Apple just scored another victory in its long-running war against rival Samsung, and this time on Samsung's home turf of South Korea. Based on a study by Quality Insights (as reported by Naver via AppleInsider), Apple now ranks as the number-one smartphone manufacturer in terms of customer service in South Korea, beating out homegrown Samsung.
With an endless stream of reports about Apple’s new iPads running too hot or charging improperly, you’d think customer satisfaction might be lower than previous models. As it turns out, the opposite is true -- new iPad owners are in love.
Despite the screeching headlines claiming we’ll soon be a society dominated by Android devices and that there’s simply no hope for Apple, yet another survey reveals that iOS is still the clear winner when it comes to customer satisfaction, as well as being the preferred mobile operating system.