Despite widespread images of shattered iPhone screens across the internet, a new study of customer data from a smartphone insurance service claims Apple's devices are treated less roughly than rival handsets.
It seems the new MacBook Air just can't get a break. Less than a month after reports surfaced that users were having trouble connecting to the system's Wi-Fi (after which Apple quickly released a patch), we now hear via 9to5Mac that several MacBook Air owners are experiencing issues with video playback on the lightweight notebook.
Looks like Apple's living up to all those promises about lower repair costs, after all. Today MacRumors relayed a tip from one of its sources that Apple has already started to replace broken Phone 5 screens at its retail locations rather than switching out entire devices for refurbished units. The replacements cost $149 for customers without AppleCare, which comes as a savings for both consumers and Apple.
Discovering that your iOS device has to be replaced due to a hardware defect can often be troubling, especially in the case of the iPhone. A new report claims that Apple Store Geniuses may soon provide a solution to getting these users back to normal.
We’ve hear plenty of whining about the new iPad and have had some good-natured fun reporting about it, but it’s no laughing matter when your swanky new tablet can’t get a good Wi-Fi signal when you need it most. Judging from a leaked AppleCare document, there may be a fix: Replacement.
Apple’s MobileMe has come a long way since its former iTools and .Mac days, and if CEO Steve Jobs is to be believed, this year it will get even better -- and maybe even free, if not cheaper. But if you simply can’t justify $99 a year for the service right now, there are less-expensive options available.