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iPhone Activation Slows to a Crawl
Created 2008-07-11 08:18

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News
iPhone Activation Slows to a Crawl
Posted 07/11/2008 at 11:18:56am | by Lisa Weddle
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After a long night on the streets of San Francisco, those waiting in line for their iPhone 3G’s at the San Francisco Apple Store on Stockton Street had to wait just a little bit longer than expected.

The first activation didn’t take place until 8:32 a.m. causing some anxiety among the excited iPhone aficionados in the queue.  Apple Store staff took the opportunity to remind those in line of the plethora of accessories they could consider for their new device while they wait.  (As if the long night on the sidewalk wasn’t enough time for that already.)  

According to an AP report, a spokesman for AT&T Inc. admitted that the 30 minute delay in iPhone activations in New York was caused by “a global problem with Apple Inc.’s iTunes software that prevented the phones from being fully activated in-store as had been planned.” New Yorkers were being sent home with their new iPhone and told to make the last step in the activation process from home.

The three-hour time zone difference doesn’t seem to have helped those waiting in line in San Francisco.  In-line reports have told of customers walking out with iPhones that have not been activated.  Apple Store employees are still trying to work on the issues with AT&T and despite the initial delay, the line is now moving.

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TAGS:  iPhone Launch
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Source URL: http://www.maclife.com/article/news/iphone_activation_slows_crawl

Links:
[1] http://www.maclife.com/user/lisa_weddle
[2] http://www.maclife.com/article/news/iphone_activation_slows_crawl
[3] http://ap.google.com/article/ALeqM5jeQB_4vxoBp-evv_7ghNwrkYpDWQD91RN74O0
[4] http://www.maclife.com/article/iphone/patience_key_when_upgrading_iphone_20_software
[5] http://www.maclife.com/article/iphone/lining_san_francisco_apple_store