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#1 2006-01-25 11:20 pm

Macrules0208
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Registered: 2006-01-21
Posts: 101

Mac Protection Plan Questions

Hi, I am new to Macs with OS X, I just recently bought the Macbook Pro 1.67 Ghz and I also bought the Apple Protection Plan as it wasn't as expensive being a student. I was wondering what are things the Plan will cover and what they won't. I unfortunally have a Dell and the Harddrive went out and I was wondering if that happens to a Mac, will they cover it under the warranty like Dell does?

Thanks for your time

Last edited by Macrules0208 (2006-01-25 11:23 pm)

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#2 2006-01-26 7:16 am

MacBoy4139
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From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

It doesn't cover accidental abuse, so you can't drop kick your MacBook Pro into a lake and say "I want a new one."

Other than that, it pretty much covers everything else.  If the hard drive did go south, they would replace it, but they would not recover your data for free.

In other words, back up wink


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#3 2006-01-26 10:12 am

Macrules0208
Member
Registered: 2006-01-21
Posts: 101

Re: Mac Protection Plan Questions

I have another question, will the Macbook Pro 1.67 Ghz be totally outdated in a few years? I was told I should have got the 1.83 Ghz version, but I didn't see the meaning in it because I'm not doing Video/Audio editing that will demand processing speed.

Last edited by Macrules0208 (2006-01-26 10:14 am)

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#4 2006-01-26 10:20 am

pottymouth
Uncreative
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From: JP, MA
Registered: 2002-02-06
Posts: 17412
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Re: Mac Protection Plan Questions

My personal opinion is that all computers be "outdated" in a few years so I always buy bottom of the line, unless there's a difference other than proc speed of course. A .16 ghz processor advantage ain't gonna mean jack in 2008. I'd rather save the cash now.

Do you actually HAVE the MacBook already? Or did you just preorder?

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#5 2006-01-26 10:47 am

MacBoy4139
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From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

It depends on how much you need the video memory and the .16 extra GHz.  They are charging $200 for it.

You can take a base model, up the HD to 100 GB for $100, and up the RAM to 1 GB (one stick - keeping it equal) for $200.  That brings the total to $2,299.00 plus tax.  The other model is $2,499, and includes the 1.83 GHz processor and 256 MB of Video RAM.

If you don't do gaming (like hard core Doom 3 gaming) or ever plan on purchasing a 30" display, I say you made a good choice.

I also should elaborate a bit on AppleCare.

It doesn't cover the battery.  Unless it goes dead in like 2 months or other extreme circumstances.  Even then, they are not likely to replace it.  (They used to).

It does cover Apple accessories (mouse, AirPort base stations, etc.) but NOT iPods.


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#6 2006-01-26 10:48 am

Macrules0208
Member
Registered: 2006-01-21
Posts: 101

Re: Mac Protection Plan Questions

They say that they are shipping February 15th and it will arrive at my door February 23rd however, on some sites Apple management are leaking that there maybe a shortage because of high demand.

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#7 2006-01-26 10:52 am

MacBoy4139
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Re: Mac Protection Plan Questions

As is the case with all new Apple products.  It was mentioned in the conference call.  It's no secret.


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#8 2006-01-26 10:53 am

Macrules0208
Member
Registered: 2006-01-21
Posts: 101

Re: Mac Protection Plan Questions

I got the 512 MB Ram and kept it standard because 512 I felt is enough since Mac allocates RAM better than a PC. Also, I didn't upgrade the harddrive and kept it as 80 because I plan to get a external hardrive later, thanks for your guys response.

MacBoy4139 wrote:

It depends on how much you need the video memory and the .16 extra GHz.  They are charging $200 for it.

You can take a base model, up the HD to 100 GB for $100, and up the RAM to 1 GB (one stick - keeping it equal) for $200.  That brings the total to $2,299.00 plus tax.  The other model is $2,499, and includes the 1.83 GHz processor and 256 MB of Video RAM.

If you don't do gaming (like hard core Doom 3 gaming) or ever plan on purchasing a 30" display, I say you made a good choice.

I also should elaborate a bit on AppleCare.

It doesn't cover the battery.  Unless it goes dead in like 2 months or other extreme circumstances.  Even then, they are not likely to replace it.  (They used to).

It does cover Apple accessories (mouse, AirPort base stations, etc.) but NOT iPods.

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#9 2006-01-26 11:23 am

Macrules0208
Member
Registered: 2006-01-21
Posts: 101

Re: Mac Protection Plan Questions

MacBoy4139 wrote:

It depends on how much you need the video memory and the .16 extra GHz.  They are charging $200 for it.

You can take a base model, up the HD to 100 GB for $100, and up the RAM to 1 GB (one stick - keeping it equal) for $200.  That brings the total to $2,299.00 plus tax.  The other model is $2,499, and includes the 1.83 GHz processor and 256 MB of Video RAM.

If you don't do gaming (like hard core Doom 3 gaming) or ever plan on purchasing a 30" display, I say you made a good choice.

I also should elaborate a bit on AppleCare.

It doesn't cover the battery.  Unless it goes dead in like 2 months or other extreme circumstances.  Even then, they are not likely to replace it.  (They used to).

It does cover Apple accessories (mouse, AirPort base stations, etc.) but NOT iPods.

I am basically going to keep it connected to the AC Power cord mostly so I wont use the battery that much.

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#10 2006-01-26 11:24 am

MacBoy4139
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From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

Don't expect much life out of it if it is connected to AC all the time.


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#11 2006-01-26 11:57 am

Macrules0208
Member
Registered: 2006-01-21
Posts: 101

Re: Mac Protection Plan Questions

Thanks for the info, this is the first laptop I will be using. I was also wondering, it says on the Apple.com site that they cover the batteries for 1 year, with this plan does this warranty do the same for 1 year as well?

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#12 2006-01-26 1:41 pm

MacBoy4139
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From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

Honestly, they keep changing their battery policies.  Last time I checked, AppleCare didn't cover batteries at all, as they were expected to lose capacity over time.


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I'm still trying to figure out if you're a girl posing as Macboy4139, or a boy posing as a girl, and a bit confused sexually. <shrug> laughinol

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#13 2006-01-26 2:19 pm

tdommis
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Registered: 2005-09-27
Posts: 34

Re: Mac Protection Plan Questions

When I placed my order over the phone I asked if they covered the battery with the apple care and they said that they did.  I am going to be soo ticked if they dont.  I wish i would of gotten it in writing.


1.2 ghz, 60 gig, 12.1 inch iBook

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#14 2006-01-26 2:36 pm

mtpalms
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From: Telstar
Registered: 2002-09-16
Posts: 4534

Re: Mac Protection Plan Questions

Macrules0208 wrote:

I got the 512 MB Ram and kept it standard because 512 I felt is enough since Mac allocates RAM better than a PC. Also, I didn't upgrade the harddrive and kept it as 80 because I plan to get a external hardrive later, thanks for your guys response.

You'll want as much RAM as you can stuff in there. However, you don't want to get it from Apple anyways, they charge too much.

Crucial is good, but not the least expensive. Some people swear by 1880memory (or something like that). Hunt around the forums if no one else pipes up here.

You'll want to run the battery down once in awhile, or the calibration gets out of whack. Don't skip the calibration process when you first get it, either. I bought a second battery when I got my TiBook in 2001, and while I've never actually had to use it in an emergency, I swap them every few months so they don't die of disuse (or how ever you phrase that).

It seems odd to me that they wouldn't cover the battery under Applecare confused They seem to cover everything else.

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#15 2006-01-26 3:12 pm

MacBoy4139
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From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

tdommis wrote:

When I placed my order over the phone I asked if they covered the battery with the apple care and they said that they did.  I am going to be soo ticked if they dont.  I wish i would of gotten it in writing.

When I brought a 2001 iBook into an Apple Store they did.  When I worked for Apple (just last year) they didn't.

There is nothing you can do about it really.  It's considered a "consumable product" - that is the phrase I was looking for earlier.  Man that was bothering me.

Anyways, an employee telling you that it does cover the battery doesn't work either.  Even if it is the truth.


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#16 2006-01-26 3:47 pm

ckm
f/k/a captkevman
From: over here!
Registered: 2001-03-13
Posts: 6884

Re: Mac Protection Plan Questions

How about unusual cosmetic damage? I'm noticing some black pitting on the left side handrest area of my 12" PowerBook G4 (purchased Feb. 24, 2005), and I'm pretty darn careful with this thing. I don't have AppleCare currently, but I'm planning to buy before the 1 year coverage is up...especially if it covers such damage.


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#17 2006-01-26 3:54 pm

MacBoy4139
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From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

That honestly sounds like dirt.  I'm not trying to be snotty here, but on the PowerBook, the aluminum is that color - it isn't painted like the Titaniums were.  If you were using a titanium and saw that discoloring, the paint is coming off.  My 17" PB gets the same spots on the hand rests occasionally.

In that case, it all depends on the tech.  Some will call it accidental damage due to wear and tear.  Some will call it a flaw and get a new case.

I am for AppleCare - I do have it on my PB.  I've already got an AirPort Base Station out of it.  It was a graphite.  I gave it away to a relative when I upgraded to the AirPort Extreme.

To clean it, I use the Monster Screen Clean that I got at Radio Shack.  It is the same stuff as the iClean, and it works well on my 17" PB.


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#18 2006-01-26 4:09 pm

ckm
f/k/a captkevman
From: over here!
Registered: 2001-03-13
Posts: 6884

Re: Mac Protection Plan Questions

Yeah. I've used iClean (I use it regularly), and I've even tried scraping at it with my nails. It ain't goin' anywhere sad

I've seen a similar pitting/corrosion issue on camera casings before, so I'm thinking this might be some sort of chemical reaction. I know it's not paint, being aluminum and all...it just struck me as odd that this would happen here. It almost looks as if someone wearing a lot of jewelry was using it carelessly,  but I know that isn't the case, because I only wear one ring (my wedding band), and it's on my thumb...well out of the affected area.

confused

I'm stumped as to what it could be. But I'll probably end up getting AppleCare anyhow for all the other smart reasons to do so. wink

EDIT: Come to think of it, that's the "hot" side of the 'book, where the HD lives. I just looked at how my hand rests on that side of the 'book when I'm using it, and it seems as though that's a sweaty area of my hand (when it's hot, of course). I wonder if the aluminum is having a chemical reaction with my sweat....

Last edited by CaptKevMan (2006-01-26 4:13 pm)


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#19 2006-01-26 4:42 pm

Macrules0208
Member
Registered: 2006-01-21
Posts: 101

Re: Mac Protection Plan Questions

I know how to add RAM in Desktop PC's and everything, how would I install more RAM in the Macbook Pro. My brother's friend who is a Apple Rep for his college said they do charge too much, and that is the main reason I didn't upgrade to 768 or 1024 MB. What is the calibration process for batteries?

Last edited by Macrules0208 (2006-01-26 4:46 pm)

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#20 2006-01-26 4:44 pm

ckm
f/k/a captkevman
From: over here!
Registered: 2001-03-13
Posts: 6884

Re: Mac Protection Plan Questions

The manual should tell you how to upgrade the RAM when you get it.


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#21 2006-01-26 4:49 pm

MacBoy4139
BHA
From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

CaptKevMan wrote:

Yeah. I've used iClean (I use it regularly), and I've even tried scraping at it with my nails. It ain't goin' anywhere sad

I've seen a similar pitting/corrosion issue on camera casings before, so I'm thinking this might be some sort of chemical reaction. I know it's not paint, being aluminum and all...it just struck me as odd that this would happen here. It almost looks as if someone wearing a lot of jewelry was using it carelessly,  but I know that isn't the case, because I only wear one ring (my wedding band), and it's on my thumb...well out of the affected area.

confused

I'm stumped as to what it could be. But I'll probably end up getting AppleCare anyhow for all the other smart reasons to do so. wink

EDIT: Come to think of it, that's the "hot" side of the 'book, where the HD lives. I just looked at how my hand rests on that side of the 'book when I'm using it, and it seems as though that's a sweaty area of my hand (when it's hot, of course). I wonder if the aluminum is having a chemical reaction with my sweat....

My palms sweat.  I don't have any kind of chemical reaction.  I would have it checked out.  Especially if it is only on one side - if it was just sweat, you think it would be on both sides.


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#22 2006-01-26 4:52 pm

MacBoy4139
BHA
From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

Macrules0208 wrote:

I know how to add RAM in Desktop PC's and everything, how would I install more RAM in the Macbook Pro. My brother's friend who is a Apple Rep for his college said they do charge too much, and that is the main reason I didn't upgrade to 768 or 1024 MB. What is the calibration process for batteries?

Turn it over, there is a rectangular plate on the bottom.  UNPLUG THE BATTERY.  Remove the 4 screws, pop in the ram at an angle, push the RAM in all the way until it is "springy" in the slot, and push down all the way until it clicks.

They may have changed it with the MacBook Pro from the 15" PB, but that is how it was on the 15" PB.

As for the calibration process, when you receive it, plug it in.  DO NOT TURN IT ON.  Leave it plugged in until the orange light turns green.

Then unplug it.  Use it until the computer goes to sleep - the display will turn off and everything.

Plug it in.  Again, let it charge all the way.

Unplug and use as normal.


Dive in the Pool!

I'm still trying to figure out if you're a girl posing as Macboy4139, or a boy posing as a girl, and a bit confused sexually. <shrug> laughinol

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#23 2006-01-26 4:59 pm

Macrules0208
Member
Registered: 2006-01-21
Posts: 101

Re: Mac Protection Plan Questions

In the months following it's release will there be a confimed tutorial on how to do it on this site?

MacBoy4139 wrote:

Macrules0208 wrote:

I know how to add RAM in Desktop PC's and everything, how would I install more RAM in the Macbook Pro. My brother's friend who is a Apple Rep for his college said they do charge too much, and that is the main reason I didn't upgrade to 768 or 1024 MB. What is the calibration process for batteries?

Turn it over, there is a rectangular plate on the bottom.  UNPLUG THE BATTERY.  Remove the 4 screws, pop in the ram at an angle, push the RAM in all the way until it is "springy" in the slot, and push down all the way until it clicks.

They may have changed it with the MacBook Pro from the 15" PB, but that is how it was on the 15" PB.

As for the calibration process, when you receive it, plug it in.  DO NOT TURN IT ON.  Leave it plugged in until the orange light turns green.

Then unplug it.  Use it until the computer goes to sleep - the display will turn off and everything.

Plug it in.  Again, let it charge all the way.

Unplug and use as normal.

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#24 2006-01-26 5:05 pm

MacBoy4139
BHA
From: Big Hair Anonymous
Registered: 2000-10-31
Posts: 10911

Re: Mac Protection Plan Questions

Macrules0208 wrote:

In the months following it's release will there be a confimed tutorial on how to do it on this site?

MacBoy4139 wrote:

Macrules0208 wrote:

I know how to add RAM in Desktop PC's and everything, how would I install more RAM in the Macbook Pro. My brother's friend who is a Apple Rep for his college said they do charge too much, and that is the main reason I didn't upgrade to 768 or 1024 MB. What is the calibration process for batteries?

Turn it over, there is a rectangular plate on the bottom.  UNPLUG THE BATTERY.  Remove the 4 screws, pop in the ram at an angle, push the RAM in all the way until it is "springy" in the slot, and push down all the way until it clicks.

They may have changed it with the MacBook Pro from the 15" PB, but that is how it was on the 15" PB.

As for the calibration process, when you receive it, plug it in.  DO NOT TURN IT ON.  Leave it plugged in until the orange light turns green.

Then unplug it.  Use it until the computer goes to sleep - the display will turn off and everything.

Plug it in.  Again, let it charge all the way.

Unplug and use as normal.

It will be in the manual that comes with it.  Graphics and all.  Same thing with the battery thing.

An example:

http://manuals.info.apple.com/en/PowerB … rDrive.pdf

Chapter 4 (page 57).

Worth the read.


Dive in the Pool!

I'm still trying to figure out if you're a girl posing as Macboy4139, or a boy posing as a girl, and a bit confused sexually. <shrug> laughinol

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#25 2006-01-26 5:48 pm

Macrules0208
Member
Registered: 2006-01-21
Posts: 101

Re: Mac Protection Plan Questions

Would Best Buy or Circuit City carry the same type of RAM that is shipped with Macbook Pros?

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