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#1 2002-12-31 1:10 am

SwisSlesS
Member
From: Home of the Massholes
Registered: 2002-06-19
Posts: 8307

A Posting Error

Sometimes when I try and make a post, I'll get an error message that says, "Failed sending email," and the post is not made. Does anyone else have this problem? If so, what's the problem? Oh, and sorry if this is in the wrong forum. It could probably go somewhere else, but I'm already here wink.


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#2 2002-12-31 1:21 am

thekingalrock
Please tell me what the hell is going on
From: MA
Registered: 2001-04-01
Posts: 5072

Re: A Posting Error

I've never had that problem. However, I haven't posted extensively with the new forums, so that may not help. I've been using Mozilla on Linux mostly. How about you try using another browser for a while and see what happens?


It places the lotion in the basket

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#3 2002-12-31 1:54 am

Uncle Dick
Member
From: 'Ali Sab
Registered: 2000-08-19
Posts: 1105

Re: A Posting Error

Sometimes when I try and make a post, I'll get an error message that says, "Failed sending email," and the post is not made. Does anyone else have this problem? If so, what's the problem? Oh, and sorry if this is in the wrong forum. It could probably go somewhere else, but I'm already here wink.

The same thing has happened to me on numerous occasions. Sometimes the post actually goes through, other times, it doesn't. The old mp3 song thread seems to suffer from this problem.


END OF LINE

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#4 2002-12-31 8:41 am

Malkin
I killed my dinner with karate
Moderator
From: The Zenith City
Registered: 1999-02-22
Posts: 10036
Website

Re: A Posting Error

When these forums first opened, that happened to me all the time.  Usually the post would go through and leave me with about 5 duplicate posts and no way to delete them.  sad

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#5 2002-12-31 10:01 am

adndgamer
Member
From: Stevens Point, Wisconsin
Registered: 2000-03-25
Posts: 4947
Website

Re: A Posting Error

It's weird, but yeah. Happened to me a couple times.

Perhaps it's when people have the boards notify by e-mail when a new post is made?


Unix-fu.com: *nix, perl, D&D, and other geekiness.

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#6 2002-12-31 11:25 am

Grantith
Member
Registered: 2001-03-04
Posts: 97

Re: A Posting Error

That still happens to me sometimes. It's a major pain 'cause I end up having a ton of duplicate posts. It's a pain.  twisted  evil

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#7 2002-12-31 11:42 am

SwisSlesS
Member
From: Home of the Massholes
Registered: 2002-06-19
Posts: 8307

Re: A Posting Error

What web browser have you all been using? Or have you got this error with more than one different browser? I've been using OmniWeb exclusively when I post.


I'm a dog, spelled backwards.

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#8 2002-12-31 12:10 pm

Malkin
I killed my dinner with karate
Moderator
From: The Zenith City
Registered: 1999-02-22
Posts: 10036
Website

Re: A Posting Error

I normally use OmniWeb, but I've also tried IE and Chimera- it doesn't seem to make a difference.

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#9 2002-12-31 12:38 pm

skymt0
Member
From: Sector ZZ9 Plural Z Alpha
Registered: 2002-10-23
Posts: 1195

Re: A Posting Error

It's just a strange bug in phpBB. They'll iron it out eventually.

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#10 2002-12-31 4:00 pm

rolocroz
Member
From: Nowhere
Registered: 2000-12-21
Posts: 822

Re: A Posting Error

I got that a couple of days ago in Mozilla 1.2.1 on OS 9.2.2.


In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move.

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#11 2002-12-31 4:07 pm

Kirk
Spill the Wine, Take That Girl
Royal Wombat
From: Southern California
Registered: 1999-02-27
Posts: 20193
Website

Re: A Posting Error

Huh, I haven't had that problem since the very early days of the new forums.  I dunno what's up.  I'll ask GUI and Tony.


[MA]ItsaGaAs{Omega} - UT2K4
Sagall & Salagacious - Alliance - Whisperwind Server - WoW
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#12 2002-12-31 4:15 pm

justine
Elitist Beer Lover
Moderator
From: Bay Area
Registered: 1999-12-23
Posts: 28155
Website

Re: A Posting Error

I use IE exclusively, and OS 9.1 and have never had that trouble.


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#13 2002-12-31 4:50 pm

Daniel
[dp] design#
From: Indian Harbour Beach, FL
Registered: 2000-11-21
Posts: 9213
Website

Re: A Posting Error

It's a very nasty problem.  The post will go through, but the total post count for the thread will not be incremented.  After a while of it, you'll end up with threads that think they're much shorter than they really are.  After the AtAT Forums fell victim to this bug (it's when the forums time out trying to talk to the SMTP server to send e-mail), the 1st AtAT Word Association game got destroyed.  The thread was about 300 pages long, but because of the bug, it only thought it was about 275 pages long.  So the maximum it would let a viewer go was to the 275th page.  Posting would lead you to the last page, and at the bottom it would say:

Page 300 of 275.

With a high-traffic place like the MAF having this problem, the corrupted threads that result from this issue could be disastrous.


Airman Dan
Private Pilot, Airplane Single-Engine Land
http://homepage.mac.com/dp.design/.Pictures/maf/crosssig.gif
ONE NATION WITH LIBERTY AND JUSTICE FOR ALL.

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#14 2002-12-31 4:56 pm

Kirk
Spill the Wine, Take That Girl
Royal Wombat
From: Southern California
Registered: 1999-02-27
Posts: 20193
Website

Re: A Posting Error

Oh, goody.  How does one fix it?


[MA]ItsaGaAs{Omega} - UT2K4
Sagall & Salagacious - Alliance - Whisperwind Server - WoW
Clan MacAddict

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#15 2002-12-31 4:59 pm

Daniel
[dp] design#
From: Indian Harbour Beach, FL
Registered: 2000-11-21
Posts: 9213
Website

Re: A Posting Error

Oh, goody.  How does one fix it?

If a thread is less than 20 pages, you can use the Split tool to split the thread from the first post, and the missing posts will then be re-counted and the thread's length sized appropriately.  The side effect of this is that the second person to post in the thread will now appear as the thread starter, and the first post will essentially vanish.

Unfortunately, for threads longer than 20 pages or so, the split process takes so long that phpBB will exceed the server's maximum execution time (default is 30 seconds) and the split process will fail.  At this point, the best solution is to lock the thread and try again.

N.B.: The Resync button in the Admin panel has no effect on this particular issue.


Airman Dan
Private Pilot, Airplane Single-Engine Land
http://homepage.mac.com/dp.design/.Pictures/maf/crosssig.gif
ONE NATION WITH LIBERTY AND JUSTICE FOR ALL.

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#16 2002-12-31 5:01 pm

Daniel
[dp] design#
From: Indian Harbour Beach, FL
Registered: 2000-11-21
Posts: 9213
Website

Re: A Posting Error

You can, however, prevent the problem by using a relaible mail server.  I'd recommend using the local one, if possible.


Airman Dan
Private Pilot, Airplane Single-Engine Land
http://homepage.mac.com/dp.design/.Pictures/maf/crosssig.gif
ONE NATION WITH LIBERTY AND JUSTICE FOR ALL.

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#17 2002-12-31 5:33 pm

TonyPrevite
Slobbering Jester
Royal Wombat
From: Glendale, AZ
Registered: 2002-04-14
Posts: 3606
Website

Re: A Posting Error

I responded a bit ago to Kirk in the Squad a little earlier. You are correct in that a reliable mailserver helps, we have 1 and a backup, but....e-mail is a 2 way street.

The users email must also be functioning eek

If the user is going to use a throwaway e-mail addy, that's fine, but they must turn off all notifications.

So if you want notifcations EVER you MUST use a valid e-mail addy that gets checked every so often.

You can turn notifications off in your profile (upper right corner last row on the left)

I know hotmail no longer keeps accounts active after 21 days without a login....point to ponder.

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#18 2002-12-31 5:38 pm

Daniel
[dp] design#
From: Indian Harbour Beach, FL
Registered: 2000-11-21
Posts: 9213
Website

Re: A Posting Error

The users' email must at least follow a valid format.  (e.g. user@domain.tld).  From my experience, it doesn't have to actually be a real address.  Turning off SMTP and just using the local mail server should prevent that.  That, of course, requires a properly configured local mail server -- another issue in and of itself.


Airman Dan
Private Pilot, Airplane Single-Engine Land
http://homepage.mac.com/dp.design/.Pictures/maf/crosssig.gif
ONE NATION WITH LIBERTY AND JUSTICE FOR ALL.

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#19 2002-12-31 5:40 pm

Malkin
I killed my dinner with karate
Moderator
From: The Zenith City
Registered: 1999-02-22
Posts: 10036
Website

Re: A Posting Error

I have a .mac account and no notifications turned on.  Maybe .mac isn't as reliable as it ought to be?

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#20 2002-12-31 5:44 pm

Scott
Zombie Gorilla
From: Oregon
Registered: 2002-12-07
Posts: 3446
Website

Re: A Posting Error

Another way to fix the problem is to just rearrange/change the order of events.  In general the board verifies the post, check auth, adds the post, fires off notification and the updates the counts.

What I did is make the user_notification the last thing that happens.  It is a little odd because of the order and grouping of events, but it works fine.  Again this is something that could cause problems when upgrading the board software as it is modifing a key function.

The elements that need to be changed start around line 520ish (may very depending what you have already changed. ... most likely earlier than that, I have a bunch of tweaks.) in posting.php   

Look for:

Code:

    //
    // Submit post/vote (newtopic, edit, reply, etc.)
    //

This won't fix mail problems, it will only isolate the mail send.  Right now it is not in a logical order, if mail fails, count does not update even though the post is entered.  Changing the order takes care of all post related stuff first then moves to mail.  If it fails now, it has no effect on the board and posts.


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#21 2002-12-31 7:26 pm

GUI
Chief Dolt
Royal Wombat
From: NC
Registered: 1999-06-08
Posts: 4828
Website

Re: A Posting Error

But you see, Scott, that would make sense. The phpBB group is strongly against such things. wink

I'll try to fire off some instructions to niko on how to switch that all around. What's odd though, is some people (including myself) never encounter this problem. Any ideas on this? We're using the local mail server, which seems to work (at least part-time). Hmm...


Hard work may not kill you, but why take chances?

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#22 2002-12-31 10:19 pm

TonyPrevite
Slobbering Jester
Royal Wombat
From: Glendale, AZ
Registered: 2002-04-14
Posts: 3606
Website

Re: A Posting Error

Thanks for Tip Scott big_smile

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#23 2003-01-01 1:21 am

Scott
Zombie Gorilla
From: Oregon
Registered: 2002-12-07
Posts: 3446
Website

Re: A Posting Error

But you see, Scott, that would make sense. The phpBB group is strongly against such things.

Yea, they do seem to have a wide range of logic in the structure.  One of my favorites is the use of the xml compliant <br \> tag, but the the rest of the code is flat out nasty in some places.  My next launch of AppleAddict.com is going to be 100% xml/css2 compliant.  That has been the biggest pain, but the rendered page size is 1/4 it's current size.  I think I'll still be able to upgrade with little problem.

I'll try to fire off some instructions to niko on how to switch that all around. What's odd though, is some people (including myself) never encounter this problem. Any ideas on this? We're using the local mail server, which seems to work (at least part-time). Hmm...

My guess is that it is topic specific and not user specific. It should have nothing to do with user replying, only the user who is watching. So few people use that feature.  I'll mark this topic to notify me.  Reply and see if it gives you that error.  If that is not the case, it may be a specific user mail address.


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#24 2003-01-01 9:31 am

TonyPrevite
Slobbering Jester
Royal Wombat
From: Glendale, AZ
Registered: 2002-04-14
Posts: 3606
Website

Re: A Posting Error

And here's the obligatory reply........

Worked fine...

I tried to reproduce the problem yesterday but couldn't do it, entering bogus emails and turning on notification resulted in no error, I tried all kinds of combinations but still couldn't reproduce it?!

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#25 2003-01-01 12:48 pm

dinerfan
a natural, zesty enterprise
From: the sunny side
Registered: 2000-12-31
Posts: 11093

Re: A Posting Error

I tried to reproduce the problem yesterday but couldn't do it, entering bogus emails and turning on notification resulted in no error, I tried all kinds of combinations but still couldn't reproduce it?!

I've seen that error from time to time. I've never used "notify of replies" and I've never changed the e-mail address in my profile*...

FWIW, I use Chimera always.

*I guess I should update it, since my mac.com address is no longer active.

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