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#1 2003-01-17 5:13 pm
- jgreene777
- Member

- From: Bentonville, AR, USA
- Registered: 2000-07-04
- Posts: 246
- Website
Don't you hate it when...
...your customers are too stupid to send you the right files? How do Graphic Designers get a job when they know nothing about file formats or platforms? It pisses me off when I have to call a client and tell their designer, step by step, how to send a file to me! I'm a packaging designer, structural not graphical, and clients have to send us their art files for producing mock up, etc. Well, they know we are using PCs for CAD and yet they send us SEA files! WTF!?!?!?!? Why go thru the extra step? Send it as a SIT and that will be fine! And the file size is usually smaller!
Anyway... that's my rant for the day... I'm going home now...
Rapid Prototypes - Emergency Packaging Services: Design, Prototype, Render, CAD/CAM, Layout Center Delivery and Setup. Bentonville, Arkansas - http://www.rapid-prototypes.com - 479.273.FAST(3278)
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#2 2003-01-17 11:19 pm
Re: Don't you hate it when...
You can drop an SEA file on Stuffit Expander in Windows and open it. All I have to do is double click on SEA files and Stuffit Expander opens them. This is on Win98 With Free Stuffit Expander.
But other than that, yep. Ya really do wonder how these people got their jobs, and how the hell you missed the ad because you would've beaten them out hands down.
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#3 2003-01-18 11:00 am
- jgreene777
- Member

- From: Bentonville, AR, USA
- Registered: 2000-07-04
- Posts: 246
- Website
Re: Don't you hate it when...
Yeah, I have expander for Win98 but it said that it could not open it. The file came across with the data fork separated from the resource fork. I tried saving and drop-un-stuffing (is that a word?) them and neither would open... I forwarded to my home email and it opened on my Mac... but I'm not going to tell the client that. The LAST thing I want is to start converting files from home all the time.
My knowledge of file formats and being able to use Illustrator, Photoshop and Quark has given our department an edge that other packing design departments don't have. They end up having to out-source that type of work and it can add days to a project's time-line....
It kind of bothers me because sometimes it seems like Graphic designers send Mac formatted stuff ON PURPOSE, just so our PCs will have to fight with it. I mean, like Mac formatted diskettes and Zips... WHAT'S THE POINT? PC formatted disks are cheaper a lot of the time and they work on BOTH platforms! WHY, dear lord, WHY send a Mac formatted disk that we have to next-day to our Art Dept in Wichita to even open?!!?!?!?[/b]
Rapid Prototypes - Emergency Packaging Services: Design, Prototype, Render, CAD/CAM, Layout Center Delivery and Setup. Bentonville, Arkansas - http://www.rapid-prototypes.com - 479.273.FAST(3278)
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#4 2003-01-19 12:58 pm
- lord funk
- Title

- Registered: 2000-12-11
- Posts: 2276
Re: Don't you hate it when...
Don't you hate it when you don't know whether a topic is graphic design/audio/layout/etc. etc.
Man this forum needs segregation.
In and around the lake,
Mountains come out of the sky
And they stand there!
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#5 2003-01-19 10:40 pm
Re: Don't you hate it when...
I've heard good things about this for Mac Disks on our PC:
http://versiontracker.com/moreinfo.fcgi … amp;db=win
I have to use it because we don't have a Mac with a Floppy drive any more. Who'd a thunk that one, eh?
But I think that most designers don't think about where the file is going. I try to make it a habit that if I don't know the final destination to send the file as a ZIP file, send a hybrid CD, or to send a PC formatted ZIP.
However, many people are using stuffit for free so they don't have the option to compress different formats - just .sit. And when they come over separated (separate data & resource) do they come from AOL? Those are the only systems I've seen that don't properly encode emails - most others apply some sort of encoding (binary, mime, base-64) to protect attachments. AOL seems to have a problem with this. See if those clients, if they're not on AOL, can turn on some kind of encoding options before they send the files, or if they can encode for mime or base-64 to accomodate your end (I've heard that Apple-Double, available in Entourage) doesn't always work as described. Do you know what email clients they're using?
And I just went through and ditched a buttload of old ZIP disks because they were failing. The new Mac format disks were the same price - it used to be how you described, but no longer. Until 3 days ago, I had no idea that it had changed.
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