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#1 2009-10-02 12:28 am

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

AirPort - turns off by itself

Have only noticed this happening tonight, for the first time ever.

How to describe it: If AirPort is on, I'll have a regular, solid internet connection as usual. Then, over the next few minutes, I notice my connection getting slower and slower. Eventually, I'll check my gateway (router wireless and DSL are both good, so that's not the problem), and the connection slows to a crawl. At that point, I'll notice that AirPort is off (though I didn't turn it off).

Choosing the "Turn AirPort On" option doesn't work. The only way to get AirPort to "wake up again" is to restart.

Specs for my MacBook are in my sig.

Any ideas appreciated.


MacBook, 13", early 2008.

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#2 2009-10-02 7:07 am

mrreet2001
Member
From: NW Ohio
Registered: 2005-05-25
Posts: 4334
Website

Re: AirPort - turns off by itself

OS?


2.66Ghz QuadCore-Nehalem w/24"LED CD ---2.2Ghz BlackMB---15" 2.4Ghz MBP(work)
Dual 2.3Ghz G5 (4G Ram, 2x 250G HD)(10.5 server)--- 400Mhz G4 PM (10.4 Server)
1.5GHz Powerbook---1.6Ghz G5 iMac
"So he fels down in a poisoning gas."

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#3 2009-10-02 1:03 pm

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

Leopard.

Otherwise, I would have posted this in the sticky for Snow Leopard issues. wink

Last edited by SomeOneOrOther (2009-10-02 1:05 pm)


MacBook, 13", early 2008.

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#4 2009-10-02 1:25 pm

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

Instead of doing a restart (I rarely do shutdowns), I actually did a full shutdown. After booting, AirPort has "re-awakened", seemingly working again as usual as I type this.

I'll let you know if it turns itself off again spontaneously.


MacBook, 13", early 2008.

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#5 2009-10-21 7:33 am

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

Damn, it's done it again a few times. AirPort turned itself off once when the battery went completely dry (as in, it went beyond sleep mode), and again this morning when the battery was 100%. I think I've ruled out the battery as possible culprit.

Right now, it still won't turn on as I type this, and I'd have to do a restart to bring it back to life.

Problem is: I can't replicate the issue of AirPort turning itself off whenever it wants to. I've got 2 years left to my AppleCare, but I have no clue how the Geniuses would be of help with this.confusedconfused

Should I still check out my nearest Apple Store, see what they say??

Last edited by SomeOneOrOther (2009-10-21 7:38 am)


MacBook, 13", early 2008.

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#6 2009-10-21 8:22 am

mrreet2001
Member
From: NW Ohio
Registered: 2005-05-25
Posts: 4334
Website

Re: AirPort - turns off by itself

It's a known bug in leopard. What AP are you using. My computer stopped having the problem when I switched to an airport extreme from a linksys


2.66Ghz QuadCore-Nehalem w/24"LED CD ---2.2Ghz BlackMB---15" 2.4Ghz MBP(work)
Dual 2.3Ghz G5 (4G Ram, 2x 250G HD)(10.5 server)--- 400Mhz G4 PM (10.4 Server)
1.5GHz Powerbook---1.6Ghz G5 iMac
"So he fels down in a poisoning gas."

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#7 2009-10-21 8:29 am

mrreet2001
Member
From: NW Ohio
Registered: 2005-05-25
Posts: 4334
Website

Re: AirPort - turns off by itself

also do you have any 2.4 ghz phones?


2.66Ghz QuadCore-Nehalem w/24"LED CD ---2.2Ghz BlackMB---15" 2.4Ghz MBP(work)
Dual 2.3Ghz G5 (4G Ram, 2x 250G HD)(10.5 server)--- 400Mhz G4 PM (10.4 Server)
1.5GHz Powerbook---1.6Ghz G5 iMac
"So he fels down in a poisoning gas."

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#8 2009-10-21 8:31 am

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

I've got an early '08 MacBook, so Airport Extreme. Thing is, though, this only started happening this month.


MacBook, 13", early 2008.

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#9 2009-10-21 8:34 am

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

I don't, perhaps my roommates do. However, even if the cellphones create radio frequency inference, I don't see how that would actually turn off airport AND prevent me from turning airport back on. confused


MacBook, 13", early 2008.

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#10 2009-10-21 9:28 am

mrreet2001
Member
From: NW Ohio
Registered: 2005-05-25
Posts: 4334
Website

Re: AirPort - turns off by itself

SomeOneOrOther wrote:

I've got an early '08 MacBook, so Airport Extreme.

what Access Point are you using?


2.66Ghz QuadCore-Nehalem w/24"LED CD ---2.2Ghz BlackMB---15" 2.4Ghz MBP(work)
Dual 2.3Ghz G5 (4G Ram, 2x 250G HD)(10.5 server)--- 400Mhz G4 PM (10.4 Server)
1.5GHz Powerbook---1.6Ghz G5 iMac
"So he fels down in a poisoning gas."

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#11 2009-10-21 9:35 am

mrreet2001
Member
From: NW Ohio
Registered: 2005-05-25
Posts: 4334
Website

Re: AirPort - turns off by itself

SomeOneOrOther wrote:

I don't, perhaps my roommates do. However, even if the cellphones create radio frequency inference, I don't see how that would actually turn off airport AND prevent me from turning airport back on. confused

2.4Ghz phones use the same exact band as the B&G wireless networks. When you use a 2.4ghz phone near a wireless network it's just like trying to talk to another person on a walkie-talkie while a 3rd person is screaming into there walkie talkie. 

is it actually turning off or is it just loosing the connection to the network?

on and connected:
http://www.itc.virginia.edu/os/mac/images/osx-airport-icon-on.png

on and NOT connected:
http://www.rz.uni-kiel.de/vpn/macvpn/macvpn-airport-icon.png

off:
http://www.itc.virginia.edu/os/mac/images/osx-airport-icon-off.png


2.66Ghz QuadCore-Nehalem w/24"LED CD ---2.2Ghz BlackMB---15" 2.4Ghz MBP(work)
Dual 2.3Ghz G5 (4G Ram, 2x 250G HD)(10.5 server)--- 400Mhz G4 PM (10.4 Server)
1.5GHz Powerbook---1.6Ghz G5 iMac
"So he fels down in a poisoning gas."

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#12 2009-10-21 10:08 am

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

I should have read your posts more carefully. I'm connected to a Thomson Speedtouch, and we don't have cordless phones in the place. Airport's completely off.

Last edited by SomeOneOrOther (2009-10-21 10:10 am)


MacBook, 13", early 2008.

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#13 2009-11-13 11:16 am

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

Went to the Store yesterday.

What got replaced: Airport + Topcase

My MacBook's topcase had cracks at the edge where the lid closes; Geniuses told me the original topcase was flawed, and this new one is reinforced.

Time to complete the repairs: less than one hour after I dropped it off. Good thing I was still walking around the mall and decided not to go back home right away. I was surprised when they called me on my cell to tell me to pick it up.

Overall experience: considering they told me repairs would take 24-48 hours (did they intentionally under-promise to make the service look exceptionally good...not sure, you tell me), I'd say my experience was pretty damned good. And no more issues with AirPort (at least for the moment).


MacBook, 13", early 2008.

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#14 2009-11-13 12:57 pm

dv
Negusa Negest
Moderator
From: Minneapolis, MN
Registered: 1999-08-30
Posts: 18092

Re: AirPort - turns off by itself

SomeOneOrOther wrote:

(did they intentionally under-promise to make the service look exceptionally good...not sure, you tell me)

Speaking for myself? ALWAYS.

I mean, you have to be conservative, otherwise bad smurf happens and you have no safety margin.


"Now commences the process of cutting off the head, which generally takes from an hour to an hour and a half by an expert workman with a sharp blade." -Reuben Delano, Wanderings and Adventures

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#15 2009-11-13 4:44 pm

D'Eyncourt
OMGDICTATOR
Registered: 2001-12-27
Posts: 8807
Website

Re: AirPort - turns off by itself

La Forge: Look, Mr. Scott, I'd love to explain everything to you. But the captain wants this spectrographic analysis done by 1300 hours.
Scotty: [thinks about it some time] You mind a little advice? Starfleet captains are like children. They want everything right now and they want it their way. But the secret is to give them only what they need, not what they want.
La Forge: Yeah. Well, I told the captain I'd have this analysis done in an hour.
Scotty: How long would it really take?
LLa Forge: [annoyed] An hour!
Scotty: [looks unbelieving] Oh. You didn't tell him how long it would REALLY take, did you?
La Forge: Of course I did.
Scotty: Oh, laddie. You've got a lot to learn if you want people to think of you as a miracle worker.

From "Relics."

Last edited by D'Eyncourt (2009-11-13 4:46 pm)


BOYCOTT SONY

"I think the question now is not whether you went to Vietnam or whether you didn't, whether you fought in the war or fought against the war. I think the only question is whether we can find a president smart enough never to make a mistake like that again"--Molly Ivins, way back in 1992

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#16 2009-11-13 8:30 pm

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

D'Eyncourt wrote:

La Forge: Look, Mr. Scott, I'd love to explain everything to you. But the captain wants this spectrographic analysis done by 1300 hours.
Scotty: [thinks about it some time] You mind a little advice? Starfleet captains are like children. They want everything right now and they want it their way. But the secret is to give them only what they need, not what they want.
La Forge: Yeah. Well, I told the captain I'd have this analysis done in an hour.
Scotty: How long would it really take?
LLa Forge: [annoyed] An hour!
Scotty: [looks unbelieving] Oh. You didn't tell him how long it would REALLY take, did you?
La Forge: Of course I did.
Scotty: Oh, laddie. You've got a lot to learn if you want people to think of you as a miracle worker.

From "Relics."

Classic. cool


MacBook, 13", early 2008.

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#17 2009-11-16 9:52 pm

Jokotai
Random Data Wrangler
From: Spartanburg SC
Registered: 2009-08-18
Posts: 508
Website

Re: AirPort - turns off by itself

SomeOneOrOther wrote:

Overall experience: considering they told me repairs would take 24-48 hours (did they intentionally under-promise to make the service look exceptionally good...not sure, you tell me), I'd say my experience was pretty damned good. And no more issues with AirPort (at least for the moment).

Having done this sort of service in the past, it's simply a case of logistics.  The people at the front desk have no way of knowing what kind of backlog the actual techs in the back have.  Basically, 24-48 hours gives them the time to determine if any undiagnosed problem exists, to have parts shipped next day if necessary, and make the necessary hardware and cosmetic repairs.

There are systems by which a company can estimate repair times.  Unfortunately, these are just estimates and rarely match up to reality.  This creates two issues.  A tech who has to constantly report on their progress is forced to slow down in order to do so, and a customer who arrives on their estimated time only to find that it's not ready yet is dissatisfied.


There's what you love to do, and then there's what you get paid to do.  Those two things are often different.

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#18 2009-11-18 4:33 pm

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 521

Re: AirPort - turns off by itself

Jokotai wrote:

SomeOneOrOther wrote:

Overall experience: considering they told me repairs would take 24-48 hours (did they intentionally under-promise to make the service look exceptionally good...not sure, you tell me), I'd say my experience was pretty damned good. And no more issues with AirPort (at least for the moment).

Having done this sort of service in the past, it's simply a case of logistics.  The people at the front desk have no way of knowing what kind of backlog the actual techs in the back have.  Basically, 24-48 hours gives them the time to determine if any undiagnosed problem exists, to have parts shipped next day if necessary, and make the necessary hardware and cosmetic repairs.

There are systems by which a company can estimate repair times.  Unfortunately, these are just estimates and rarely match up to reality.  This creates two issues.  A tech who has to constantly report on their progress is forced to slow down in order to do so, and a customer who arrives on their estimated time only to find that it's not ready yet is dissatisfied.

Makes sense.


MacBook, 13", early 2008.

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