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#1 2005-07-28 3:41 pm
- Pithecanthropus
- Roast Master
- From: St. Cloud, MN
- Registered: 2002-12-30
- Posts: 4452
- Website
Questions for an new ISP
I have been with the same ISP for something like ten years now. It is locally owned, in fact I went to college with one of owner's brother, and I've never had a complaint -- until recently.
For one thing it is a dial-up connection, but since I live on a farm, I have come to terms with that. Recently it has taken me three or four tries to connect and that is very annoying.
A company called Clearwire has come to town. It offers wireless broadband using cell phone frequencies. And I can get it in the country.
Since I've never changed ISPs before, I don't know what questions I should ask. The most obvious is, "What if I hate it?" but I could use some help.
What kind of questions should I ask a potential new ISP -- especially one with such new technology?
Grandfatherly advice: You can drink 'em pretty, but you can't drink 'em smart.
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#2 2005-07-28 3:47 pm
- DevoDoc
- Vardøger
- From: The East Wing
- Registered: 2003-05-27
- Posts: 2711
Re: Questions for an new ISP
Download speed.
Upload speed.
Average weekly down time.
We also know how cruel the truth often is, and we wonder whether delusion is not more consoling. - Henri Poincaré
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#3 2005-07-28 4:09 pm
- Superman
- Member
- Registered: 2001-12-22
- Posts: 1986
Re: Questions for an new ISP
the main question is: do they require a 1 year contract? That answers the what if i hate it question.
goodbye
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#4 2005-07-28 4:55 pm
- typotypo
- Member
- From: where i am
- Registered: 2003-04-22
- Posts: 771
Re: Questions for an new ISP
also ask about hardware costs and support
I am considered smart until spelling bee day...
Why am I here?
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#5 2005-07-29 2:15 am
- MattElmore
- Member
- From: Tuscaloosa, AL
- Registered: 2003-02-28
- Posts: 1778
- Website
Re: Questions for an new ISP
Just an aside, the disconnect problem is almost certainly not the fault of your current ISP. Most likely a line issue, either on your end or the telco's end. Or possibly bad hardware on your end.
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#6 2005-07-29 6:18 am
- tomfoolery
- Zu-Zu-Zune!
- From: Blue Zune of Death
- Registered: 2004-10-22
- Posts: 2303
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Re: Questions for an new ISP
Might want to ask what the contention ratios are like.
tF
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#8 2006-09-19 2:34 pm
- Macskeeball
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- Registered: 2002-02-07
- Posts: 8014
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Re: Questions for an new ISP
tech writer for hire
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