
Apple is snuffing out smokers and their computers when it comes to repairs.
According to the Consumerist, Apple has denied computer repair to at least two known Mac users after they took in their computers for repair. The reason? They're smokers and according to the Apple repair technicians, the problems may have been a result of second-hand smoke.
Both users took their complaints to the office of Steve Jobs where they explained the reason why they were denied service. Apple said that OSHA lists nicotine on a list of hazardous substances and Apple cannot require an employee to work on a device that has been intoxicated.
One of the affected users sent an email to the Consumerist detailing their response from Dena at Steve Jobs' office: "Dena set up an appointment at the same Apple store. They told me that they would take pictures of the computer - both inside and out before determining whether to proceed and that if the only problem was the optical drive, they'd probably just replace it. Dena called me earlier this week to deliver the 'bad news.' She said that the computer is beyond economical repair due to tar from cigarette smoke!"
If this is, in fact, Apple's new policy and you are a smoker, then you might want to reconsider getting an AppleCare warranty. Both of the affected users couldn't find any reference to the smoking problem in the AppleCare terms. If this is the case, then Apple needs to make this point clear before charging consumers for an extended warranty that might be voided in a situation like this.
via Gizmodo