Amidst persistent rumors that Apple plans to introduce a 4.7-inch iPhone 6 in August followed by a larger 5.5-inch model the following month comes word that retail employees are being restricted from taking vacations in September.
Last month, we found out that two former Apple retail store employees were suing the mothership, alleging that Apple insists employees wait around, off the clock, to have their bags checked, before they can leave. When Apple did not respond right away, there was some hope that perhaps Cupertino would just settle out of court and change its store policies. Well, Apple did finally respond, and it's taking a totally different approach. Read on.
A basic rule of employment is that you pay your employees for the time your require them to be at work. Generally, courts don't look too kindly on companies that force you to stay at work and refuse to pay you for it. Especially if you're keeping them there, off the clock, just to make sure they're not stealing from you, which is apparently exactly what Apple's retail store policy does. Now a couple of former Apple employees are taking on the vaunted Cupertino legal team to make it right. A class-action suit representing over 42,000 employees could get pretty, pretty, pretty expensive. And if that's not enough for Apple to worry about, the company is back in the ring with Google, bickering about negotiating tactics. All in another week of Law & Apple!
Before a big product launch, Apple retail employees are typically enlisted for "overnights," where they prepare for the next day's big event under the cover of nightfall -- but that could change in France in order to comply with local labor laws.
A sort of slow, but rumor-filled, Tuesday. Just as we learned of alleged philosophy changes within Apple retail stores, the Genius training workbook leaked right into the hands of the media. Sure, it's kind of a weird look into the internal Apple corporate message, but the company's focus is elsewhere; like Germany.
According to sources, Apple retail stores are changing "employee performance standards," affecting the customer experience and employee morale. Apparently, despite Apple's recent assertions to the contrary, stories of budget cuts persist. Will the superior shopping experience we've come to expect go away?