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#1 2006-02-15 1:55 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Help! I'm in bad blocks hell!

I'm currently looking at a client's G5 iMac which died yesterday.   Now, I have TT Pro running a surface scan at the moment, and so far it's found 71,000 bad blocks.

Now, I'm guessing this is, a) very bad, and b) very bad.   Can I get any of the data back?   can the bad blocks be remapped?   how many bad blocks means terminal?   can I erase the drive (hopefully sorting the bad blocks), but then try to scavenge for data?

Any assistance on these things would be good.

And, by the way, the count is now past 85,000

Screenshot to follow!


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#2 2006-02-15 2:12 pm

Pariah
James Carville Fan..
From: Belly Of The Beast, Oklahoma!
Registered: 2001-05-24
Posts: 18426

Re: Help! I'm in bad blocks hell!

I have had good luck with Data rescue II.

A drive that bad needs to be tossed after you recover data. I sure wouldnt ever trust it again.


"and it's not surprising that they get bitter, they cling to guns or religion or antipathy to people who aren't like them or anti-immigrant sentiment or anti-trade sentiment as a way to explain their frustrations."
Barack Obama

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#3 2006-02-15 2:47 pm

D'Eyncourt
OMGDICTATOR
Registered: 2001-12-27
Posts: 8808
Website

Re: Help! I'm in bad blocks hell!

Pariah wrote:

[snip]
A drive that bad needs to be tossed after you recover data. I sure wouldnt ever trust it again.

Agreed.

If the data are important and/or valuable, you should stop the search for bad blocks, turn off the computer, and consider sending the drive into one of the data recovery services. They aren't cheap: the last time I checked (which was a number of years ago), one such service charged US$150 just to look at the drive in order to determine if the data were recoverable, then $10 per MB of recovered data. The final bill was just under $2000.


BOYCOTT SONY

"I think the question now is not whether you went to Vietnam or whether you didn't, whether you fought in the war or fought against the war. I think the only question is whether we can find a president smart enough never to make a mistake like that again"--Molly Ivins, way back in 1992

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#4 2006-02-15 3:06 pm

macnuke
just a plano guy
Moderator
From: North Dallas 40
Registered: 2004-05-16
Posts: 7134

Re: Help! I'm in bad blocks hell!

I have had good luck with drive Genius.
on another note, you need to have words with you client about backups.
it's not like it isn't expensive still.

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#5 2006-02-15 3:30 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Help! I'm in bad blocks hell!

macnuke wrote:

you need to have words with you client about backups.

damn straight.   he said he didn't do it as he didn't know how.   there was a case of blank discs on the desk!

I downloaded Data Rescue II (it's running in demo mode), so we'll see.   I ended with 113780 bad blocks.


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#6 2006-02-15 3:55 pm

macaddictguy
Member
Registered: 2004-05-04
Posts: 177

Re: Help! I'm in bad blocks hell!

Blandford Fly wrote:

I'm currently looking at a client's G5 iMac which died yesterday.   Now, I have TT Pro running

Any assistance on these things would be good.

Have you tried the data recovery feature of TT Pro?

Last edited by macaddictguy (2006-02-15 3:58 pm)

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#7 2006-02-15 4:20 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Help! I'm in bad blocks hell!

macaddictguy wrote:

Have you tried the data recovery feature of TT Pro?

I did.   Didn't seem to get anywhere though.   I may try again, though I'm thinking that the drive is stuffed and will need to be changed - which was my plan.   This is a lesson to all those who kill the power while the drive is reading/writing.


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#8 2006-02-15 4:49 pm

macnuke
just a plano guy
Moderator
From: North Dallas 40
Registered: 2004-05-16
Posts: 7134

Re: Help! I'm in bad blocks hell!

Blandford Fly wrote:

This is a lesson to all those who kill the power while the drive is reading/writing.

ouch
another topic for you and your client. perchance he did it intentionally, but he does have a suitable UPS installed as well eh?

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#9 2006-02-16 11:50 am

macaddictguy
Member
Registered: 2004-05-04
Posts: 177

Re: Help! I'm in bad blocks hell!

Blandford Fly wrote:

macaddictguy wrote:

Have you tried the data recovery feature of TT Pro?

I did.   Didn't seem to get anywhere though.   I may try again, though I'm thinking that the drive is stuffed and will need to be changed - which was my plan.   This is a lesson to all those who kill the power while the drive is reading/writing.

Yikes! However it does happen.

As you know TTPro does take a long time to finalize any job.

Hope you keep us up to date as to how this turns out for you and your client.

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#10 2006-02-16 2:25 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Help! I'm in bad blocks hell!

Data Rescue II couldn't find anything
Disk Warrior couldn't see the drive
TT Pro found over 100,000 bad blocks

Not sure about you guys, but I haven't got anything else to throw at it...except a small towel shrug


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#11 2006-02-16 2:27 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Help! I'm in bad blocks hell!

macnuke wrote:

Blandford Fly wrote:

This is a lesson to all those who kill the power while the drive is reading/writing.

ouch
another topic for you and your client. perchance he did it intentionally, but he does have a suitable UPS installed as well eh?

Story goes like this:

Attached an attachment to an E-mail, got the beachball

waited

waited

Hit the power button

History


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#12 2006-02-17 12:05 pm

macaddictguy
Member
Registered: 2004-05-04
Posts: 177

Re: Help! I'm in bad blocks hell!

Blandford Fly wrote:

Data Rescue II couldn't find anything
Disk Warrior couldn't see the drive
TT Pro found over 100,000 bad blocks

Not sure about you guys, but I haven't got anything else to throw at it...except a small towel shrug

Excuse me for being a bug on your problem.

Disk Warrior: did you startup from the DiskWarrior CD?

Did you try TTPro 4.1.1 data recovery feature?  ( Tools>>>Data Recovery )

TTPro 4.1.1 data recovery feature takes a looong time.

As I think about your problem I just can't see how turning the power button during the beachball spin can hose a hard drive. Although sometimes computer voodo takes place when you least expect it. On my machine I have to press the power on switch when I get that black screen of death. The machine shuts down and then I have to press the power switch on again and hold down the shift key to do a safe boot startup.

Does your client have TTPro's EDrive installed or are you just using your copy of TTPro?

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#13 2006-02-17 12:40 pm

Pariah
James Carville Fan..
From: Belly Of The Beast, Oklahoma!
Registered: 2001-05-24
Posts: 18426

Re: Help! I'm in bad blocks hell!

Blandford Fly wrote:

macnuke wrote:

Blandford Fly wrote:

This is a lesson to all those who kill the power while the drive is reading/writing.

ouch
another topic for you and your client. perchance he did it intentionally, but he does have a suitable UPS installed as well eh?

Story goes like this:

Attached an attachment to an E-mail, got the beachball

waited

waited

Hit the power button

History

While thats a generaly bad thing to do I have never known doing that to hose a drive on a Mac.
I suspect an underlieing problem.


"and it's not surprising that they get bitter, they cling to guns or religion or antipathy to people who aren't like them or anti-immigrant sentiment or anti-trade sentiment as a way to explain their frustrations."
Barack Obama

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#14 2006-02-17 12:52 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Help! I'm in bad blocks hell!

Disk Warrior: did you startup from the DiskWarrior CD?

Yes.   Disk Warrior couldn't see the drive to repair it.

Did you try TTPro 4.1.1 data recovery feature?  ( Tools>>>Data Recovery )

I have TT Pro 4.0.3.   It found no data, only bad blocks.

As I think about your problem I just can't see how turning the power button during the beachball spin can hose a hard drive. Although sometimes computer voodo takes place when you least expect it. On my machine I have to press the power on switch when I get that black screen of death. The machine shuts down and then I have to press the power switch on again and hold down the shift key to do a safe boot startup.

I've seen a few drives destroyed this way.   Also, not everyone tells the truth about how/what happened.   I just get called to fix it.   So far I've thrown about 9 hours at this because I refuse to let this beat me.   Trouble is, I can't think of anything else: the drive is toast.

Does your client have TTPro's EDrive installed or are you just using your copy of TTPro?

No Edrive, but with so much damage, the Edrive would probably be destroyed as well.


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#15 2006-02-17 12:56 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Help! I'm in bad blocks hell!

Pariah wrote:

I suspect an underlieing problem.

Like?

I'm with you, sort of.   This is one of the most destroyed drives I've ever seen, but it's not uncommon for this to happen.   Last year a friend of mine had a 'friend' thought it a good idea to pull the plug whilst the beachball was up.   That took about 15 hours to get back up and running.   Massive damage.


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#16 2006-02-17 1:44 pm

Pariah
James Carville Fan..
From: Belly Of The Beast, Oklahoma!
Registered: 2001-05-24
Posts: 18426

Re: Help! I'm in bad blocks hell!

Blandford Fly wrote:

Pariah wrote:

I suspect an underlieing problem.

Like?

I'm with you, sort of.   This is one of the most destroyed drives I've ever seen, but it's not uncommon for this to happen.   Last year a friend of mine had a 'friend' thought it a good idea to pull the plug whilst the beachball was up.   That took about 15 hours to get back up and running.   Massive damage.

With so much damage I would suspect the drive was failing along the lines of the head boom alowing the head to touch the platters and the beach balling was the drive going down and the unplugging just finishing it off.

shrug just guessing.


"and it's not surprising that they get bitter, they cling to guns or religion or antipathy to people who aren't like them or anti-immigrant sentiment or anti-trade sentiment as a way to explain their frustrations."
Barack Obama

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#17 2006-02-17 2:45 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Help! I'm in bad blocks hell!

Pariah wrote:

Blandford Fly wrote:

Pariah wrote:

I suspect an underlieing problem.

Like?

I'm with you, sort of.   This is one of the most destroyed drives I've ever seen, but it's not uncommon for this to happen.   Last year a friend of mine had a 'friend' thought it a good idea to pull the plug whilst the beachball was up.   That took about 15 hours to get back up and running.   Massive damage.

With so much damage I would suspect the drive was failing along the lines of the head boom alowing the head to touch the platters and the beach balling was the drive going down and the unplugging just finishing it off.

shrug just guessing.

Sounds good enough to me.


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#18 2006-02-17 4:05 pm

Pariah
James Carville Fan..
From: Belly Of The Beast, Oklahoma!
Registered: 2001-05-24
Posts: 18426

Re: Help! I'm in bad blocks hell!

Blandford Fly wrote:

Pariah wrote:

Blandford Fly wrote:

Like?

I'm with you, sort of.   This is one of the most destroyed drives I've ever seen, but it's not uncommon for this to happen.   Last year a friend of mine had a 'friend' thought it a good idea to pull the plug whilst the beachball was up.   That took about 15 hours to get back up and running.   Massive damage.

With so much damage I would suspect the drive was failing along the lines of the head boom alowing the head to touch the platters and the beach balling was the drive going down and the unplugging just finishing it off.

shrug just guessing.

Sounds good enough to me.

Part of being a service tech is learning to pull plausible explainations out of your butt to avoid saying "I dunno confused "


smile

Last edited by Pariah (2006-02-17 4:06 pm)


"and it's not surprising that they get bitter, they cling to guns or religion or antipathy to people who aren't like them or anti-immigrant sentiment or anti-trade sentiment as a way to explain their frustrations."
Barack Obama

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#19 2006-02-17 10:55 pm

ElectricSheep
Member
Registered: 2003-07-20
Posts: 109

Re: Help! I'm in bad blocks hell!

You can attempt to use the command line utility dd to recover the data on the disk. Boot from an external drive, open up Terminal.app and type the following to get the device node for the dying hard drive:

df

You'll get output like this:

Code:

Filesystem              512-blocks     Used    Avail Capacity  Mounted on
/dev/disk0s9              78132000 55304120 22315880    71%    /
devfs                          203      203        0   100%    /dev
fdesc                            2        2        0   100%    /dev
<volfs>                       1024     1024        0   100%    /.vol
automount -nsl [243]             0        0        0   100%    /Network
automount -fstab [248]           0        0        0   100%    /automount/Servers
automount -static [248]          0        0        0   100%    /automount/static

What you looking for is the name of the dying disk under the 'Mounted On' column, and you'll pair that up with the /dev/ node under 'Filesystem' column. Lets say that your dying disk is /dev/disk1s1.

Next, issue the dd command to make a block copy of the disk, padding any bad sectors with zeros:

dd bs=512 if=/dev/disk1s1 of=/Recovery_Folder/Disk_Image.dmg conv=noerr,sync

(note, Recovery_Folder would be a folder on the disk you booted from; you create a folder with any name you wanted)

After a long, long while, dd will have made a block-for-block image of the damaged disk which you can then attempt to mount with Disk Utility. Hopefully, the bad sectors (which were zeroed on the image) don't extend to the underlying filesystem on the image, and you will be able to extract some data from the image.

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#20 2006-02-19 3:13 pm

Blandford Fly
Member
From: Malformed People Factory
Registered: 2003-04-04
Posts: 2142

Re: Help! I'm in bad blocks hell!

ElectricSheep wrote:

You can attempt to use the command line utility dd to recover the data on the disk.

Already tried it.   There was no disc to recover roll


MacBook 2Ghz, 4GB RAM, OS X 10.6.1
12" G4 1Ghz PowerBook, 768mb RAM, OS X 10.4.11

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#21 2006-02-19 3:20 pm

macnuke
just a plano guy
Moderator
From: North Dallas 40
Registered: 2004-05-16
Posts: 7134

Re: Help! I'm in bad blocks hell!

Drive Genius? it's what I use for last resort.

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