Forums | MacLife

Sorry for the long post here, but I need to give the history of this situation: I could sit here and beat up on ATI for not being completely honest with their customers. But I'm sure there are always two sides to the story. I am one of those people who have purchased a G-5 Power PC when they were the fastest machine on the planet. Withe that being said, it is still a great machine and I am not ready to take the next step into intel-based macs yet. Meanwhile I need to upgrade my video card. I ordered an ATI RADEON X800 XT MAC EDITION in March of this year. I was told it was back ordered and should be here in a couple of weeks. Since then, I have emailed and called to find out what is the hold up? Here it is May 15th. When I called, I could not get any information, just the run around (which I won't get into on this forum). I noticed that OWC had the same part on their website and indicated it was back ordered and will be in stock in 10 days. I called OWC and talked with them. They explained they were told by ATI they would have this card in the proposed time frame. I explained to the sales rep that I already had an order through ATI. So I waited to see if OWC would get their cards in. Since ATI is the supplier, I would assume ATI would have the stock to fill their orders. A few days later after reviewing OCW's website and noticing that 29 days had been added to the backorder time. I then contacted OWC and received a response back that ATI actually indicated that this part was originally scheduled to be in stock Dec. 2006!. All I want to know is a straight answer. Are orders for this card going to be filled or not! I'm just a customer that is pale in comparison to a vendor like OWC. How many more customers are feeling the frustration?