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#1 2009-10-25 10:47 pm

SomeOneOrOther
3-yr-old switcher
From: Ottawa, Ontario
Registered: 2004-01-05
Posts: 520

Early Xmas gift from Microsoft?

The student market is a fairly sizable market, one has to think. And I think this time of year, this is good news for Apple's holiday campaign:

Windows 7 student upgrade hell
October 24, 2009

College students who took advantage of a "deal too sweet to pass up" have run into a bit of trouble.

The $29 electronic version of Windows 7 Home Edition sold for Microsoft (MSFT) through Digital River (DRIV) doesn't seem to install properly on some 32-bit Vista machines.

Apparently the download files weren't properly packaged and when some users tried to "unload the box" they got an error that read:

    "We are unable to create or save new files in the folder in which this application was downloaded"

A discussion thread with that title was begun on Microsoft Answers' Windows 7 install forum less than 3 hours after the new operating system launched. By Saturday morning it had generated more than 500 replies and been read nearly 44,000 times.

Microsoft acknowledged the problem Thursday evening and by Friday was reportedly offering refunds. Meanwhile, however, Microsoft technicians are pointing users to a five-step Download Squad workaround (pasted below the fold) that might be enough to send students screaming to the nearest Apple Store.

The five steps even require a little command-line work. I smell a mini disaster.

http://brainstormtech.blogs.fortune.cnn … rade-hell/

Last edited by SomeOneOrOther (2009-10-25 11:11 pm)


MacBook, 13", early 2008.

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#2 2009-10-26 3:14 am

ScifiterX
婚約中
Moderator
From: NW Palm Bay, Florida
Registered: 2000-02-10
Posts: 18083
Website

Re: Early Xmas gift from Microsoft?

All Microsoft had to do is not screw things up.

Unfortunately it seems it seems they did that by giving it to someone else to do.

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#3 2009-10-26 11:13 am

sturner
Royal High Poobah
Moderator
From: Carrollton, TX USA
Registered: 2000-01-31
Posts: 13767

Re: Early Xmas gift from Microsoft?

How do you ensure a scandal/disaster in software?

Let Microsoft release a software product.


I'm not dead yet.
There are 3 types of people, those who can count and those who can't.
"There are few things graven in stone, excepting your date of death."

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#4 2009-10-26 1:57 pm

Some1
The flying moleman.
From: Montréal
Registered: 2003-05-17
Posts: 2694

Re: Early Xmas gift from Microsoft?

My too good to be true deal involves getting Windows 7 Professional for free, a legitmate copy, and I can get a key for each of my computers.

Well I guess it's not free, as the subscription to MSDN-AA comes out of my tuition somewhere, but I'm enjoying using Windows 7 quite a bit, and I've had it for over a month before the official release date.

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