Apple is acknowledging the difficulties involved in the transfer between the .Mac and MobileMe services and are compensating members. “We will be extending subscriptions by 30 days to customers free of charge to express our appreciation for their patience during the transition period,” said Apple Inc., in a statement.
Lisa Hoover, a social media consultant, spends most of her working day shuttling between her seven computers: her Linux boxes, PCs, and a Mac. She can find cross-platform programs to synchronize her disparate information, for example, the Google Calendar application can manage her schedule. But until July 11, there was no single service to tie her work life together. But now there’s MobileMe.
Apple’s MobileMe provides instant synchronization between multiple devices and computers. With MobileMe, you can schedule a weekend lunch date on your iPhone, and within moments, the calendar on your home computer mirrors the appointment. It’s a brilliant concept, to streamline the lives of those of you who keep your eggs in many baskets.
With its formal activation yesterday, MobileMe customers are still having some problems accessing the service. The problems began when the downtime for the transition between .Mac to MobileMe, ending at 2AM Thursday. Access for many customers however, is still not fully functional.
Apple acknowledged the problems by posting a status update, it said:
“Transition is underway,” it is “taking longer than expected.” Although some features are said to be working like:
The transition from .Mac to the new MobileMe service was initially set to take place on Wednesday, July 9 between 6 p.m. and Midnight, then it got pushed back a little further. Apple stated that the move would be complete by 2 a.m. Thursday morning. But many subscribers still could not access either .Mac or me.com all day Thursday. Frustrated is a mild term that can be used to describe denied .Mac users.
After a full day of being re-directed to the Apple.com/MobileMe page, members can now log-in to MobileMe to check email, iCal, and such. The site is slow and some features remain elusive. Apple has posted a statement on its support page addressing this: Some MobileMe members may be unable to access groups.mac.com. Service will be restored ASAP. We apologize for any inconvenience.
MobileMe members cannot access the HomePage application. Service will be restored ASAP. We apologize for any inconvenience.
Apple has released MobileMe to the delight of many a .Mac member.
Well, almost released. Not everyone has had success signing on to the system. But like the rest of today's releases, all you need is just a little patience.
The new $99 a year service, replaces the aging .Mac service that many considered overpriced and underpowered. The new service adds push email, contacts, calendars and web galleries. The service will sync Macs, iPhones and Wi-Fi connected iPod touches using the "Cloud."
Apple also introduced a new email domain with MobileMe. Users can finally embrace their inner narcissist with an @me.com email address.
Current .Mac users are automatically upgraded and will keep their @mac.com email adresses until they decide to change it out with an @me.com account.
Am I the only one who is reminded of Mario Bros. by the MobileMe icon? Apple announced MobileMe today. The new service will replace the .Mac service. Current .Mac subscribers will have their accounts automatically upgraded to MobileMe. Apple is calling it "Exchange for the rest of us." The service will set you back $99 annually and can be accessed at www.me.com.