear-shaped, and as it could not be fixed with several minor changes, a ground-up rethink was needed. Seeing a Bx in the first version of a chipset on the market is a really, really bad sign. B2 means this is likely the sixth stepping of the chip, including some major redesign work.
..

A trip to Taiwanese mobo makers in September by The Inquirer answered that with a definitive 'not yet', but weeks later, we had the new Macbooks. Calls to mobo techies gave us the answer, confirmed by moles at Nvidia, they are seriously cherry-picking parts for Apple. Mobo makers are getting the high power-draw parts, Apple is getting the ones that meet spec. Barely.

This means that there are far more borderline chips out there than anyone feels comfortable with, but products must launch when products must launch. The black screens and lockups are caused because the GPU is overheating and crashing, something that is pretty obvious given the 20/20 hindsight of the chip's troubled gestation.

Is there hope? Sure. Several mobo makers all said they put out the bare minimum number of boards at launch, there are a total of five 9300 and just one 9400 SKUs at Newegg right now, but more were on the way. All said they would put out more models when the B3 stepping (Remember kiddies, that is the 4th rev of the Bx parts) comes out in January. Those will likely hit Macbooks about the same time... so in two months, this will be a non-issue.

Until then, you are looking at Nvidia admonishing you for doing such crazy things as using your notebook for running a game, or in general, 'customer use patterns' that cause their chips to cook. You would think they would engineer things right rather than blame customers, but hey, this is Nvidia.

Apple isn't at fault here, they are equally victimised by Nvidia's inability to get things right, but unfortunately the customer ire is aimed at Cupertino.

At least they are aware of the correct company to blame. µ

My bold. At least the scrolling problem should be easily fixable. I'd avoid this one until the B3 stepping.

http://www.theinquirer.net/gb/inquirer/ … g-macbooks


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#31 2008-12-01 10:19 pm

avkills
demyelinated brain matter
Registered: 2001-05-09
Posts: 7094

Re: Apple Acknowledges Video Problems in New MacBooks

Great, so we have the 1st problem of Apple shrinking the form factor further making cooling even harder, plus nVidia's total lack of quality control.  Excellent!

I think I'll wait for revision 3 before suggesting my company buys new laptops --- which could put a hamper on further progress; thanks a bunch guys! mad

-mark

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#32 2008-12-01 10:33 pm

Booksley
Zombie Genocidest
From: Toronto, Ontario
Registered: 2001-02-16
Posts: 5037

Re: Apple Acknowledges Video Problems in New MacBooks

Another smashing success by Nvidia!

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#33 2008-12-03 12:37 am

wellfleation
High on Life
From: Metheun, Mass.
Registered: 2001-11-13
Posts: 8678

Re: Apple Acknowledges Video Problems in New MacBooks

avkills wrote:

Great, so we have the 1st problem of Apple shrinking the form factor further making cooling even harder, plus nVidia's total lack of quality control.  Excellent!

I think I'll wait for revision 3 before suggesting my company buys new laptops --- which could put a hamper on further progress; thanks a bunch guys! mad

-mark

Rule #1: Never buy a 1st generation Mac from Apple.

I learned this after having numerous hardware issues with my 1st gen 12" PowerBook. Luckily the Apple Store I deal with upgraded me to a brand new 2nd gen even though they didn't have to as my PowerBook was literally a couple of weeks from the year warranty expiring.

Rule #2: See rule number 1


FIGHThttp://img.photobucket.com/albums/v317/wellfleation/stern-h1_01.jpgPOWER

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#34 2008-12-03 7:25 am

ScifiterX
婚約中
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From: NW Palm Bay, Florida
Registered: 2000-02-10
Posts: 18088
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Re: Apple Acknowledges Video Problems in New MacBooks

wellfleation wrote:

Rule #1: Never buy a 1st generation product from anyone.

Rule #2: That goes double if it's from Apple.

Rule #3: See above rules.

Fixed it for you

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#35 2008-12-03 6:43 pm

wellfleation
High on Life
From: Metheun, Mass.
Registered: 2001-11-13
Posts: 8678

Re: Apple Acknowledges Video Problems in New MacBooks

Excellent


FIGHThttp://img.photobucket.com/albums/v317/wellfleation/stern-h1_01.jpgPOWER

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#36 2008-12-04 9:06 am

knobtwirler
Anthropocentric Temporal Chauvinist
From: NYC
Registered: 2003-07-28
Posts: 3242

Re: Apple Acknowledges Video Problems in New MacBooks

I agree with the first gen buying guide. Yet, I've been waiting for a year for this version of the laptops. I'll post anything remarkable about the way it behaves in the way I intend to use it.


If you look around the table and can't tell who the sucker is, it's you.

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#37 2008-12-04 11:37 am

General_K
Intentionally Left Blank
From: /home
Registered: 2004-11-18
Posts: 489

Re: Apple Acknowledges Video Problems in New MacBooks

You peeps use your 'Books for gaming? eek

Yeah, I know you can, but why? I'd rather not work the thing that hard. That's what I built a gaming rig for.

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#38 2008-12-04 11:40 am

ScifiterX
婚約中
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From: NW Palm Bay, Florida
Registered: 2000-02-10
Posts: 18088
Website

Re: Apple Acknowledges Video Problems in New MacBooks

General_K wrote:

You peeps use your 'Books for gaming? eek

Yeah, I know you can, but why? I'd rather not work the thing that hard. That's what I built a gaming rig for.

QIA

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#39 2008-12-04 11:45 am

General_K
Intentionally Left Blank
From: /home
Registered: 2004-11-18
Posts: 489

Re: Apple Acknowledges Video Problems in New MacBooks

ScifiterX wrote:

QIA

Huh? confused

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#40 2008-12-04 11:46 am

ScifiterX
婚約中
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From: NW Palm Bay, Florida
Registered: 2000-02-10
Posts: 18088
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Re: Apple Acknowledges Video Problems in New MacBooks

Quoted in agreement

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#41 2008-12-04 11:50 am

General_K
Intentionally Left Blank
From: /home
Registered: 2004-11-18
Posts: 489

Re: Apple Acknowledges Video Problems in New MacBooks

K, thanks.

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#42 2008-12-04 12:56 pm

dv
Negusa Negest
Moderator
From: Minneapolis, MN
Registered: 1999-08-30
Posts: 18092

Re: Apple Acknowledges Video Problems in New MacBooks

General_K wrote:

You peeps use your 'Books for gaming? eek

Yeah, I know you can, but why? I'd rather not work the thing that hard. That's what I built a gaming rig for.

Some people buy one computer and use it for everything.

Yeah, I don't get it either, but shrug


"Now commences the process of cutting off the head, which generally takes from an hour to an hour and a half by an expert workman with a sharp blade." -Reuben Delano, Wanderings and Adventures

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#43 2008-12-04 1:15 pm

Booksley
Zombie Genocidest
From: Toronto, Ontario
Registered: 2001-02-16
Posts: 5037

Re: Apple Acknowledges Video Problems in New MacBooks

General_K wrote:

You peeps use your 'Books for gaming? eek

Yeah, I know you can, but why? I'd rather not work the thing that hard. That's what I built a gaming rig for.

Why would you not want to use your computer to it's fullest capabilities?

As for me, it's basically because I don't want to purchase a desktop for mom's and dad's house.

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#44 2008-12-04 1:28 pm

ukimalefu
4 8 15 16 23 42
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From: time loop
Registered: 2002-09-09
Posts: 9352
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Re: Apple Acknowledges Video Problems in New MacBooks

I use my mini for gaming all the time. It may not be for the latest and greatest, but I have lots of fun with it. The new video chip in MacBooks would only make my gaming better (yeah, yeah. If it didn't burst into flames  wink  )

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#45 2008-12-04 2:01 pm

ScifiterX
婚約中
Moderator
From: NW Palm Bay, Florida
Registered: 2000-02-10
Posts: 18088
Website

Re: Apple Acknowledges Video Problems in New MacBooks

Indeed

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#46 2008-12-05 3:30 pm

avkills
demyelinated brain matter
Registered: 2001-05-09
Posts: 7094

Re: Apple Acknowledges Video Problems in New MacBooks

Maybe it is the latest in virtual reality and force feedback ... wink

-mark

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#47 2008-12-06 2:09 pm

General_K
Intentionally Left Blank
From: /home
Registered: 2004-11-18
Posts: 489

Re: Apple Acknowledges Video Problems in New MacBooks

avkills wrote:

Maybe it is the latest in virtual reality and force feedback ... wink

-mark

lol

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#48 2008-12-27 1:29 am

Bat
Flawless Cowboy
Royal Wombat
From: Björk, Björk
Registered: 2001-05-14
Posts: 28541

Re: Apple Acknowledges Video Problems in New MacBooks

Well... this is beyond sad.

IT LOOKS LIKE Nvidia finally has a solution to the defective chips fiasco that it keeps covering up. The short story according to documents seen by VR-Zone is to not buy them, just buy the newer ones.

No, really, we're not kidding. To quote some of the latest memo, ".....NVIDIA strongly recommends that customers transition to this latest revision of the NB8E-SET GPUs as soon as possible. These latest revision units utilize "Hitachi" underfill packaging material that improves product quality and enhances operating life by improved thermal cycling reliability." We know what you are thinking, there is no problem with the chips, they said so. Many times. With a straight face.

Then again, we did say we believed otherwise. And then Nvidia denied it. And so we printed copies of the technical docs on the problem that we saw, note the part about Hitachi underfill and the date. And once again Nvidia denied it. We publicly mocked them, and so Nvidia spun harder. Whee, look! The shreds of the company's credibility are twitching!

Now Nvidia is urging its partners to do what we said to do, not buy the defective parts, for the reasons we said. What a shock, it is almost like we understood what the problem was, even though they called everyone involved crazy. Luckily, Apple agrees with our version, read the knowledgebase neo-rant to see how that company feels. Sadly for Apple, it is not just confined to the old MacBooks, but the desktops as well, and likely continues into the shiny new unibody parts.

In the end, you can make up your own mind who to believe. From our point of view, this charade and cover-up has gone well past sad and on to pathetic. Nvidia needs to come clean on this, but is the company culturally capable of it? Sadly, no. Pathetic. µ

Nvidia recommends not buying its defective chips

Many links in article. If you enjoy reading long tech articles about underfill, bump materials, temperatures of glassification and so on, the latest, long article in a series is here, complete with electron micrographs:

Nvidia chips show underfill problems


If all economists were laid end to end, they would not reach a conclusion - George Bernard Shaw

"Fire up a colortini, sit back, relax, and watch the pictures, now, as they fly through the air."

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#49 2008-12-27 11:37 am

avkills
demyelinated brain matter
Registered: 2001-05-09
Posts: 7094

Re: Apple Acknowledges Video Problems in New MacBooks

Yup that does not look so good.  I'm been shying away from the notion of work getting new MacBook Pros for some of us because of this.

Hopefully the 8800s in the MacPros do not have this problem, but they probably do.

-mark

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#50 2008-12-30 2:56 am

tinoamor
Member
Registered: 2008-12-30
Posts: 1

Re: Apple Acknowledges Video Problems in New MacBooks

Mine fried today.  Wasn't gaming, just watching joost and youtube.  I believe de-soldering occured when the screen went blank and a thin line of snow was streaking across top of screen...

two questions:

1)  could hard drive de-soldered as well and can I retrieve data

and

2)  I have the applecare protection, will they replace?

I will call tomorrow or the next day if I have time, anyone have experience with getting the unit replaced?

Thanks to this Board and our Community

Tino

MacBook Pro Fall 2008 release, 15 inch

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