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#1 2004-01-13 2:54 pm

GodzFire
Sniping UT players, one headshot at a time
From: Parts Unknown
Registered: 2003-06-04
Posts: 50

- High ping / new college problems. Plz help :-( -

- High ping / new college problems. Plz help :-( -

Hey fellow Mac UT2K3'ers. I am in desperate need of your help. I recently moved into a new college dorm. They have a T3 line for the school. Each room has two people, and if both have computers, there is a hub, a 3Com OfficeConnection EthernetHub 4 to be exact. Now I can do everything else normally: download music, surf the internet, and instant message and very fast speeds.

Now I go on UT2K3 and try to join an online game [USSR] server CTF series if anyone knows me. As soon as I go in there, my ping goes from like 100 up to 999. When I was back at home with my cable modem is NEVER did that, and I had usual speeds around the 100 ping mark. I have tried messing around with the Network tab but to no avail. There is a firewall around the school, but one fellow UT2K3'er says that that wouldn't be causing the problem.

The future of my online gaming rests in your hands fellow Mac lovers. Help!  cry

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#2 2004-01-13 4:16 pm

LLEVIATHANN
Itch you can't scratch
From: Between the shoulder blades
Registered: 2001-03-14
Posts: 7014

Re: - High ping / new college problems. Plz help :-( -

Hey Godz,

Well I don't have good news. In the after math of Napster and other peer to peer programs. Many colleges installed bandwidth limiters on their pipes. This was to discourage file trading/sharing. You maybe a victim of that. A well known member (Groid) here has that problem and can no longer play online at school. Well really he can, but it's a huge pain in the azz.

I don't know if you can find that out or not. Send an email to the network admin about playing games online. They may work with you to fix the problem.

On the good news, I could be totally wrong. It could be as simple as a config or hardware problem. First I'd head over to dslreports.com and do a couple speed tests. See what you are really bringing down. Then configure UT2K3 accordingly. If you're not pulling T1 speeds, don't set UT2K3 to use the T1 connection. Also try different servers, make sure the problem is you and not on the other end. It could be a routing problem. That is totally out of your hands. Unless it's the college's router that is the problem. If that is the case again contact the network admin. Using a trace route program like Whatroute could help in identifying the problem. If your pings are ok from hop 1-6 but after 6 go through the roof then that router at hop six or seven is the problem. Other things in your control are your network cable, try a different one. I don't know if you have other ports in the hub to try but if you do try a different port. Maybe the hub has a bad one. The best way to test all that is to move the computer. Ideally if you have buddy in a whole different building, go there and set up and see how it goes. If it goes well, then you've narrowed the problem down to the building. Next would to try some place down the hall. If it still goes well then you have narrowed it down to your room.
Which would be:
A) your NIC in the comp
B) cable
C) hub
D) wall jack
E) cable between wall jack & switch to the rest of the network
F) your roomies computer has a virus that is creating so much traffic it's gumming up the hub, which is affecting you.

I know network troubleshooting is such a pain in the azz, but you asked! big_smile wink tongue

Good luck, work on it. You'll get it figured out. I do this everyday and still learning stuff.

Networking 101:
Ethernet cable can be no longer than 300 feet.
Keep cable away from electrical interference. i.e. florescent lights, space heaters The interference screws up the network traffic. Network cable should be at least two feet away from such things.
Don't cap your own cable, buy pre-made patch cables. They're tested at the factory.
Replace cable that has any tears in the insulation.


One thousand years are burned everytime 10 million play WoW for an hour.

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#3 2004-01-13 8:03 pm

DoctorB
It hurts where?
From: Pittsburgh, PA, USA
Registered: 2001-05-06
Posts: 3311
Website

Re: - High ping / new college problems. Plz help :-( -

Do you see the ping problem whether or not your roomy is online? If it is occuring when he/she is on line but not otherwise then it may be a bandwidth problem since you are on a hub and not a router. If that is the case you might want to look at investing in a router to replace the hub (you'd have to check with your IT guys to see if you can do that) and route the proper UT ports to your IP. Just another thought.


-=db=-
[MA]d{O}ldDocB
DocBlood on XBL and UT3
http://homepage.mac.com/doctorb/.Pictures/Sigs/TDII

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#4 2004-01-13 9:25 pm

LLEVIATHANN
Itch you can't scratch
From: Between the shoulder blades
Registered: 2001-03-14
Posts: 7014

Re: - High ping / new college problems. Plz help :-( -

Do you see the ping problem whether or not your roomy is online? If it is occuring when he/she is on line but not otherwise then it may be a bandwidth problem since you are on a hub and not a router. If that is the case you might want to look at investing in a router to replace the hub (you'd have to check with your IT guys to see if you can do that) and route the proper UT ports to your IP. Just another thought.

erm..not a router...a switch (smart hub) I think you mean. Yes that would/could help manage the network traffic. You only need a router if you're trying to network with different sub nets.


One thousand years are burned everytime 10 million play WoW for an hour.

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#5 2004-01-13 9:56 pm

DoctorB
It hurts where?
From: Pittsburgh, PA, USA
Registered: 2001-05-06
Posts: 3311
Website

Re: - High ping / new college problems. Plz help :-( -

erm..not a router...a switch (smart hub) I think you mean. Yes that would/could help manage the network traffic. You only need a router if you're trying to network with different sub nets.

Hmmm... wonder if he may already have a smart hub. confused


-=db=-
[MA]d{O}ldDocB
DocBlood on XBL and UT3
http://homepage.mac.com/doctorb/.Pictures/Sigs/TDII

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#6 2004-01-13 11:02 pm

LLEVIATHANN
Itch you can't scratch
From: Between the shoulder blades
Registered: 2001-03-14
Posts: 7014

Re: - High ping / new college problems. Plz help :-( -

erm..not a router...a switch (smart hub) I think you mean. Yes that would/could help manage the network traffic. You only need a router if you're trying to network with different sub nets.

Hmmm... wonder if he may already have a smart hub. confused

Dunno, didn't look at the specs of the one he mentioned.


One thousand years are burned everytime 10 million play WoW for an hour.

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#7 2004-01-14 4:43 pm

GodzFire
Sniping UT players, one headshot at a time
From: Parts Unknown
Registered: 2003-06-04
Posts: 50

Re: - High ping / new college problems. Plz help :-( -

Well....my roomate said that it's the firewall around the school. I still need to get in contact with the network admin (he's on my floor). The thing is......I can download at 500k using like AIM or Mozilla, yet any P2P stuff is really slow. I am afraid that UT2K3 has fallen under that. Does that extra info help?

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#8 2004-01-14 4:53 pm

LLEVIATHANN
Itch you can't scratch
From: Between the shoulder blades
Registered: 2001-03-14
Posts: 7014

Re: - High ping / new college problems. Plz help :-( -

Well....my roomate said that it's the firewall around the school. I still need to get in contact with the network admin (he's on my floor). The thing is......I can download at 500k using like AIM or Mozilla, yet any P2P stuff is really slow. I am afraid that UT2K3 has fallen under that. Does that extra info help?

Yeah, it proves the first thought. Your school has a bandwidth limiter on it. I think the net admin will confirm this. I hope he's an easy going guy and will work with you. If he needs to know the specific ports UT2K3 runs on, post back, we'll get them to ya.


One thousand years are burned everytime 10 million play WoW for an hour.

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#9 2004-01-15 12:47 pm

GodzFire
Sniping UT players, one headshot at a time
From: Parts Unknown
Registered: 2003-06-04
Posts: 50

Re: - High ping / new college problems. Plz help :-( -

Hey, if you guys can figure that out for me, that would be AWESOME. He's my age so I think if I can tell him the exact port and that I am not trying to pull something over, he might be able to help. Thanks guys!
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#10 2004-01-15 2:25 pm

LLEVIATHANN
Itch you can't scratch
From: Between the shoulder blades
Registered: 2001-03-14
Posts: 7014

Re: - High ping / new college problems. Plz help :-( -

Hey, if you guys can figure that out for me, that would be AWESOME. He's my age so I think if I can tell him the exact port and that I am not trying to pull something over, he might be able to help. Thanks guys!
up

The default ports are 7777, 7778, 7787, 7788, 28900, 28902


One thousand years are burned everytime 10 million play WoW for an hour.

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#11 2004-12-04 7:32 pm

GodzFire
Sniping UT players, one headshot at a time
From: Parts Unknown
Registered: 2003-06-04
Posts: 50

Re: - High ping / new college problems. Plz help :-( -

Hey guys. Sorry for bringing back my old topic, but I've been able to get in contact with the staff running the internet services here at my college, and they told me if I could get the specific ports for the game and any other information on how they could protect themselves with those ports open, they might change.

So if someone would be kind enough to tell me what ports for Unreal T 2003 (and 2004 if you know!) need to be opened. I just want to make absolutly sure because ANY wrong information I might give and it's over :-/

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#12 2004-12-05 2:32 am

LLEVIATHANN
Itch you can't scratch
From: Between the shoulder blades
Registered: 2001-03-14
Posts: 7014

Re: - High ping / new college problems. Plz help :-( -

The default ports are 7777, 7778, 7787, 7788, 28900, 28902

These are it.

How to protect themselves!?! Having these ports open isn't any less secure than having port 80 open for web browsing. They do allow web browsing, correct? Can you do FTP? Same thing just a different port.

I mean c'mon they already have holes in the firewall. One or two more isn't going to be that much less secure.


One thousand years are burned everytime 10 million play WoW for an hour.

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#13 2004-12-05 1:02 pm

Kirk
Spill the Wine, Take That Girl
Royal Wombat
From: Southern California
Registered: 1999-02-27
Posts: 20193
Website

Re: - High ping / new college problems. Plz help :-( -

My guess is that his college is worried about warez and sharing of illegal files  . . . . and they are semi-clueless about which ports are for which task.  The ports Levi mentions are for UT only.  They are not used by any of the warez sharing programs.  That should set their mind at rest. wink

This is not absolutely true.  The default ports for the warez sharing programs could be changed to the ones used by UT.  However they could change the default to any port, including port 80 typically used for web browsing, which is what Levi is hinting at.  However the warez sharing n00bs won't know how to change their defaults and so will still be blocked.   Just don't tell the college peeps any of the info in this paragraph unless they ask.  It would probably confuse them.


[MA]ItsaGaAs{Omega} - UT2K4
Sagall & Salagacious - Alliance - Whisperwind Server - WoW
Clan MacAddict

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#14 2004-12-05 1:33 pm

GodzFire
Sniping UT players, one headshot at a time
From: Parts Unknown
Registered: 2003-06-04
Posts: 50

Re: - High ping / new college problems. Plz help :-( -

How to protect themselves!?! Having these ports open isn't any less secure than having port 80 open for web browsing. They do allow web browsing, correct? Can you do FTP? Same thing just a different port. I mean c'mon they already have holes in the firewall. One or two more isn't going to be that much less secure.

lol dude......you, in a nutshell, wrote what I've been forced to deal with. I moved into the dorms last year for spring semester, and of course that was the semester they implemented this gay ass firewall. They allow NOTHING, besides port 80 for web browsing, and the port for AIM convo, NOT direct connect. Everything else is blocked. Pretty much what they don't know, they block. You can't believe how pissed I am at them.

Anyway, so these are all the ports huh, are these also for UT2K4? Finally, would you be able to tell me which ports do what, for example port 7777 is for browsing the online server list?

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#15 2004-12-05 2:16 pm

Kirk
Spill the Wine, Take That Girl
Royal Wombat
From: Southern California
Registered: 1999-02-27
Posts: 20193
Website

Re: - High ping / new college problems. Plz help :-( -


[MA]ItsaGaAs{Omega} - UT2K4
Sagall & Salagacious - Alliance - Whisperwind Server - WoW
Clan MacAddict

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